Westpac Group Reviews | Glassdoor

Westpac Group Reviews

Updated February 17, 2017
50 reviews

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2.0
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Brian Hartzer
7 Ratings

50 Employee Reviews

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Pros
Cons
  • poor work life balance in some areas (in 10 reviews)

  • Senior management doesn't care about individuals (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Technology Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Project Manager
    Current Employee - Technical Project Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Westpac Group full-time

    Pros

    Flexible working arrangements
    People are nice to work with

    Cons

    Location - Kogarah
    People treated like number, not people
    Doesn't have a safe culture - people are afraid to speak up
    Has a blame culture, no mentoring or guidance for people to grow
    Behind in their technology - has great plan but sucks at execution especially Cloud adoption

    Advice to Management

    Walk the talk


  2. Helpful (1)

    "Better of at one of the other Big 4 Banks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    - Work life flexibility / balance

    Cons

    - Too much dead wood, very rarely will someone be performance managed out
    - Staff abuse work flexibility
    - Bonuses are nothing special
    - Salaries are the lowest of the Big 4 banks
    - Too many layers of approval to get anything done
    - Main source of fixing problems is to create a project, projects are usually staffed by the same BA's doing just enough to get the next gig but not enough to successfully deliver
    - Heavy meeting culture, not uncommon to have a meeting about a previous meeting

    Advice to Management

    You get what you pay for


  3. "Bank of Melbourne"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Relationship Manager in Melbourne (Australia)
    Current Employee - Senior Relationship Manager in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Westpac Group full-time (More than 3 years)

    Pros

    Have a big budget to promote the retail bank. Nice branches. Retail bank is doing very well in attracting mom and dad clients.

    Cons

    Business Banking is a disaster. No leadership, continues restructure, moral is so low, can't retain good people, products and pricing are not competitive. Systems and process so poor. Credit team and Support team runs the business. No respect for their bankers. Too hard to do business with.

    Advice to Management

    Head of Business Bank..get out of your office and talk to your people!


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  5. "200 years old company still has a lot of ground to cover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Melbourne (Australia)
    Former Employee - Personal Banker in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great Salary, Great team. great employee benefits. Supportive frontline management

    Cons

    - Lack of transparency and support withing organization
    -80s technology
    -Rapidly expanding the sales side of the business has lead to some unfortunate hiring decisions. I've never come across so many unprofessional, narcissistic, and in some cases incompetent colleagues. Leaders just don't take ownership of long-term problems focused on short term fix quick problem solving

    -Management doesn't know what it's doing. They are reducing cost base to increase their own bonuses, but there is no plan for growth or new products.

    Advice to Management

    Align department to increase synergy.
    Increase staff support through better education and feedback support.
    Be proactive to employee recognising solution rather wait till thngs beak loose


  6. Helpful (2)

    "Westpac Institutional Bank"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    I have been working at Westpac Group full-time

    Pros

    Has a large retail franchise.

    Cons

    The IB part of Westpac is suffering from inept management who simply believe reducing staff numbers is the way to go. At the same time the business is increasing its layers of management (which is counter intuitive) whom are lumping front line sales staff with excessive, non productive work flow.

    Advice to Management

    Lead by example


  7. "Too much overhead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mobile Developer in Sydney (Australia)
    Former Contractor - Mobile Developer in Sydney (Australia)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Westpac Group as a contractor (More than a year)

    Pros

    Nice office building, some very talented people.

    Cons

    not much autonomy as a developer

    Advice to Management

    reduce the bureaucracy


  8. "Terrible company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    * family oriented work environment with flexible working hours;
    * large company with reasonable amount of career opportunities;
    * good name to be on CV; and
    * three month paid parental leave.

    Cons

    * low salary/bonus compared to investment banks/fund management companies;
    * annual pay raise is only guaranteed to high achievers;
    * too much focus on women leaders in this organisation;
    * terrible working environment based on favourism rather than performance, wrong people in the wrong jobs are every where in this company; and
    * like other large organisations, roles and responsibilities are too board and are difficult to cover every thing

    Advice to Management

    Prove a culture to identify and retain talented employees


  9. Helpful (9)

    "Appalling Management in Risk and Fraud space."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Parramatta (Australia)
    Current Employee - Risk Analyst in Parramatta (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Westpac Group full-time (More than a year)

    Pros

    - Growing industry
    - Great team members. Highly intelectual devoted people. Team members are willing to assist even off duty to make up gaps management has failed to fill.

    Cons

    - Appalling Management. Management doesn't believe or live out company values. Lacks basic management skills.
    - Treated like a number.
    - Constant blame and push for productivity when teams have been constantly putting in extra non paid hours.
    - Lack of appreciation for their staff.

    Advice to Management

    Treat your people with integrity and respect. Appreciate your staff before they start leaving.


  10. Helpful (1)

    "No work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Nice people to start with

    Cons

    Lost focus on customers and all about staff pushing sales for profit.


  11. Helpful (1)

    "Company review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Majority of people are helpful when pushed. If you want to measure your career experience by how stressed you are due to unreasonable demands then this is the place for you. Exposed to modern technologies.

    Cons

    Salaries not competitive. Bureaucracy is rife. Huge blame culture. Decisions are made on the fly. No clear leadership. Constant restructure.

    Advice to Management

    Don't just do the opposite of your predecessors. There are layers upon layers of middle management in many many different areas which is understandable in such a large organisation but try and talk to each other and have a clear vision so you can all pull in the same direction.



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