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Westpac Group

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Westpac Group

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Westpac Group Reviews

Updated Nov 28, 2023

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Found 2,948 of over 3K reviews
3.7
71% Recommend to a Friend
Westpac Group CEO Peter King
74% Approve of CEO

Found 2,950 of over 3K reviews

3.7
71%
Recommend to a Friend
74%
Approve of CEO
Westpac Group CEO Peter King
Peter King
392 Ratings

What people are saying about Westpac Group

Finance

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good work life balance and good for people with young kids(in 250 reviews)
  • "Used to be a lovely place to work with a good culture but not anymore.(in 225 reviews)
  • "People were great and the hybrid working was nice.(in 213 reviews)
  • "The team is great and really helpful.(in 93 reviews)
  • "Good benefits and wide range of opportunities(in 89 reviews)
Cons
  • "Poor management and multiple restructures within a year in some divisions which can be quite demotivating(in 84 reviews)
  • "Bureacracy and too many managers(in 44 reviews)
  • "Long hours that you don't get warned of(in 42 reviews)
  • "unprofessional during onboarding process Incomplete WFH equipment No career progression(in 39 reviews)
  • "Poor leadership with strategy chopping and changing every few months.(in 35 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Westpac Group and is not affected by filters.

    1. 1.0
      Nov 2, 2023
      Settlement Officer
      Current Employee, more than 1 year
      Adelaide
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Somewhat flexible work hours Benefits program, although I've yet to use any of the benefits in 16 months here

      Cons

      Bullied/belittled by more senior staff on the team, often in front of Team Leaders with no response, for reasons such as asking simple questions within the first few weeks on the job etc. The company doesn't value low-level employees Pay is low Working within the company seems to provide no real benefit when applying for internal jobs. They will try to throw you off with unusual and complicated behavioural questions, if you can't come up with a good answer on the spot you won't get the job despite experience + qualifications + tenure. Some people have been in settlements team for 26+ years. Very depressing. Seems no career progression whatsoever. Had to advise management of ALL annual leave for the next 12 months recently, with about a week's notice, so they could plan more efficiently, as one indication of how little they value their employees. No assistance to progress career whatsoever.

      1. 2.0
        Nov 28, 2023
        Digital Product Owner
        Current Employee, more than 10 years
        Sydney
        Recommend
        CEO Approval
        Business Outlook

        Pros

        It’s a good place to work with good flexible wfh and even remote working option.

        Cons

        Moral is low for a long time now thanks to too many restructures and more on the horizon meaning no job security.

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        1. 5.0
          Nov 27, 2023
          Analyst
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Working at Westpac provides a strong emphasis on work-life balance, excellent management, and ample opportunities for professional development.

          Cons

          Cons at Westpac may include below-market pay and a technological lag compared to other banks in the industry.

          1. 2.0
            Aug 23, 2023
            Senior Business Analyst
            Former Employee, more than 3 years
            Sydney
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good base pay, large company with good perks. Banking benefits for life, including fee free credit cards. Very flexible working from policy. No forced mandatory days in the office.

            Cons

            Many people in leadership positions aren’t talented or inspiring to the wider teams. The bank is continuously in trouble with the regulator. Projects and operational processes are not managed correctly. Projects are not delivered in an agile way (although they will tell you they are). Too many middlemen between business and tech delivery affecting quality of requirements and project delivery. Quite a toxic place to work if you’re not one of the favorites, despite your contribution. Base pay is good, but they’re very tight with bonus and other recognition payments. Don’t expect to get anywhere near the bonus they quote in your contract.

            5
            1. 1.0
              Sep 10, 2023
              Data Scientist
              Current Employee, more than 5 years
              Sydney
              Recommend
              CEO Approval
              Business Outlook

              Pros

              From the outside Westpac seems like a great brand There are some very good people at Westpac but very few The Grad program is reasonable, you get to see a mix of teams across the Group and decide where you want to end up

              Cons

              I worked for a Korean dictator male chauvinist pig. He would openly say that he hates all Gen X and Gen Z, openly admit he wouldn't be interested in hiring women because then he has to pay them to take mat leave. The list goes on and on. This is the type of senior leaders I have come across at Westpac. Multiple examples of age and gender discrimination. Very difficult to move internally without your people leader allowing you to apply for another role, if you want to move you will most likely be blocked. it is not impossible but most leaders at Westpac are immature and cannot handle the thought that people in the team might wanting to grow into other roles. The work is extremely boring and depends on what political position the team is trying to demonstrate. Not a lot of people interested in the impact or outcome for stakeholders or customer, majority of Westpac's leaders are interested in making it 'seem' like a good story for their own professional journey, even if it cost shareholders.

              1
              1. 4.0
                Nov 23, 2023
                Analyst
                Current Employee, more than 1 year
                Singapore
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Management encourages and supports good initiatives. Good work life balance.

                Cons

                Medium wage. Slow progression/career advancement.

                1. 4.0
                  Nov 23, 2023
                  Senior Manager
                  Current Employee
                  Sydney
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Work flexibility, perks, friendly environment

                  Cons

                  Lack of organisational strategic direction as evidenced by constant restructuring

                  1. 5.0
                    Nov 19, 2023
                    Customer Service Representative
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Learn a lot about the banking industry and lots of career opportunities

                    Cons

                    Other consultants less caring which results in a lot of double handling

                    1. 5.0
                      Nov 19, 2023
                      Customer Support
                      Former Employee, more than 3 years
                      Parramatta
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Flexible, Pay, Facilites, Benefits , Brand name

                      Cons

                      Roles do not match with the title sometimes,

                      1. 1.0
                        Nov 18, 2023
                        Executive Manager Risk and Controls
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Some good people to work with.

                        Cons

                        Management cares little for employees or their circumstances and are more concerned about metrics on a dashboard which, even if you do exceed, still can result in them deciding to drop you with no context.

                      Viewing 1 - 10 of 2,950 Reviews
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                      Westpac Group Reviews FAQs

                      Westpac Group has an overall rating of 3.7 out of 5, based on over 3,419 reviews left anonymously by employees. 71% of employees would recommend working at Westpac Group to a friend and 58% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Westpac Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Westpac Group. This rating has decreased by -1% over the last 12 months.

                      71% of Westpac Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Westpac Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Westpac Group to be benefits, career development, culture and the cons to be workplace, senior leadership, management.

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                      UX Designer and Software Engineer

                      Is it normal that after the pre-interview with HR, and after he mentioned I would have the first interview with manager xx, he just disappeared? I sent an email and called the office a week later but no answers from him. Is this the way KPMG recruit people? He also contacted me two months later from the day I applied.

                      4
                      2 Comments

                      Software Engineer

                      I've been on the job market for the past 4 months, facing challenges with securing interviews. I'm contemplating enrolling in Career Elevator (www.mycareerelevator.com) to refine my interview skills. Additionally, I'm intrigued by ApplyAll.com, a tool for automating job applications. Has anyone used either program to enhance their job search? I'm eager to learn more and would greatly appreciate any advice or insights you might have! Thank you in advance for your help!

                      2
                      0 Comments

                      Manager

                      Confused. Currently working for a mid sized firm with big clients but have been offered a role through my network for a relatively small startup but a with higher designation / lead role & similar salary to my existing pay. The new role is more strategy + lead but non technical while my current role is managerial level but more technical. If in my position, would you stay in your current role or take the new one?? Happy to answer follow up questions. Thank you.

                      1
                      3 Comments

                      Glassdoor has 3,419 Westpac Group reviews submitted anonymously by Westpac Group employees. Read employee reviews and ratings on Glassdoor to decide if Westpac Group is right for you.