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Wheels Up

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Wheels Up

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Wheels Up Reviews

Updated Jun 23, 2022

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Found 87 of over 113 reviews

3.4
54%
Recommend to a Friend
78%
Approve of CEO
Wheels Up Chief Executive Officer and Chairman of the Board Kenny Dichter
Kenny Dichter
31 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people and place to work(in 9 reviews)
  • "Amazing Leadership throughout an extremely tough 2020.(in 5 reviews)
  • "great culture and tech.(in 4 reviews)
  • "Great company culture, great team, positive environment, freedom(in 4 reviews)
  • "Decent salary, home basing and benefits.(in 3 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Wheels Up and is not affected by filters.

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  1. 5.0
    Current Employee

    KingAir 350 Captain

    Apr 20, 2022 - Pilot 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid schedule, 8 on, 6 off Company culture, safety culture. Quality aircraft and avionics

    Cons

    The occasional hard work days

    Continue reading
    1 person found this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Growing company with potential

    Jun 16, 2022 - Product Designer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Experience working with people know are very knowledgable and vetted in the aviation and sales industry.

    Cons

    Heavily focused on member services (call center) to fix issues vs. their digital platform.

    Be the first to find this review helpful
  3. 1.0
    Current Employee

    Deadbeats,! Do not pay on time!

    Jun 23, 2022 - Airplane Pilot Or Copilot 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to fly a bunch of old broke down airplane since they I haven’t figure out how to maintain them yet, for a multi million dollar conglomerate that loses $90 million each three months I would think they would be able to figure out how to maintain an airplane. What else are they spending the money on? Parties I guess

    Cons

    I have gotten paid as late as two months after my pay was due! Deadbeat stay away from this company! Had to fight tooth and claw all the way… Including threatening lawsuits

    Continue reading
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  4. 2.0
    Former Employee, more than 5 years

    Market Share over Excellence

    May 29, 2022 - Captain 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has a lot of investment and some incredibly smart people in leadership. The company is scrambling to find ways to keep people, but some positive changes are happening.

    Cons

    You are forgotten. If you want to be known, valued, or cared for, don’t work here. After working overtime for the company for 5 years, my resignation letter was not even acknowledge let alone replied to with a “thank you” or “good luck”. They also didn’t pay me my last pay check and it took 5 weeks for them to admit their fault and pay me. More than that, the reasons that I left were because our passengers constantly complained about Wheels Up. Each and every passenger had a different expectation of what service would be provided (WUP was intentionally withholding information about aircraft capabilities and lying to customers) and overall they seem to care a lot more about gaining market share instead of doing things the right way, the safest way, or in a way that values the customer first. Safety is a huge issue. The company doesn’t know who the pilots are or how they fly the airplane. So the only safeguard to incidents or accidents lies completely on the competency and integrity of the pilots. It’s only a matter of time before something happens.

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    2 people found this review helpful
  5. 4.0
    Current Employee

    Good atmosphere

    May 11, 2022 - Quality Assurance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People and atmosphere; Interesting industry area; Good increase and growth opportunities

    Cons

    Still developing some working procedures; Not the highest salaries

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  6. 2.0
    Former Employee, more than 1 year

    Run -- At All Costs

    May 17, 2022 - Tech Department 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There really weren't any unfortunately.

    Cons

    If you have any semblance of joy in your work as a software professional and want to be working in a place where you feel that work is valued, run.

    Continue reading
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  7. 5.0
    Current Employee, less than 1 year

    The introduction of the Highlife

    Apr 10, 2022 - Internship in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best experience I've had at an internship, as far as the learning opportunities about private aviation and what I could accomplish if I pursued a career in the field.

    Cons

    It was kind of hard, to be honest.

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  8. 5.0
    Current Employee, less than 1 year

    awesome

    Apr 5, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great culture and tech. awesome place

    Cons

    long hours and complex work

    1 person found this review helpful
  9. 3.0
    Current Employee, more than 5 years

    So much potential

    Apr 10, 2022 - Maintenance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of positive energy and good people. The company is growing and work is stable as of this review. Management definitely has a vision. They WANT to have rich culture and values... (see cons)

    Cons

    A fair amount of negative energy and toxic individuals. Wheels Up has acquired some very miserable staff members. Most of these people are old ex-military that are trying to hang onto the glory days. This growing company has an oversized C suite and middle management is bloated, duties overlap which causes chaos. Management is adopting the failed policies from acquired companies and applying them to their most successful operations. The maintenance paperwork requirements from some of the acquired companies is insanely complicated, redundant, and time consuming!

    Continue reading
    5 people found this review helpful
  10. 4.0
    Current Employee

    Fast paced

    Mar 17, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of new people coming in

    Cons

    It takes time to adjust to new initiatives.

    Be the first to find this review helpful
Viewing 1 - 10 of 87 Reviews

Wheels Up Reviews FAQs

Wheels Up has an overall rating of 3.4 out of 5, based on over 113 reviews left anonymously by employees. 54% of employees would recommend working at Wheels Up to a friend and 62% have a positive outlook for the business. This rating has improved by 12% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Wheels Up employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wheels Up. This rating has improved by 7% over the last 12 months.

54% of Wheels Up employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wheels Up 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Wheels Up to be career development, benefits, senior leadership and the cons to be compensation, management, culture.

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Since 2013, Wheels Up has led the private aviation industry by offering customers the absolute best on every part of their journey. Founded...More

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