White House Black Market Reviews
Updated May 30, 2023
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Top Review Highlights by Sentiment
- "Flexible hours and the most amazing personal service I have ever experience with an employer." (in 34 reviews)
- "The managers make you feel that you are completely incompetent and have no idea what you are doing in the store." (in 48 reviews)
- "Yes you can earn bonus but you really have to work your butt off to be able to get it." (in 46 reviews)
Ratings by Demographics
This rating reflects the overall rating of White House Black Market and is not affected by filters.
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- Current Employee★★★★★
Assistant store manager
May 15, 2023 - Assistant Manager in Milwaukee, WIRecommendCEO ApprovalBusiness OutlookPros
Good pay and company culture
Cons
Long hours and weekend schedules
- Former Employee, more than 1 year★★★★★
Pros
Good perks for discounts and nice bonus commission structure at the time
Cons
Base rate for a lead was grossly underpaid, and there high expectations to drop everything for the store when understaffed.
- Former Employee★★★★★
Pros
Fun Job especially if you like fashion and clothes and helping people.
Cons
Working weekends, holidays and evenings but typical retail hours.
- Current Employee★★★★★
Thought this job would be the one
Mar 27, 2023 - Assistant MerchantRecommendCEO ApprovalBusiness OutlookPros
I am learning a lot partially with my meetings with design.
Cons
Unfortunately, there is no consistency between brands or even within the brand. First, I noticed I was not given the same privileges as others with the same title. Though I have more experience, I was paid less. Found out that your ability to work from home is dependent on manager. My manager typically works from home but expects all other team members to be present especially if they are not in the office. I tend to do more than other associates within the company who have the same title. More is asked of me because of my experience but I am not compensated for it.
Continue reading - Current Employee, more than 1 year★★★★★
Love the culture
May 3, 2023 - Sales Associate in The Woodlands, TXRecommendCEO ApprovalBusiness OutlookPros
Great flexibility with hours in addition employee discount
Cons
No commission and low hourly pay
- Former Employee, more than 1 year★★★★★
Great if you want to revamp your wardrobe
Apr 2, 2023 - Sales Associate in Lansdale, PARecommendCEO ApprovalBusiness OutlookPros
If you aren’t skilled at cultivating big spenders, then you can’t expect to make a career at WHBM. But the employee discounts can be very generous. So if you want a new wardrobe, then getting a sales position here is the way to go.
Cons
The salary is not enough to live on. And the sales commission is often taken away when customers return items later.
Continue reading - Former Employee★★★★★
whbm bring up your pay
May 9, 2023 - Sales Associate in Paramus, NJRecommendCEO ApprovalBusiness OutlookPros
pros: people culture discounts laidback
Cons
pay, effort level, expectations too high, dress code too harsh
- Former Employee, more than 3 years★★★★★
Great Company to Advance In
Mar 19, 2023 - Boutique Manager in Boston, MARecommendCEO ApprovalBusiness OutlookPros
* amazing commission structure * upbeat staff and environment * ability to impact lives through "making women feel beautiful" * great middle management
Cons
* moderate turnover * lack of support from upper management * low base pay / lack of opportunities for those not in sales (back room/stocking)
- Former Employee★★★★★
As a part time gig, I really enjoyed it
Mar 24, 2023 - Retail Sales AssociateRecommendCEO ApprovalBusiness OutlookPros
Great product to sell Supported my managers
Cons
Hard to keep enough sizes on the floor to be able to show customers Raises were laughable The bonus/commission system could use some work
- Former Employee, more than 5 years★★★★★
Lacked strong management across company
Apr 4, 2023 - Assistant Manager in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
Easy/fun tasks Abilify to interact with people all day
Cons
Poor leadership led to low retention rates and the inability to have fully staffed teams.
Continue reading
White House Black Market Reviews FAQs
White House Black Market has an overall rating of 3.7 out of 5, based on over 1,330 reviews left anonymously by employees. 55% of employees would recommend working at White House Black Market to a friend and 45% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
55% of White House Black Market employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated White House Black Market 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at White House Black Market to be work life balance, workplace, coworkers and the cons to be senior leadership, career development, benefits.
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