Westlake Services Reviews | Glassdoor

Westlake Services Reviews

Updated July 30, 2017
176 reviews

Filter

Filter

Full-timePart-time

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Westlake Services Chairman Don Hankey
Don Hankey
100 Ratings

176 Employee Reviews

Sort: PopularRatingDate

Pros
  • It is a great place to launch a career (in 12 reviews)

  • Opportunity for growth and success (in 6 reviews)

Cons
  • probably improve work life balance (in 8 reviews)

  • Low pay and somewhat mundane work (in 7 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Collections Specialist in Los Angeles, CA
    Current Employee - Senior Collections Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westlake Services full-time (Less than a year)

    Pros

    Great benefits, awesome 401k plan and ESOP plan.

    Cons

    Bonus tends to fluctuate and this can be a concern as living in LA and prices going up all around, If the hourly / bonus stays the same. Affordability of living and working in the LA area gets out of the question.

    Advice to Management

    As a senior collector in loss recovery I feel my hourly is a bit underpaid. My higher bonus made up for this however now seeing other agents in loss recovery positions making 22 -23 an hour, I wish wfs stayed a bit more competitive


  2. "good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Los Angeles, CA
    Current Employee - Underwriter in Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Westlake Services full-time (Less than a year)

    Pros

    really nice hard working co workers

    Cons

    management is inconsistent, promotions and pay increases are also inconsistent

  3. "Internal Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer Account Manager in Los Angeles, CA
    Former Employee - Dealer Account Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Westlake Services full-time (More than a year)

    Pros

    Opportunity for growth if you take it very serious, lots of money to be made, century club a definite goal for new reps

    Cons

    Competition often wins, keep pushing through it.


  4. "Its only okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Associate in Los Angeles, CA
    Current Employee - Account Associate in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Westlake Services full-time (Less than a year)

    Pros

    Decent pay, professional atmosphere, free coffee.

    Cons

    Hours are all over the place, one day tou have to be at work at 5am and the next at 12pm.

    Advice to Management

    Be more sensible and consistent with scheduling.


  5. "Westlake"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Westlake Services full-time

    Pros

    Fast pace, a lot to learn in any department, high tech

    Cons

    Benefits, parking arrangements, management style


  6. Helpful (1)

    "Launch your career at Westlake!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westlake Services full-time (More than 3 years)

    Pros

    Innovative, forward thinking, fast paced company that is growing fast and welcomes new talent. It is a large company, however the President and upper management still interact with all levels of staff. It is a great place to launch a career. There is also an ons-site gym, and promotion of healthy lifestyle.

    Cons

    The PTO accurals are only 2 weeks / year for salary employees until the 5th year when they max at 3 weeks / year.

    Advice to Management

    Increase PTO, and business casual dress code on Fridays.


  7. Helpful (3)

    "Dealer Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer Account Manager in Los Angeles, CA
    Former Employee - Dealer Account Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Westlake Services full-time (More than a year)

    Pros

    Have a oppotunity to learn about the industry a bit.

    Cons

    Excessive favoritism to a specific group/race. position is named "Account Manager" It's not, It's a telemarketing and it's ran like a boiler room. Extremely high turnover & a very wide open revolving door.

    Advice to Management

    Advice to owner, Get rid of narcissit & Womanizers.

  8. "dddd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Westlake Services full-time

    Pros

    Share some of the best reasons to work here

    Cons

    Or not, don't share them if you don't want to

    Advice to Management

    This is where you give advice to management.


  9. "Stable company in an unstable industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealer Account Manager in Atlanta, GA
    Current Employee - Dealer Account Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westlake Services full-time (More than a year)

    Pros

    Work from home (dealer account managers) and comfort in knowing you work for a stable auto lender.

    Cons

    Metro Atlanta is a tough market no matter what auto finance company you work for.

    Advice to Management

    None I can think of...


  10. "Dealer Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Westlake Services full-time

    Pros

    -Uncapped Earning Potential
    -Real Sales Job

    Cons

    -Training to new hires would reduce turnover
    -Management

    Advice to Management

    Practice what you preach


Showing 176 of 181 reviews
Reset Filters