Westpac Group Reviews
Updated Nov 28, 2023
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What people are saying about Westpac Group
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Poor management and multiple restructures within a year in some divisions which can be quite demotivating" (in 84 reviews)
- "unprofessional during onboarding process Incomplete WFH equipment No career progression" (in 39 reviews)
Ratings by Demographics
This rating reflects the overall rating of Westpac Group and is not affected by filters.
- 1.0Nov 2, 2023Settlement OfficerCurrent Employee, more than 1 yearAdelaide
Pros
Somewhat flexible work hours Benefits program, although I've yet to use any of the benefits in 16 months here
Cons
Bullied/belittled by more senior staff on the team, often in front of Team Leaders with no response, for reasons such as asking simple questions within the first few weeks on the job etc. The company doesn't value low-level employees Pay is low Working within the company seems to provide no real benefit when applying for internal jobs. They will try to throw you off with unusual and complicated behavioural questions, if you can't come up with a good answer on the spot you won't get the job despite experience + qualifications + tenure. Some people have been in settlements team for 26+ years. Very depressing. Seems no career progression whatsoever. Had to advise management of ALL annual leave for the next 12 months recently, with about a week's notice, so they could plan more efficiently, as one indication of how little they value their employees. No assistance to progress career whatsoever.
- 2.0Nov 28, 2023Digital Product OwnerCurrent Employee, more than 10 yearsSydney
Pros
It’s a good place to work with good flexible wfh and even remote working option.
Cons
Moral is low for a long time now thanks to too many restructures and more on the horizon meaning no job security.
- 5.0Nov 27, 2023AnalystCurrent Employee
Pros
Working at Westpac provides a strong emphasis on work-life balance, excellent management, and ample opportunities for professional development.
Cons
Cons at Westpac may include below-market pay and a technological lag compared to other banks in the industry.
- 2.0Aug 23, 2023Senior Business AnalystFormer Employee, more than 3 yearsSydney
Pros
Good base pay, large company with good perks. Banking benefits for life, including fee free credit cards. Very flexible working from policy. No forced mandatory days in the office.
Cons
Many people in leadership positions aren’t talented or inspiring to the wider teams. The bank is continuously in trouble with the regulator. Projects and operational processes are not managed correctly. Projects are not delivered in an agile way (although they will tell you they are). Too many middlemen between business and tech delivery affecting quality of requirements and project delivery. Quite a toxic place to work if you’re not one of the favorites, despite your contribution. Base pay is good, but they’re very tight with bonus and other recognition payments. Don’t expect to get anywhere near the bonus they quote in your contract.
5 - 1.0Sep 10, 2023Data ScientistCurrent Employee, more than 5 yearsSydney
Pros
From the outside Westpac seems like a great brand There are some very good people at Westpac but very few The Grad program is reasonable, you get to see a mix of teams across the Group and decide where you want to end up
Cons
I worked for a Korean dictator male chauvinist pig. He would openly say that he hates all Gen X and Gen Z, openly admit he wouldn't be interested in hiring women because then he has to pay them to take mat leave. The list goes on and on. This is the type of senior leaders I have come across at Westpac. Multiple examples of age and gender discrimination. Very difficult to move internally without your people leader allowing you to apply for another role, if you want to move you will most likely be blocked. it is not impossible but most leaders at Westpac are immature and cannot handle the thought that people in the team might wanting to grow into other roles. The work is extremely boring and depends on what political position the team is trying to demonstrate. Not a lot of people interested in the impact or outcome for stakeholders or customer, majority of Westpac's leaders are interested in making it 'seem' like a good story for their own professional journey, even if it cost shareholders.
1 - 4.0Nov 23, 2023AnalystCurrent Employee, more than 1 yearSingapore
Pros
Management encourages and supports good initiatives. Good work life balance.
Cons
Medium wage. Slow progression/career advancement.
- 4.0Nov 23, 2023Senior ManagerCurrent EmployeeSydney
Pros
Work flexibility, perks, friendly environment
Cons
Lack of organisational strategic direction as evidenced by constant restructuring
- 5.0Nov 19, 2023Customer Service RepresentativeFormer Employee
Pros
Learn a lot about the banking industry and lots of career opportunities
Cons
Other consultants less caring which results in a lot of double handling
- 5.0Nov 19, 2023Customer SupportFormer Employee, more than 3 yearsParramatta
Pros
Flexible, Pay, Facilites, Benefits , Brand name
Cons
Roles do not match with the title sometimes,
- 1.0Nov 18, 2023Executive Manager Risk and ControlsCurrent Employee
Pros
Some good people to work with.
Cons
Management cares little for employees or their circumstances and are more concerned about metrics on a dashboard which, even if you do exceed, still can result in them deciding to drop you with no context.
Westpac Group Reviews FAQs
Westpac Group has an overall rating of 3.7 out of 5, based on over 3,419 reviews left anonymously by employees. 71% of employees would recommend working at Westpac Group to a friend and 58% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
71% of Westpac Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Westpac Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Westpac Group to be benefits, career development, culture and the cons to be workplace, senior leadership, management.