Westside Community Services Reviews | Glassdoor

Westside Community Services Reviews

7 reviews

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2.4
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Employee Reviews

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  1. "Payee Operations Counselor"

    StarStarStarStarStar
    Current Employee - Payee Operations Counselor - Adult Behavior Health (ACT) in San Francisco, CA
    Current Employee - Payee Operations Counselor - Adult Behavior Health (ACT) in San Francisco, CA

    I have been working at Westside Community Services (Less than a year)

    Pros

    Low pressure job. The team is really nice and helpful.

    Cons

    Lack of projects are being assigned


  2. Helpful (1)

    "Good work being done, in spite of top down instability."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinician in San Francisco, CA
    Current Employee - Clinician in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Westside Community Services full-time (More than 3 years)

    Pros

    Employees enjoy reasonable caseloads, strong collaboration between clinicians, and meaningful work with a diverse population. No two days the same.

    Cons

    Little or no company plan for orientation of new employees. Many good staff recently laid off or leaving. Multiple supervision and support roles vacated. Attrition of managerial and clinical positions secondary to unpredictable, reactive, and guarded upper management figure with strong tendency to externalize blame.

    Advice to Management

    Employees have made multiple attempts to communicate in a professional manner with upper management, which have only been met with escalating and vindictive behavior. We continue to work hard at serving our clients: in the interests of those in community health, I would ask that you support rather than denigrate staff.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Executive Officer in San Francisco, CA
    Current Employee - Chief Executive Officer in San Francisco, CA
    Recommends

    Pros

    Great place to grow as a clinician and/or administrator. Westside is the first African American based community mental healh canter in the country.

    Cons

    There is absolutely no parking and the cost of living in the bay area is very high. This is a difficult place to earn a liveable wage if you are an intern or new to the field.

    Advice to Management

    I really don't hve advice except work hard and even harder and you will be suiccessful one of these days.


  4. Helpful (1)

    "Staff is great, but the organization has been dysfunctional from the top down, attempts at change unsuccessful."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Therapist in San Francisco, CA
    Former Employee - Mental Health Therapist in San Francisco, CA
    Doesn't Recommend

    Pros

    Clinicians are typically well-trained and good people to work with.

    Cons

    Stressful work that is unsupported by management.

    Advice to Management

    Work it out!


  5. "Poor Upper Management"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Westside Community Services full-time

    Pros

    Fully paid health benefits

    Cons

    Upper management is very poor, and makes all decisions based on personal feelings towards the employees.


  6. "CLINICIAN"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good job to get a sense of the mental health field.

    Cons

    Another sad social service not for profit with the strange dynamic of management feeling like staff is "the enemy."

    Advice to Management

    Take a class, or two, on management. Your employees are not the enemy. In a hard work environment with low pay and no job security the work culture, and the cultivation of a positive work culture, becomes important.


  7. Helpful (3)

    "Depressing"

    StarStarStarStarStar
    Former Employee - Administrstion
    Former Employee - Administrstion

    I worked at Westside Community Services full-time (More than a year)

    Pros

    Good benefits package, generous PTO, good fringe benefits.

    Cons

    I rarely learned anything new, I was new to the job and I wanted to learn as much as possible but management would not mentor on tasks and procedures. Management was also very