Westgate Resorts Reviews | Glassdoor

Westgate Resorts Reviews

Updated February 15, 2017
210 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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David A. Siegel
106 Ratings

210 Employee Reviews

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Pros
  • Good money, get off early, little actual effort once on the floor (in 7 reviews)

  • The Insurance benefits are good if your single (in 4 reviews)

Cons
  • No benefits and you have to pay your own taxes (in 7 reviews)

  • 00 out of your salary for reserve and when you leave the company or retire (in my case) they keep all employees money (in 4 reviews)

More Pros and Cons

  1. "Under staffed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Chef in Park City, UT
    Former Employee - Banquet Chef in Park City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Westgate Resorts full-time (More than a year)

    Pros

    Many of the fellow employees are such great people to work with.

    Cons

    Under staffed and over worked and very high turn over.


  2. "Great Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Orlando, FL
    Current Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westgate Resorts full-time (More than 10 years)

    Pros

    Lots of longevity in the company.

    Cons

    Not a lot of cohesion with the VPs


  3. "Staff Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Westgate Resorts full-time (More than 3 years)

    Pros

    Nice people, friendly environment, some perks

    Cons

    Accounting has limited growth in hotel business unless you are at corporate office


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Westgate Resorts Front Office Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Westgate Resorts full-time

    Pros

    The majority of the year, you'll have 40 hours. You are constantly learning something. Guest can be very appreciative when you help them. The pay is "okay".

    Cons

    Guest are always upset about the property being so outdated. Managers only point out the negative and never commend you on jobs done well. Managers always seem too busy on their computers at their desk to care about how their agents are doing.. if we ask for help they advise to go to the immediate supervisor instead of assisting us. The energy when it comes to management is just very negative. Complete lack of support.

    Advice to Management

    Pay attention to your team. We are all unhappy.


  6. "ok if your unemployment runs out."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Westgate Resorts part-time

    Pros

    Short hours, free lunch at the edr.

    Cons

    Unrealistic sales goals and a lousy training. Very few people succeed.

    Advice to Management

    Pay a little better hourly wage and you might keep better people around.


  7. "A good starter position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Westgate Resorts full-time

    Pros

    A strong company to work for

    Cons

    They don't value their managers.


  8. "Customer Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Westgate Resorts full-time

    Pros

    Semi-Steady Income, but varies by season.

    Cons

    Had to lie to customers a lot. Had to tell them that their contract, if not paid, would send them to collections (and it wouldn't).

    Advice to Management

    More ethical work practices.


  9. "Fast-paced, be prepared"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great coworkers; 401K; discounts to hotels, cruises, Amway events, and theme parks; PTO; OK hours; Fast paced (especially during busy season)

    Cons

    The amount of appreciation from the sales department is very little. Horrible management with favoritism gong on. Sales representatives and managers like to look down on you and blame you for little things, even if it's their mistake.

    Advice to Management

    Appreciate everyone. We should be a team.


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay was decent and hours were pretty good

    Cons

    Unable to "stand behind" product

    Advice to Management

    More Training


  11. "resort services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resort Services in Gatlinburg, TN
    Former Employee - Resort Services in Gatlinburg, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Westgate Resorts full-time (More than a year)

    Pros

    the other employees were amazing

    Cons

    the company is pretty cheap



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