Wheels Reviews
Updated May 29, 2023
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Found 189 of over 212 reviews
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Top Review Highlights by Sentiment
- "I like it here because the people are nice and I feel like I am making a difference for our customers." (in 23 reviews)
- "Management was afraid to act on low performers so you got stuck with low performers who knew they could just slide by." (in 7 reviews)
- "Upper management does not care, all departments struggling, old infrastructure and outdated systems, many departments understaffed" (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Wheels and is not affected by filters.
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- Former Employee★★★★★
Pros
Remote work, supportive team environment
Cons
Small growing company, not much technical
- Former Employee, more than 5 years★★★★★
Not the worst
Dec 8, 2022 - Fleet Administrator in Des Plaines, ILRecommendCEO ApprovalBusiness OutlookPros
The people there are great. Friendly, always willing to help. I did have a manager that was very supportive of me when I first started as well. I switched managers later. Management is helpful with escalating any day-to-day task issues. I learned a lot of skills in this role, definitely great for growth.
Cons
Very low pay scale for what the industry offers. That's been an issue for years, still is and the reason I left. People with a position title below mine, with significantly less aspects of fleet to look at made more by the thousands. When I asked why this was the case, I was met with defense and dismissed. I was advised my role was equal to a Vehicle Inventory associate. Vehicle Inventory Associates (VIM), look at just surplus. What goes in & out of the fleet. It is not the same in my case because my role was designed as "hybrid" for a very large client. My role was used as a dedicated contact. I did everything an Account Executive did. If you are curious about the differences in the role, that can be looked up on the company's website.
Continue reading - Current Employee, less than 1 year★★★★★
Great Work Environment
May 6, 2023 - Driver Services Representative in Des Plaines, ILRecommendCEO ApprovalBusiness OutlookPros
Management is efficient Good moral
Cons
Understaffed Micro managed Diffulty requesting off compare to other departments
Continue reading - Former Employee, more than 1 year★★★★★
Pros
they were going to expand is US and had good growth potential.
Cons
They didn't provide any SME's, detailed training, or support resources, so it didn't get off the ground, besides the sales team kept turning over which didn't bode well for building stable relationships needed for growth.
- Current Employee, more than 8 years★★★★★
Subrogation Specialist
Apr 21, 2023 - Subrogation Specialist in Des Plaines, ILRecommendCEO ApprovalBusiness OutlookPros
Good management and a great company to work for.
Cons
They don't have good pay or pay increases.
- Former Employee, more than 3 years★★★★★
Pros
The training was great. I had a very supportive team. The company has a Christmas party every year at a hotel and a barbecue in the springtime. They give out bonuses and there is room for growth within the company.
Cons
Low pay and bad management
- Former Employee, more than 5 years★★★★★
Pros
Remote work, some nice people
Cons
There was no work life balance. The PMO did not know what it was doing and was completely inept at managing an integration and merger. Technology is not as important as looking good to leadership. No growth opportunities unless someone quits or is fired.
Continue reading - Current Employee, more than 1 year★★★★★
Good Place to work
Mar 9, 2023 - Driver Services Representative in Des Plaines, ILRecommendCEO ApprovalBusiness OutlookPros
If you can do the job well there are a lot of opportunities to move to other departments
Cons
Call center environment isn't for everyone
Continue reading - Current Employee★★★★★
Pros
Flexible with your schedule. Fun place to work
Cons
Pay with no raises unless promoted
- Current Employee★★★★★
Could be A lot better
Jan 23, 2023 - Account Manager I in Des Plaines, ILRecommendCEO ApprovalBusiness OutlookPros
Remote Flexible Work 15 days of Vacation
Cons
Lack of solid Training Workload - surprise/randomly distributed clients Extremely Low Pay Average benefits
Wheels Reviews FAQs
Wheels has an overall rating of 3.4 out of 5, based on over 212 reviews left anonymously by employees. 65% of employees would recommend working at Wheels to a friend and 70% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
65% of Wheels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wheels 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Wheels to be benefits, culture, coworkers and the cons to be career development, management, compensation.
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