Westlake Services Reviews

Updated Jan 2, 2021

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2.9
52%
Recommend to a Friend
66%
Approve of CEO
Westlake Services Chairman Don Hankey  (no image)
Don Hankey
145 Ratings
Pros
  • "Great place to work if you are looking to advance your career and have a great working environment(in 15 reviews)

  • "Great company that really wants to help people and their business(in 12 reviews)

Cons
  • "Underwriting cuts dealers Ches 100s-1000s of dollars short and when they call in to ask where their money is you get a 2 day run around(in 14 reviews)

  • "Low pay for industry standard and expectations(in 10 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Dealer Account Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dealer Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westlake Services full-time for more than a year

    Pros

    Well Managed Company and very resourceful in use of technology. My Regional VP was very helpful and knowledgeable.

    Cons

    None really that is worth mentioning.

  2. "Good place for the first job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Analyst in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Westlake Services full-time for more than a year

    Pros

    Learning new things every day from day 1

    Cons

    Sometimes you have to figure things out by yourself


  3. "A proving ground in Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Internal Dealer Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westlake Services full-time for more than 3 years

    Pros

    -A ton of Training!! -The opportunities are there for a long term career -Team oriented

    Cons

    -Sales is a tough business. That is not the -If you are a millennial you wont enjoy wearing a tie

  4. "Pay is good, management is okay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Agoura Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westlake Services part-time

    Pros

    Pay is good, $15 an hour; management is okay. If your part time you have to work Saturday's. If your full time you work every other saturday.

    Cons

    To many hookups within the company, causing drama.

  5. COVID-19
    Helpful (2)

    "Find a soul"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dealer Account Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Westlake Services full-time for more than a year

    Pros

    Able to work from home

    Cons

    If you're not a top 25 rep in the compan you're treated like dirt. Making no money for a lot of work. Compared to other sales positions at other lenders, Westlake reps have a lot of roles besides sales. In addition to fighting competitors for deals, you must fight your own sales teams (dog eat dog world) and funding team to get deals done. From the top down there is no respect for actual timely responses. In response to COVID there was no compassion, instead the compensation package was changed yet again to make less money.

    Continue reading
  6. "Westlake review"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Account Associate in Agoura, CA
    Recommends
    Positive Outlook

    I have been working at Westlake Services part-time for more than a year

    Pros

    Good starting pay Good bonuses Flexible with school schedule

    Cons

    Micromanagement is something that should be worked on since it can get overwhelming at times.

  7. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westlake Services full-time for more than 3 years

    Pros

    Great pay and they ability to make your own paycheck.

    Cons

    N/A none at all very good company

  8. "Not Bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Area Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Westlake Services full-time for less than a year

    Pros

    The benefits were ok, the pay was ok and paid leave were ok.

    Cons

    Long hours, trying to take a day off was a challenge.

  9. "Wow"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Associate in Los Angeles, CA
    No opinion of CEO

    I have been working at Westlake Services full-time for more than 5 years

    Pros

    Good money and opportunity to make more

    Cons

    Have to work 6-7 days a week

  10. Helpful (4)

    "Garbage"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Westlake Services full-time for more than a year

    Pros

    This company is the worst

    Cons

    The worst company to work for

    Continue reading
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