KEY NOT FOUND: coverImgAlt
Logo
Is this your company?

Westin

Add a Review

Westin Reviews

Updated Jun 10, 2021

To filter reviews, or .
3.9
73%
Recommend to a Friend
84%
Approve of CEO
Westin Chief Executive Officer Adam Aron (no image)
Adam Aron
160 Ratings
Pros
  • "Welcoming work environment, empowering, great teamwork, supportive(in 40 reviews)

  • "Great benefits and hours Family environment(in 26 reviews)

  • Cons
  • "There were very long hours at times(in 36 reviews)

  • "Work life balance is not that great(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Westin and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee

      Good job

      Jun 10, 2021 - Pharmacy Technician in Huntsville, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interaction with people and giving their best experience while staying

      Cons

      Did not get enough hours

      Be the first to find this review helpful
    2. 2.0
      Former Employee, more than 3 years

      Run...

      Jun 2, 2021 - Catering Sales Manager in Annapolis, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beautiful property, largest ballroom in the area, most new and shiny product in the comp-set.

      Cons

      HEI manages this company, and is very well known for being all about their money, and not about their people. They will cut staff and make you work twice as hard, all to save a dollar - and this is before covid. I worked for this hotel for 3 years and met my goal each and every quarter, most of the time maxing out my bonus at 150%. The department head did not meet their goal but one time in those three years - while we were 'on target' and hadn't been given goals that quarter. This was incredibly disheartening as I worked so hard in my career at this property. This person also made it difficult to get any ideas implemented if they were from someone other than themselves... I worked incredibly hard for this property, all for management to not care, or acknowledge it. Of course, I cannot name any names on this review. Unless another management company takes over, avoid this property... HEI pays very well, but you will be worked harder than you're paid for.

      Continue reading
      Be the first to find this review helpful
    3. 4.0
      Current Employee

      Good Job

      Jun 7, 2021 - Kids Activities Team Member in Rancho Mirage, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Slow winter season, guaranteed hours for the most part, discounts.

      Cons

      HOT during the summer, resort is small and cramped and built in the most confusing way that guests will always complain and get lost.

      Be the first to find this review helpful
    4. 5.0
      Current Employee, more than 3 years

      AWESOME

      Jun 1, 2021 - Runner 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health insurance, the pay is good as well

      Cons

      Do not like the schedule it changes weekly

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Descent

      May 25, 2021 - Rooms Controller in Rancho Mirage, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team to work with

      Cons

      Little to no training for new employees

      Be the first to find this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Okay work place

      May 19, 2021 - Server/Waiter in Huntsville, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice fun rewarding cool pretty

      Cons

      weather bugs growth prices smell

      Be the first to find this review helpful
    7. 3.0
      Former Employee

      Not an actual concierge position

      Jun 1, 2021 - Concierge in Lahaina, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Potential to make a lot of money if you're good

      Cons

      You have to be pushy to be good, you're not an actual concierge you're there to pitch timeshare tours, very misleading to guests

      Be the first to find this review helpful
    8. 4.0
      Former Employee, more than 1 year

      Benefits

      May 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance and benefits.

      Cons

      Limited opportunities for long-term growth.

      Be the first to find this review helpful
    9. 4.0
      Former Employee, more than 1 year

      Not a bad time as a FOM

      May 1, 2021 - Front Office Manager in Lahaina, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, Vacation time, DISCOUNTS, professionalism, environment

      Cons

      Hours, on call, short staffed

      Continue reading
      Be the first to find this review helpful
    10. 5.0
      Current Employee, more than 5 years

      Great Company

      May 1, 2021 - Hotel Manager in Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, hotel discounts, coworkers, location

      Cons

      Work life balance, working weekends

      Be the first to find this review helpful
    Viewing 1 - 10 of 718 Reviews

    Popular Careers with Westin Job Seekers

    Service Express Agent
    Learn About the Job
    JobsSalariesInterviews
    Meeting and Event Coordinator
    Learn About the Job

    Work at Westin? Share Your Experiences

    or