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Westin

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Westin Reviews

Updated Nov 12, 2022

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Found 979 of over 1K reviews
4.0
72% Recommend to a Friend
83% Approve of CEO

Found 942 of over 1K reviews

4.0
72%
Recommend to a Friend
83%
Approve of CEO
Westin Chief Executive Officer Adam Aron (no image)
Adam Aron
232 Ratings

What people are saying about Westin

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Consulting

22d

a 

Principal

Just checked into a Westin and the front desk gave me a hell of a time because I didn’t have my business card or “corporate ID” to verify the corporate rate. I haven’t traveled with business cards in years. Firm doesn’t have an office in my city so no corp ID - and from colleagues, I know that the badge doesn’t include the firm name. Da fuq? Is this a new thing? I’m ambassador, fwiw.

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Top Review Highlights by Sentiment

Pros
  • "Benefits are good for what we do and pay is basic.(in 58 reviews)
  • "great people to work with(in 53 reviews)
  • "Most of the staffs are friendly and some they treat you as one of the family.(in 27 reviews)
  • "Coworkers were great!(in 17 reviews)
  • "Decent training and traveling budget to set you up for success.(in 15 reviews)
Cons
  • "Poor management they disregard things you say that could help the company(in 69 reviews)
  • "Low pay for stress load and volume of people(in 48 reviews)
  • "Long hours with no holidays(in 31 reviews)
  • "Absolutely no work life balance(in 23 reviews)
  • "Always gettinf screamed at and low salary(in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Westin and is not affected by filters.

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  1. 5.0
    Current Employee

    Best

    Oct 24, 2022 - Banquet Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work for

    Cons

    Not enough work to go around

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 3 years

    Great company to work for if you are in a union position

    Oct 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're part of the union, the benefits are great if you can get full-time, pay was great, we got free food, the workload is very manageable, managers (who aren't unionized) cannot make you do things out of your job description. It was nice to clock out and be done with your job once your shift is over. Hotel discounts.

    Cons

    They take seniority very seriously here. Since the benefits are so great, the turnover rate is incredibly low (unless you're front desk, which I suspect is higher because of the late hours). Depending on your position, it may take a long time for you to build up seniority and get a full-time schedule. I left because I knew the staff above me in seniority would NEVER quit and thus it would take ages for me to advance upwards. I basically had to wait for a few of them to retire before I can get a steady schedule full-time. Working odd hours and holidays (as expected in the hotel industry).

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  4. 4.0
    Former Employee, more than 3 years

    Great Company

    Nov 7, 2022 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for, tons of opportunities to progress or change jobs, benefits are fair,

    Cons

    Most management is great but I ran across a few that were pretty toxic, pretty standard for anywhere though.

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  5. 4.0
    Former Employee

    Great Team

    Nov 12, 2022 - Sales Manager in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *Support from team/management * great team building

    Cons

    * some nights/weekend work involved

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  6. 5.0
    Former Employee, more than 3 years

    Great place to work

    Nov 7, 2022 - Front Desk Agent in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Simple, great entry level pay, friendly staff

    Cons

    Read employee handbook and there are no cons

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  7. 4.0
    Current Employee, more than 1 year

    Great Team, Terrible guests

    Oct 24, 2022 - Front Desk Receptionist in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free parking or bus tickets, 2 daily meals, great multinational team, fast career growing, stimulating environment

    Cons

    Rude entitled guests, Management could be terrible sometimes, High staff rotation

    Continue reading
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  8. 5.0
    Former Employee, less than 1 year

    Great jobs

    Oct 25, 2022 - Front Desk Associate in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is helpful and kind. Managers are easy to get along with. Pay was great!! Highest paying job I’ve had with no formal education

    Cons

    Schedule was based off seniority. Work/home life was trash

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  9. 5.0
    Current Employee, more than 1 year

    Great Banquet Director & Staff

    Oct 12, 2022 - Banquet Server in Mount Laurel, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything is a 'Pro' especially the Director. The entire team is staffed with pure professionals and it's like a family that you love to be around

    Cons

    Not enough shift for part timers

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  10. 4.0
    Current Employee, more than 1 year

    Good Company

    Oct 21, 2022 - Overnight Runner in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You are not bothered with management.

    Cons

    It’s still hard adjusting to overnight schedule.

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  11. 5.0
    Current Employee, more than 3 years

    Great

    Oct 18, 2022 - Bartender in New Orleans, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work for a job

    Cons

    Not really many cons here

    Continue reading
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Viewing 1 - 10 of 942 Reviews
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Westin Reviews FAQs

Westin has an overall rating of 4.0 out of 5, based on over 1,050 reviews left anonymously by employees. 72% of employees would recommend working at Westin to a friend and 64% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Westin employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Westin. This rating has improved by 7% over the last 12 months.

72% of Westin employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Westin 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Westin to be career development, benefits, coworkers and the cons to be work life balance, compensation, management.

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Glassdoor has 1,050 Westin reviews submitted anonymously by Westin employees. Read employee reviews and ratings on Glassdoor to decide if Westin is right for you.