Whelan Security Reviews | Glassdoor

Whelan Security Reviews

Updated June 16, 2017
225 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Patrick A. Twardowski
95 Ratings

225 Employee Reviews

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Pros
  • Hours - flexible, plenty of overtime available (in 6 reviews)

  • They are genuinely good people who want to help and do the right thing (in 6 reviews)

Cons
  • Low pay, high maintenance, no advancement (in 14 reviews)

  • Complaints and grievances given to upper management are not addressed they just ignored (in 7 reviews)

More Pros and Cons

  1. Helpful (2)

    "Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Vernon Hills, IL
    Current Employee - Security Officer in Vernon Hills, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whelan Security full-time (Less than a year)

    Pros

    Senior management is easy to work with. Always willing to answer your questions. Starting pay is higher compared to the rest of the contract security industry. You can always find extra hours to work if you need them. Benefits are offered and start 90 days after employment (health, dental, vision, life insurance, etc. and benefits are affordable with them.

    Cons

    You may be stuck work long days, especially if they cant find anyone to fill in the shift, this however is fairly typical with contract security.


  2. "sorry this company has lost its values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Used and Abused in Nashville, TN
    Former Employee - Used and Abused in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whelan Security full-time (More than 5 years)

    Pros

    was a great company been there almost 5 years but the new direction the Nashville Tn office has taken i want no part of it you get back what you put into your employees

    Cons

    no chance to advance, lack of proper training

    Advice to Management

    get back to proper training show your employees you care about them i hate to leave but feel the way things are wasting my time

  3. "Whelan was a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT in Houston, TX
    Former Employee - EMT in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whelan Security (More than a year)

    Pros

    They took care of their Officers, if you took care of them.

    Cons

    upper management is a little hard to contact when you need uniforms.


  4. "Will intentionally overpay you then press charges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Phoenix, AZ
    Former Employee - Security Officer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whelan Security full-time (Less than a year)

    Pros

    Benefits - cellular discounts, vehicle discounts, insurance

    Pay - fair

    Hours - flexible, plenty of overtime available

    Locations - variety, desirable

    Cons

    Minimal training. Will ask you to perform additional duties beyond your training. Will ask you to train new hires without incentive. Will overpay you intentionally and attempt to press felony charges against you.

    Advice to Management

    Train your employees properly. Fulfill your commitment to your employees. Pay employees adequately and fairly. Have integrity.


  5. "Good for entry-level, terrible for professionals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Milwaukee, WI
    Former Employee - Shift Supervisor in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whelan Security full-time (More than 3 years)

    Pros

    Great team at my site and flexible hours. Site supervisor was always willing to work with his subordinates on hours.

    Cons

    Low pay, high maintenance, no advancement. New site supervisor was a good person, but a terrible leader. Expected team to do tasks he was unwilling to do himself. Low morale at site.

    Advice to Management

    Consistent communication among the sites would be an improvement, but consistent communication doesn't mean micro-management. I've been a supervisor while in the service and trusting your employees is the first step in a healthy professional relationship especially when trust is listed among your core values.


  6. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Nashville, TN
    Current Employee - Shift Supervisor in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whelan Security full-time (Less than a year)

    Pros

    Flexible scheduling to fit your needs. Great opportunities for advancement. Family oriented and owned company.

    Cons

    Pay is on the lower end to comparable companies in the area. Benefits packages are as expected for this line of work, terrible.

    Advice to Management

    Get out more and have true one on one conversations with your lower level employees to see what you can do to improve their life. You could really get some good insight from doing this to find out what is going on in your company and how it can be improved.


  7. "Whelan Security, Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baton Rouge, LA
    Former Employee - Anonymous Employee in Baton Rouge, LA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Whelan Security full-time (More than 3 years)

    Pros

    If you want to work overtime its there. flexible schedule. Good benifits, you can even get discounts on your cell phone bill depending on the carrier and dicounts on new Nissan vehicles.

    Cons

    Male employees are more likely to get promoted. Hiring process is way to long. Uniforms are cheaply made and they cost a small fortune for such poor quality.

  8. "Decent job that pays alright, decent enough home.work balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in San Francisco, CA
    Current Employee - Security Officer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whelan Security full-time (More than a year)

    Pros

    Pay is good, plenty of snacks at the site I am at, good support from supervisor, friendly people

    Cons

    At the site I am at, very little room for growth unless you apply to work elsewhere, hard to get a hold of field supervisor at times

    Advice to Management

    Some team members are always looking for the next step in their security career and being stuck in one spot is not helping them grew and improve. Overall not a bad company to work for.


  9. "Would have gotten five stars but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Hyattsville, MD
    Former Employee - Security Officer in Hyattsville, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Whelan Security full-time (More than a year)

    Pros

    At first, I loved this company. The schedule was perfect. The pay was decent. They were very understanding. And helpful. The benefits were good and the distance to get to a site perfect.

    Cons

    -overlooked for positions. -Does not properly investigate situations with employee;client. -Does not come to sites to check on employees.

    Advice to Management

    Listen to your employee before the client sometimes. The client is not always right. And they was not in my case. Be honest also. Be compassionate. And be understanding. You may be able to keep decent employees longer.


  10. Helpful (1)

    "Depends on the site you work at.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Whelan Security full-time (More than 5 years)

    Pros

    They do offer the opportunity to call in and request overtime shifts at other sites. I personally didn't do this but had heard of others.

    Cons

    Well, I'd say the main issue is their business model. They preach about how much they value and care about their employees, but it really doesn't show. The whole place is just one huge revolving door. They don't really put effort into hiring the right people to further their reputation or service. It's more like "oh, damn we just landed another contract, time to mass hire a bunch of crazies".

    Advice to Management

    I don't know, it's always funny when nobody on hourly is getting holiday pay (for certain holidays), then you call in to the office and no one's there.


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