Whitbread Reviews | Glassdoor

Whitbread Reviews

Updated September 3, 2017
29 reviews

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Current Employees

4.0
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Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
8 Ratings

29 Employee Reviews

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Pros
  • The small team within which I worked was close-knit, supportive and hard-working - many of whom have become friends for life (in 5 reviews)

  • Overall a great company to work for (in 7 reviews)

Cons
  • No consideration for work/life balance (in 9 reviews)

  • You're a number no matter how many times they say "we care about our people" Lack of communication from head office (in 10 reviews)

More Pros and Cons

  1. "Good company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in London, England (UK)
    Current Employee - QA Engineer in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Whitbread full-time (Less than a year)

    Pros

    * Company gives you permanent position from day 1 you join.
    * Advanced technology
    * Believe and invest in their people
    * Good in house coffees
    * Somewhat good support from management
    * Work life balance

    Cons

    * Politics
    * Some of the colleagues are poor in experience and expertise.
    * Company can not get rid of not so efficient people due to their policy of making people permanent from day 1.


  2. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time

    Pros

    Supportive company when it comes to career progression/ development! Engaging company to work for, recognised for hard work & achievements!

    Cons

    Support centre facilities could be more in line with modern ways of working - facilities and office space quite dated which is a shame when the company invests so much money into the operations side of the business.

  3. "Working at Whitbread"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Dunstable, England (UK)
    Current Employee - Business Analyst in Dunstable, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (Less than a year)

    Pros

    Great People, Great Company crappy location. Free Coffee, to keep the buzz going all day long

    Cons

    Downsides are a lot of Process which makes it difficult to get things done sometimes.


  4. Helpful (1)

    "Well established organisation but a little disjointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Dunstable, England (UK)
    Current Employee - Information Technology in Dunstable, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Whitbread full-time

    Pros

    Some excellent people here. Good benefits package and perks. Great investment in people - personal development, social events and environment.

    Cons

    Huge disconnect between departments. Not always clear what objectives or priorities are. In fact everything is top priority. Project delivery time scales tend to be lead by tbe stakeholders desire rather than a realistic technical analysis. From a senior management point of view, whoever shouts loudest tends to get their way. There can be a lack of trust, to the point where everything is over-governed so you cant actually do the job you are paid to do, or at least its much slower than it should be.

    Advice to Management

    Sort out priorities and be clear with direction. Trust your teams to do the jobs you pay them for.


  5. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Dunstable, England (UK)
    Current Employee - Financial Analyst in Dunstable, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than a year)

    Pros

    good culture and developing programs are very well structured and open

    Cons

    Sometime lack of communication amongst departments


  6. Helpful (1)

    "Great brands but at risk of losing it's personality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dunstable, England (UK)
    Current Employee - Anonymous Employee in Dunstable, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time (More than 10 years)

    Pros

    Great brands to be proud of. Great people who are dedicated and committed to the brands. An organisation that will be there for the long haul.

    Cons

    In the current challenging environment, there is a big restructure and drive towards cost efficiency, they need to make sure that they do not throw the baby out with the bathwater. Very poor systems but we hear that investment is on its way. There is no fun at work at the moment, hopefully that will recover in the next couple of months.

    Advice to Management

    Think about the internal customer even though we only ever talk about the external customer


  7. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Maidstone, England (UK)
    Current Employee - Assistant Manager in Maidstone, England (UK)
    Positive Outlook

    I have been working at Whitbread full-time (More than 3 years)

    Pros

    Rights reliability, benefits, pension, bonus

    Cons

    Wages low , same old role .

    Advice to Management

    Engage with teams in the stores

  8. Helpful (1)

    "marketing manager"

    StarStarStarStarStar
    Current Employee - Marketing in Dunstable, England (UK)
    Current Employee - Marketing in Dunstable, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic, innovative teams. Really passionate teams and flexible working. Good bonus scheme and free coffee. Good career development. Overall a great company to work for

    Cons

    Really have enjoyed working at Whitbread. Overall a good company to work for. There is office politics but I think you can get that everywhere.


  9. "Its a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Darlington, North East England, England (UK)
    Current Employee - Store Manager in Darlington, North East England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits that you get, progression to a certain level

    Cons

    Career progression when you want to change course

    Advice to Management

    Need to look at home grown talent rather than external all the time


  10. "team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whitbread part-time (More than 8 years)

    Pros

    flexible working hours, reasonable salary

    Cons

    unsociable working hours (weekends, nights, bank holidays and christmas


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