Westpac New Zealand Reviews | Glassdoor

Westpac New Zealand Reviews

Updated June 21, 2018
46 reviews

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3.8
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Peter Clare
18 Ratings

46 Employee Reviews

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  1. "Multi Channel Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westpac New Zealand full-time

    Pros

    Great company
    Bonus given based on performance
    Helpful managers

    Cons

    Bonus process took long


  2. Helpful (1)

    "Working at Westpac NZ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westpac New Zealand full-time

    Pros

    The team I worked with are fantastic people.
    The performance management side of things is fair.

    Cons

    Lack of direction - strategy and vision are lacking.
    Management do not empower staff to actually do the job.
    Do not seem to have the budget to actually make a difference. Difficult to make progress on an idea without running into various roadblocks. Stifles innovation

    Advice to Management

    Trust your people. Give them the tools and technology to do the job.

  3. Helpful (1)

    "Customer Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Regular Hours and good fellow staff

    Cons

    Sales pressure can be extreme sometimes depending on managers


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Engineer in Wellington (New Zealand)
    Current Employee - Test Engineer in Wellington (New Zealand)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time (More than a year)

    Pros

    Good people, environment, mindset. Really good for being a bank

    Cons

    Sometimes is hard to push a change through the organisation


  5. "Westpac - Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time

    Pros

    Doing agile, kind and reasonable people.

    Cons

    Still have huge things to replace the current system.


  6. "Great place to work with ample opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Commercial Analyst in Auckland (New Zealand)
    Current Employee - Senior Commercial Analyst in Auckland (New Zealand)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time (More than 3 years)

    Pros

    Great place to work. The Britomart offices are modern, colleagues are friendly and management develop staff and provide ample opportunities.

    Cons

    Some recent system changes were not managed well.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Westpac New Zealand full-time

    Pros

    Benefits and lots of support

    Cons

    Not much really, good place to work

  8. Helpful (1)

    "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hamilton (New Zealand)
    Former Employee - Customer Service Representative in Hamilton (New Zealand)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Westpac New Zealand full-time (Less than a year)

    Pros

    Flexible hours
    Great values
    Opportunities to serve community
    Bonuses
    Career opportunities
    Fast paced

    Cons

    High pressure
    Fast paced
    Process driven first
    Customer focus second
    Staff need more support

    Advice to Management

    Area management, present opportunities for CSR's to speak to you in private and keep it confidential. Build up trust with them. Sometimes they can't speak to their managers. They want to grow but can't without leadership support.


  9. "Pro and con"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Auckland (New Zealand)
    Current Employee - Customer Service Representative in Auckland (New Zealand)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time (More than a year)

    Pros

    Staff benefit is not bad.

    Cons

    Not many opportunities for personal growth

    Advice to Management

    Get to know more about what is the drive for employees


  10. "Many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westpac New Zealand full-time

    Pros

    Company encourages career development for all employees.

    Cons

    Company culture lacking which sometimes lowers morale.


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