Westgate Resorts Reviews | Glassdoor

Westgate Resorts Reviews

Updated March 18, 2019
319 reviews

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2.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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David A. Siegel
163 Ratings

Employee Reviews

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Pros
  • "best place to work the eviroment is amazing good pay and easy work" (in 10 reviews)

  • "Good environment, good money, good people" (in 9 reviews)

Cons
  • "No benefits as an independent contractor" (in 11 reviews)

  • "00 out of your salary for reserve and when you leave the company or retire (in my case) they keep all employees money" (in 5 reviews)

More Pros and Cons

  1. "Contract Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Processor
    Current Employee - Contract Processor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westgate Resorts full-time (More than 10 years)

    Pros

    The schedule that are available.

    Cons

    I would say no cons.

    Advice to Management

    Keep up the good work.


  2. "Good starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Coordinator in Orlando, FL
    Former Employee - Office Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Westgate Resorts full-time (Less than a year)

    Pros

    Great team, comfortable schedules, understanding bosses.

    Cons

    Not enough space to grow.

  3. Helpful (1)

    "Slave/Master situation it seems..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Westgate Resorts full-time

    Pros

    I worked in sales, and was a natural. My Managers were incredible and loving, and we would have done anything to help them help us. They treated the cleaning staff like family too.

    Cons

    They close down periodically, and steal the commissions that were due to the Sales Department. Then they build 100 million dollar homes with the money, and reopen again later on, hiring new Sales staff, so as to never pay the old commissions. Quite typical in the Big Box timeshare circuit.

    Advice to Management

    The reviews from the cleaning and maintenance staff are heartbreaking. Judging from their grammar, they are new residents in the country..and took slave labor jobs to feed their families You called your 19 house employees "your servants" on Celebrity Wife Swap. And bragged that you didn't know any of their names. Shame on you. Aside from stealing from Sales...(we can handle it.)..please take some time to watch over those blessed hands that clean your resorts. They do a beautiful job, they are a large part of why the sales operation is so successful.


  4. "Compliance Agent"

    StarStarStarStarStar
    Current Employee - Compliance Agent
    Current Employee - Compliance Agent

    I have been working at Westgate Resorts full-time

    Pros

    Nice team, very friendly staff, cheap lunch

    Cons

    Cant really think of any


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Liaison
    Former Employee - Marketing Liaison
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Westgate Resorts full-time (More than 8 years)

    Pros

    Good benefits like getting in free to most local attractions, discounted stays at other west gates, decent vacation time.

    Cons

    Poor management, little pay, little flexibility


  6. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Web Developer
    Current Employee - Front End Web Developer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Westgate Resorts full-time (More than a year)

    Pros

    Enjoyed working here a lot

    Cons

    No cons, total package here


  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Virginia Beach, VA
    Former Employee - Marketing in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westgate Resorts full-time (More than 8 years)

    Pros

    Benefits, salary and fun work environment

    Cons

    Need better tours should do more to prescreen customer

    Advice to Management

    Credit prequalify potential customers

  8. Helpful (1)

    "Very stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Kissimmee, FL
    Former Employee - Housekeeper in Kissimmee, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Westgate Resorts full-time (Less than a year)

    Pros

    Manager for brutal on employees

    Cons

    They don't care for employees

    Advice to Management

    Not understand


  9. Helpful (1)

    "Groupinterview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Doesn't Recommend
    Positive Outlook

    I worked at Westgate Resorts (Less than a year)

    Pros

    diversity, people, great co workers

    Cons

    unorganized, schedule changes daily, management unorganized


  10. "Horrible white wash company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Orlando, FL
    Former Employee - Concierge in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westgate Resorts full-time (More than 5 years)

    Pros

    None at all hate it

    Cons

    Everything treats u like robot doesnt care

    Advice to Management

    Get new management throw the old ones away