Wheels Reviews | Glassdoor

Wheels Reviews

Updated November 30, 2017
76 reviews

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3.4
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Jim Frank
56 Ratings

76 Employee Reviews

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Pros
  • the work life balance here is good (in 10 reviews)

  • Excellent ethical standards, very stable company with many long term employees (in 6 reviews)

Cons
  • upper management have started to leave and so have a number of valuable long time employees (in 5 reviews)

  • The compensation does not match the amount of work they demand and its lower than competitors (in 3 reviews)

More Pros and Cons

  1. "I'm a fast learner and always go above and beyond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Des Plaines, IL
    Former Employee - Customer Service Representative in Des Plaines, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wheels full-time (More than 8 years)

    Pros

    The benefits and pay and the satisfaction of helping my clients

    Cons

    The HR department and too much anomosity with the call center supervisors

    Advice to Management

    Learn to appreciate your employees yes the chair can be replaced but a human beings soul can't .


  2. Helpful (2)

    "Management is not good here"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wheels full-time

    Pros

    Clean office. They have a Cafeteria here.

    Cons

    Lack of opportunity at Wheels. Too many good people are being mistreated by Management. Training needs to improve here and showing more respect. Allow your Employees to show their skills.

    Advice to Management

    My advice to Management is to respect your Employees by allowing them an opportunity to show their skills.

  3. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time

    Pros

    A financially stable company with a strong business model. Get to work with great people and learn and grow within the organization. Build strong relationships with clients and provide meaningful work.

    Cons

    It's overwhelming busy the majority of the time. This makes it difficult to provide proactive recommendations to the clients and be able to deliver quality work without having to put in additional hours. The pay scale has been inching up which helps with compensation but doesn't benefit the more tenured employees much.

    Advice to Management

    Keep hiring (which you are) but it takes at least 6 months to get someone up to speed on all the internal departments and applications. When an employee with a lot of experience leaves, a lot of knowledge leaves with them.


  4. "Wheels puts their Clients and Employees first!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management in Des Plaines, IL
    Current Employee - Account Management in Des Plaines, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time (More than a year)

    Pros

    The leadership team is fantastic, from the Senior Managers and Directors all the way up to the Vice Presidents and CEO. A lot of employers say that customer service and client retention comes first, but then in the background, they place unrealistic sales and growth goals. Not at Wheels, that's for sure. The client always come first, and employees are treated as a valued member of the team working toward those client satisfaction goals.

    Cons

    I'm grasping at straws to think of downsides, which I suppose speaks to my satisfaction with my role, this company, and the culture within. I think that perhaps the health insurance choices could be better, but then again, every other company I worked for I felt the same way.

    Advice to Management

    Keep on doing what you are doing, and don't ever take the focus off delighting each and every client.


  5. "A company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels (More than a year)

    Pros

    I’ve worked for Wheels a little over a year and it is by far the best company I’ve ever worked for. The friendly faces in the office and the support I’ve received from co-workers and senior management is simply incredible. They want to see you be successful and are willing to help in any way possible. Wheels Inc. is a private and family owner company that has been doing business for 78 years and that family feel is echoed throughout the organization. In the short time I’ve been with this organization I’ve been able to develop and enhance skills to assists in my personal and professional growth. With that being said, Wheels is an institution that is also continuously working on how they as a company can do more for their employees, clients, and vendors. By making it their mission to not only better the individuals they do business with, but also their employees I believe this will be a company I want to work for long term.

    Cons

    Its a great organization with people who care, I can't think of a negative comment to share at this time.


  6. Helpful (1)

    "Good Company, Department not managed well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wheels full-time

    Pros

    Decent pay, Lots of parties and events for employees, good benefits.

    Cons

    Overworked, understaffed, Lack of leadership


  7. Helpful (2)

    "Out of Stock Buyer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice work environment, most employees have longevity with the company, KPI's are met and surpassed.
    Company picnic in September a nice treat.

    Cons

    Poor training, Supervisor trying to hard to make a name for herself, department downsized dramatically,
    Low salaried temp positions never go full time.

    Advice to Management

    You need to keep your departments staffed. Too much work for to few of us.
    HR please hire more permanent employees who have a genuine interest in the automobile industry.
    HR is extremely slow to reach out to prospective employee.

  8. Helpful (1)

    "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Plaines, IL
    Former Employee - Anonymous Employee in Des Plaines, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wheels full-time (Less than a year)

    Pros

    The company is good to work for middle age people. the work life balance here is good. The working environment is good too.

    Cons

    Pay rate is not well. No good cafeteria or Resturant around company. The working is boring is just keep doing PPT and reports. Sales get higher pay here.


  9. "Wheels Inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time

    Pros

    Excellent team and work life balance.

    Cons

    Pretty poor career options for IT Team Members

    Advice to Management

    Consider creating career options for current IT Team Members


  10. "Long term thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wheels full-time

    Pros

    Always thinking strategically and 5 years down the road. Doesnt waste time saving nickels when they are concerned about making dollars.

    Cons

    Some folks are unapproachable which reduces communication.

    Advice to Management

    Continue to improve your expectation setting, as you are more transparent, your goals will be more likely to be accomplished.


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