Westport One Reviews | Glassdoor

Westport One Reviews

Updated February 7, 2017
20 reviews

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Full-time Part-time

4.1
Star Star Star Star Star
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Philip Bertsch
12 Ratings

20 Employee Reviews

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  1. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Maryland Heights, MO
    Current Employee - Account Executive in Maryland Heights, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westport One (More than 10 years)

    Pros

    Outstanding training, supportive culture, high level of ethics, substantial income potential.

    Cons

    Sales driven environment, good for entrepreneurial mindsets but not for people who are not driven to excel.

    Advice to Management

    Don't change a thing.


  2. Helpful (1)

    "Best Place to Work in STL for 11 Years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher in Saint Louis, MO
    Former Employee - Researcher in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Westport One full-time (More than a year)

    Pros

    The people who work at Westport One are the reason for the Best Place to Work award every year. While the office environment is quite typical, your coworkers make you feel welcome and comfortable. Working at a place that makes you feel like family isn't something to take for granted.

    Employees are actively rewarded and recognized for achievements based on merit. Hard work and proactive betterment are the tools for success here, so meeting goals results in a great feeling of personal satisfaction, in addition to team outings, milestone awards, weekly/monthly incentives. Outings have included Cardinal games, lunch and a movie, demolition ball, escape room, bowling. There are consistent opportunities to earn gift cards, bonuses, time off, and lunch. Small perks for birthdays and anniversaries make a huge difference in employee morale. These incentives are offered for all employees, including administration and operations, not just those in production based roles, which is quite unique.

    Management is very approachable and understanding. They work within the main offices in cubicles as well, so it's easy to reach them with issues. In addition, it keeps you accountable for yourself because of the literal proximity to your boss.

    The friendly coworkers and supportive management means that there is always something to learn at the daily meetings, which essentially run themselves and take the form of a discussion or conversation; everyone has the chance to be heard. Seasoned employees are always willing to give insight and management will provide any tools you need to succeed.

    Cons

    Some might find that working in a very incentives-focused workplace structure is not for them. That being said, it's not just the goals that are rewarded, it's also the hard work that has milestone rewards leading up to the goals.

    The environment is very hands-off; you are accountable for your self and your work, with the office providing any resources you need to be successful. Your progress, however, is monitored, with the intention of learning and feedback.

    Advancement opportunities, for the most part, do not come in the form of new titles. Each employee manages their own desk, knowing that accepting more work results in more responsibilities but also higher earnings.

    Because each employee works independently and differently, there can sometimes be a disconnect or misunderstanding of expectations, so communication is key. There sometimes seems like there could be a more efficient or streamlined way to accomplish something, but there is a slight mentality of 'if it ain't broke, don't fix it.' New ideas are often heard and recognized, but implementation is slow, which can be frustrating. In an older and established company, tradition is valued as equal to newer processes, even when it is not necessarily the case.

    It can be discouraging to work on a project for an extended amount of time, only to see a deal fall through at the last second. This is a place that requires a certain amount of thick skin and a resiliently positive attitude, in order to power through and learn, so as to move on without dwelling on a failure.

    Since it takes a certain type of individual to fit in well and succeed here, turnover is high. Make sure to speak with a long term employee to get a thorough rundown of their day to day.

    Advice to Management

    Keep making employees the priority, it seems that is the best way to get the best work from them. This company is built upon the people that work here, so their suggestions can't be dismissed.

    The precedent for working from home is already set, so implementing it as an incentive seems like a next step.


  3. "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is truly one of the most enjoyable places I have ever worked. Everyone was very welcoming from your first day and always willing to help you out or offer their advice. The incentives and perks are very obtainable and realistic. They are essentially rewarding you for doing what they hired you to do. The managers each have their own personality and management style, but I know I would enjoy working for any of them.

    Cons

    It's a phone based job with most of your calls being close to a cold call. If you need someone to give you direction and purpose then this is not the job for you. Also, this is a small office staffed with mostly outspoken, competitive, dominant type A personalities. It definitely is not an environment for everyone, but it is the perfect fit for myself. It has a low base pay, but this is a production based business so if you produce you will make much more.

    Advice to Management

    Keep doing what you're doing. Some updated technology would be nice as would an incentive to earn a day or two working from home every now and then.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Employee of the Month"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee of the Month in Saint Louis, MO
    Former Employee - Employee of the Month in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good upfront and ongoing training .
    No cap on income
    Experienced Management
    Goal Oriented
     incentives and contests
    Focus on activity

    Cons

    Pay percentages are low
    Vacation policy is worst ever seen..anywhere!
    No Health Policy provided must be purchased. If you hit high numbers they will discount.
    Surprise you at first day with a non compete, Don't sign it.
    Give you a bogey type draw but don't fully pay it back by using deceptive math.
    Poor response to employee ideas that address any of the above problems.

    Advice to Management

    Increase your percentages. Don't reply to this by saying you appreciate feedback . Instead make some good changes.

    Westport One Response

    Jul 11, 2016 – Managing Partner

    We are glad that you liked the upfront and ongoing training. We have always striven to be a learning-based organization. This is one of the reasons we have so many successful and high earning ... More


  6. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westport One full-time

    Pros

    The amount and level of training here is second to none. Someone is always there to help you with questions that you may have. If you need help with anything at work or outside of work the management is very supportive. This is truly an environment where the owner cares and invests in your success.

    Cons

    Being able to telecommute would be nice but it could hinder some peoples success. Not being here could limit the constant learning/training taking place in the office everyday. If you are just starting out it is very beneficial to be around the more senior staff to learn. If the more senior staff is telecommuting all the time then that limits those opportunities for the new people to grow.


  7. Helpful (1)

    "Smoke and mirrors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Saint Louis, MO
    Former Employee - Recruiter in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westport One (More than a year)

    Pros

    They have free coffee all day long.

    Cons

    Turn over here is incredible. There is a meeting every morning with zero content. It's just their way of making sure everyone is there on time. They monitor your phone calls and someone gets fired nearly every day. They count your dials and phone time and you are required to be on the phone the entire day. New people are not made welcome as the expectation is that you probably won't make it through your first month. As for their #1 place to work ranking - it is also a scam. I was their during the process and they absolutely intimidate/coerce you into giving them top reviews as one of their employees. In reality - it's the worst place I've ever worked.

    Advice to Management

    Fast food head hunting isn't a thing anymore.

    Westport One Response

    Apr 12, 2016 – VP of Operations

    We are sorry that you feel this was a bad point in your career. At Westport One, we strive to create a positive, performance-driven environment with continual education and training. These meetings ... More


  8. Helpful (1)

    "Not for everyone, great for some."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Saint Louis, MO
    Former Employee - Account Executive in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Westport One full-time (Less than a year)

    Pros

    Great group of people here and they reward you well.

    Cons

    Micromanagement at its finest at the beginning. It seems that after you make a placement it cools down.

    Advice to Management

    Update the office to the 2000's at least. Allow technology to be a part of the business.

    Westport One Response

    Feb 29, 2016 – VP of Operations

    Thank you for the kind comments on the people and the reward system we have at Westport One. When someone starts with us we assist them in getting going as quickly as possible and try to help ... More


  9. "Awesome Recruiters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PC Tech in Belleville, IL
    Current Employee - PC Tech in Belleville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to negotiate salary with and always friendly or willing to provide advice.

    Cons

    Can be aggressive with initial introduction but it works out in the end.

    Advice to Management

    Keep up the good work


  10. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook

    I worked at Westport One full-time (More than 5 years)

    Pros

    Other recruiter for the most part are great people

    Cons

    Sweatshop, Don't want to hear employee opinions, pay is below market rate ,They charge AES for providing them with resources, Manager ridicules AES to other AES. Note that some of these ratings are faked.

    Advice to Management

    Be more honest, Learn to speak face to face with your employees about concerns or areas to improve rather than through Phil and " hotsheet meetiings." your employees are your customer listen to them. And stop talking about them in front of everyone else.


  11. "Work hard and play hard atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westport One full-time

    Pros

    Westport One is staffed with one of the best management teams I've ever worked with. They provide ongoing training to the recruiters in order to maximize the potential they see in those they hire. The administrative staff is top-notch and keeps everything running smoothly. The research staff is allowed to find creative and efficient ways to source the best-of-the-best candidates for the recruiters they support. They are all professionals who do great work, and they also know how to have fun.

    There are many great incentives for hitting goals, including team outings like lunch and a movie, or bowling, or go-carts, or paint ball. The management also provides nice dinners for employees and spouses when certain goals are met.

    Cons

    Although computer systems, phones, and data bases are up-to-date, management has yet to understand that a large amount of this type of work could be done by telecommuting. Employees who have been with the company for years and have achieved major milestones should have the option of telecommuting at least a couple days a week.



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