Wheels Reviews | Glassdoor

Wheels Reviews

Updated June 22, 2018
84 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jim Frank
61 Ratings

84 Employee Reviews

Sort: PopularRatingDate

Pros
  • "the work life balance here is good" (in 10 reviews)

  • "Excellent ethical standards, very stable company with many long term employees" (in 6 reviews)

Cons
  • "Room for growth within organization limited" (in 5 reviews)

  • "The compensation does not match the amount of work they demand and its lower than competitors" (in 3 reviews)

More Pros and Cons

  1. "Amazing Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales, Marketing, Account Management
    Current Employee - Sales, Marketing, Account Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time (More than 8 years)

    Pros

    If you want to work for an organization that cares about you, that has a lovely company culture and you like coming to work each day you should apply to work @ Wheels. What makes me love my job is that I know I add value to this organization and that my value is recognized. You will not find an organization with such high tenure- people love it here. They have tons of great benefits that employees can take advantage of and they are constantly adding new things. I love my colleagues and our senior leadership. If you ever attend an industry event you would understand and see that the management is very forward thinking and way ahead of the rest of the industry. Wheels is constantly investing in our technology, in our product offerings and doing what's best for our clients and our employees.

    Period. It’s a great place to work!

    Cons

    An enclosed parking garage or onsite gym would be lovely!

    Advice to Management

    Keep doing what you are doing


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Des Plaines, IL
    Current Employee - Client Service Representative in Des Plaines, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time (More than 5 years)

    Pros

    I read some of the other reviews, and sure, it is busy and some days are tougher than others, but management does what they can to support and my coworkers help each other out as well. The company does a lot of nice things for everyone too. I like it here because the people are nice and I feel like I am making a difference for our customers.

    Cons

    The place could use a refresh in some places. I heard they are doing some renovations soon which would be great.

    Advice to Management

    Keeping up the hiring. The new help has been great but don’t stop. Healthier choices in the cafeteria would be great. It had moved to too much fried food again.

  3. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time (More than 10 years)

    Pros

    Employees are like family. Wheels tries to hire the best of the best and is prominent within the culture. You spend the majority of your day with these people and most employees will drop what they are doing to assist you when you need help.

    Cons

    The cons are minimal at best. There is always room for growth and transformation and Wheels may be a little slow to move on some things. But they are a very conservative company, which makes sense.

    Advice to Management

    Help award more of your high performing employees and challenge more of your under-performers.


  4. Helpful (2)

    "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wheels full-time

    Pros

    - Working Remote
    - Dress Code

    Cons

    - Managment is disorganized
    - Pay is LOW
    - Favoritism gets you promoted
    - If you are a hard worker, it's overlooked


  5. Helpful (1)

    "Company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Wheels full-time

    Pros

    Some of the nicest people to be around.

    Cons

    Room for growth within organization limited.


  6. Helpful (3)

    "Account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Des Plaines, IL
    Current Employee - Account Executive in Des Plaines, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wheels full-time (More than a year)

    Pros

    People are nice for the most part.

    Cons

    Pay sucks and is well under 10,000 dollars under market. You get loaded with accounts who are rude and don't understand. Management only cares about their bonuses. If you go to them with a problem you will be the one to blame. The current director spends more time online shopping than paying attention to what the real issues are.

    Advice to Management

    Pay more and pay more attention. Also stop only promoting those who have kids. Some of the AEs work their tail off and don't get recognized by it


  7. Helpful (2)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Plaines, IL
    Former Employee - Anonymous Employee in Des Plaines, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wheels full-time (More than a year)

    Pros

    Pay and benefits are decent

    Cons

    Lack of open communication. Management does not train employees well

    Advice to Management

    Catch up with the times and value your employees.

  8. Helpful (3)

    "I'm a fast learner and always go above and beyond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Des Plaines, IL
    Former Employee - Customer Service Representative in Des Plaines, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wheels full-time (More than 8 years)

    Pros

    The benefits and pay and the satisfaction of helping my clients

    Cons

    The HR department and too much anomosity with the call center supervisors

    Advice to Management

    Learn to appreciate your employees yes the chair can be replaced but a human beings soul can't .


  9. Helpful (3)

    "Account Executive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wheels full-time

    Pros

    A financially stable company with a strong business model. Get to work with great people and learn and grow within the organization. Build strong relationships with clients and provide meaningful work.

    Cons

    It's overwhelming busy the majority of the time. This makes it difficult to provide proactive recommendations to the clients and be able to deliver quality work without having to put in additional hours. The pay scale has been inching up which helps with compensation but doesn't benefit the more tenured employees much.

    Advice to Management

    Keep hiring (which you are) but it takes at least 6 months to get someone up to speed on all the internal departments and applications. When an employee with a lot of experience leaves, a lot of knowledge leaves with them.


  10. Helpful (3)

    "Management is not good here"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wheels full-time

    Pros

    Clean office. They have a Cafeteria here.

    Cons

    Lack of opportunity at Wheels. Too many good people are being mistreated by Management. Training needs to improve here and showing more respect. Allow your Employees to show their skills.

    Advice to Management

    My advice to Management is to respect your Employees by allowing them an opportunity to show their skills.


Showing 84 of 88 reviews
Reset Filters