White House Black Market Reviews | Glassdoor

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White House Black Market Reviews

Updated February 18, 2018
807 reviews

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
White House Black Market Brand President Donna M. Colaco
Donna M. Colaco
300 Ratings

807 Employee Reviews

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Pros
Cons
  • Really they don't care about work life balance or the people that work for the company (in 27 reviews)

  • Corporate doesn't hire within for upper management or corporate positions (in 49 reviews)

More Pros and Cons

  1. "Would Recommend"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at White House Black Market part-time

    Pros

    -Nice, friendly co-workers
    -Learn about retail, customer service, styling, and branding
    -Employee discount

    Cons

    -Expected to work Saturdays and some holidays - just comes with the territory

    Advice to Management

    None


  2. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Stylist in Cypress, TX
    Former Employee - Sales Associate - Stylist in Cypress, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at White House Black Market part-time (More than a year)

    Pros

    Good pay depending on your background/education
    5 hour shifts (could be con)
    Opportunity to move up in store (not company)
    Very sweet co workers
    Fast training

    Cons

    Not stable
    Short breaks
    5 hour shifts
    Hours depend on sales even if there’s no business which there typically isn’t
    Minimal discount
    Strict management
    Random spurts of drama
    Favoritism
    Cheating with sales
    Not diverse
    Unqualified asst. managers

    Advice to Management

    Treat your employees like distant family.

  3. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at White House Black Market part-time

    Pros

    The team is super friendly, and hardworking. They really are passionate about their job!

    Cons

    Sometimes there's a lack of communication that causes issues.

    Advice to Management

    Keep it up! You guys are doing a great job, but make sure you keep an open channel of communication between all employees.


  4. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at White House Black Market part-time

    Pros

    Making customer feel great about White House Black Market product.

    Cons

    For part-time sales associates; work hours are seasonal. Next to nothing on off-peek time.


  5. Helpful (1)

    "Unrealistic Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at White House Black Market full-time (More than a year)

    Pros

    Opportunity for growth, great discount, customers can be fun

    Cons

    Your best is NEVER good enough, you can and will be let go whenever they feel like it even if you are the top performer in the store, catty atmosphere, commission structure is a joke

    Advice to Management

    Be reasonable, lose the commission system and make the entire store working towards the same goals.


  6. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at White House Black Market part-time

    Pros

    styling women, good quality of products.

    Cons

    working hard and long hours. no benefits.

    Advice to Management

    care more for their employees.


  7. "Great experience overalll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Scottsdale, AZ
    Former Employee - Sales Associate in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at White House Black Market part-time (More than a year)

    Pros

    Loved working at the location in Scottsdale

    Cons

    Management was difficult, didn't go over scheduling issues.

    Advice to Management

    Be more communicative

  8. Helpful (1)

    "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Visual Merchandiser in Happy Valley, OR
    Current Employee - Visual Merchandiser in Happy Valley, OR

    I have been working at White House Black Market part-time (More than a year)

    Pros

    Work independently, friendly staff, freedom to alter visual direction when necessary

    Cons

    Would sometimes get pulled away from visual to help customers if floor was busy


  9. "Horrible Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Rosemont, IL
    Former Employee - Sales Floor Associate in Rosemont, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at White House Black Market part-time

    Pros

    Nothing was good about this store

    Cons

    Management was horrible no communication at all. Very pushy and forced you to put clothes in fitting rooms so we can meet our goal. If you did not reach your goal your hours got cut or you would only have a few hours.

    Advice to Management

    Better communication. Give everyone the same amount of hours. Stop being rude and hogging up the hours and not being fair


  10. Helpful (1)

    "False advertisement not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at White House Black Market full-time (Less than a year)

    Pros

    gym to workout, showers to use

    Cons

    Working with a skeleton crew. To much work not enough credit. Small raises is any. No room for promotion. Management that is incompetent and cant use simple technology like an ipad or computer.

    Advice to Management

    Hire more people who know what they are doing.


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