Whataburger Reviews | Glassdoor

Whataburger Reviews

Updated August 16, 2017
698 reviews

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698 Employee Reviews

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Pros
Cons
  • Possible long hours and no overtime for most cases (in 24 reviews)

  • Schedule equals no life, at my store they don't follow quality of life scheduling (in 12 reviews)

More Pros and Cons

  1. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader Trainer in Longview, TX
    Current Employee - Team Leader Trainer in Longview, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whataburger full-time (Less than a year)

    Pros

    At my Whataburger, we really ARE like a family.We are franchised, I work with the owners daughter daily and I don't feel like she treats us any different than family would.Whataburger is the first restaurant that I've worked for who called employees 'family' , both on the record and off.Im excited to be part of this family and look forward to working my way up!

    Cons

    Almost all restaurants are guilty of this - keeping the poor poor. Alot is expected for the initial minimum wage and most restaurants expect workers to give it their all for the lowest legal amount. Not to mention the fact that you can't afford to get sick, so employees showing up w contagious illness is not uncommon.

    Advice to Management

    Surely a multi-million dollar corporation can afford to raise a few more people above the fed minimum wage.I think of how happy I am to work overtime because I actually make $10an hour, which makes me feel like I'm valued and results in me working harder.Just food for thought guys.


  2. "Whataburger Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Thomasville, GA
    Current Employee - Crew Member in Thomasville, GA
    Doesn't Recommend
    Positive Outlook

    I have been working at Whataburger part-time (Less than a year)

    Pros

    Flexible schedule and good benefits if full time

    Cons

    Low paying. We take tray to customer. Pick them up. Give refills. Reminds me of plantation work.

    Advice to Management

    No advice to management

  3. "Not that bad not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier/Team Member in Weslaco, TX
    Current Employee - Cashier/Team Member in Weslaco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whataburger part-time (Less than a year)

    Pros

    The relationship we all have with each other is great. Your team feels like your family. Always joking around and helping each other.

    You also get half off any two meals.

    Cons

    CUSTOMERS! Customers are horrible. A lot of them just complain to get free stuff. Some will speak to you really rude. They are really delicate.

    When we get rushes it gets really stressful.

    Football season is pretty bad.


  4. "A job is a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fry Cook in Houston, TX
    Former Employee - Fry Cook in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whataburger part-time (More than a year)

    Pros

    Very easy to do job

    Cons

    The kitchen can be hot


  5. "Decent first job for people in HS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Team Member in San Antonio, TX
    Current Employee - Team Member in San Antonio, TX
    Positive Outlook

    I have been working at Whataburger part-time (More than a year)

    Pros

    - The 50% discount
    - Flexibility
    - Easy to take time off (part-time mostly)
    -Cool managers and coworkers
    -Consistent scheduling

    Cons

    -Dinner shift is slammed and busy all the time
    -Never closes, even on holidays (excludes Christmas)
    -No breaks sometimes
    -Your set schedule is more like a guideline for shift makers. Managers will ask you to come in early and stay later than you'd like. You could work from 5-11 pm, but end up being called in at 12pm, and work till 1 in the morning (usually on weekends).

    Advice to Management

    I don't really have much to say except stick to the set schedule and make sure the people coming in for the next shift ACTUALLY come in on time rather than just thinking that being late all the time is acceptable. Other than that, just keep it up. I personally think you all are doing just fine :)


  6. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Whataburger part-time (Less than a year)

    Pros

    The GM was nice and attentive.

    Cons

    The people were lazy and had no ambition.

    Advice to Management

    Hire younger staff or people that will work harder.


  7. "Whataburger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Austin, TX
    Current Employee - Team Member in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whataburger full-time (More than 3 years)

    Pros

    Flexible hours; you can work anywhere from 15-40 a week

    Cons

    Small pay raises, unless you move up

    Advice to Management

    There should be more organization when it comes to raises

  8. "Keep busy with a nice schedule. Deal with a lot of kids and just smell like whataburger all day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader
    Current Employee - Team Leader
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whataburger part-time (More than a year)

    Pros

    Good, flexible schedule, really good place to continue to move up and progress without a degree. Assistant managers make pretty good money there.

    Cons

    Dealing with young kids all the time. Constant visits from higher ups. Most are nice, but some can be extremely overbearing at times.

    Advice to Management

    Talk to the lower employees more often. I know it's difficult to have 1 on 1s with everybody, but try and get more time like that with even just team members. It goes a long way.


  9. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in San Antonio, TX
    Current Employee - Team Leader in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whataburger full-time (More than 3 years)

    Pros

    It gives you discounts on its food

    Cons

    there aren't really any cons


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whataburger part-time

    Pros

    High pay for minimal skills

    Cons

    Horrible work conditions
    Long hours

    Advice to Management

    More selective hiring I worked with felons which was very scary for a 16 year old.


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