White House Black Market Reviews | Glassdoor

White House Black Market Reviews

Updated October 17, 2017
768 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
White House Black Market Brand President Donna M. Colaco
Donna M. Colaco
288 Ratings

768 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Really they don't care about work life balance or the people that work for the company (in 25 reviews)

  • Corporate doesn't hire within for upper management or corporate positions (in 46 reviews)

More Pros and Cons

  1. "Great customers, great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Carmel, IN
    Former Employee - Sales Lead in Carmel, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at White House Black Market part-time (More than a year)

    Pros

    Training to style clients was hands-on and fun. Great customer base. Not only fashionable, but quality and smart clothing. Supportive team. Decent discount.

    Cons

    High price point on clothing, harder to purchase on part-time pay. Outdoor mall stores received more returns because of the ease of access to store.


  2. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at White House Black Market part-time

    Pros

    Good discount on clothing. Fun people to meet and work with

    Cons

    Bad hours and management. Forced to push sales on customers.

  3. "Not The Best Opportunity For Everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Atlanta, GA
    Former Employee - Retail Sales Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at White House Black Market part-time

    Pros

    Depends on who you work with and under

    Cons

    Hours were constantly being cut after the schedule was made
    Commission was not set up for any true success - It was tiered and tiered at $1000 per sales transaction in order to see even a 10% commission. Anything below that was $20 for a $500 or $800 sale, $6 for $299...I just think that was an absolute disgrace and it was never fully explained until after I quit my other job to take that one. Commission was mentioned many times during my interview as if it was going to be a breeze, and while I do know that sales were easy to make, the earning opportunity was set at unrealistic rates with low earning potential at that.

    Advice to Management

    Be honest about the true earning potential for the commission schedule.


  4. "Okay experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at White House Black Market part-time

    Pros

    Commission can be good
    Flexible schedule

    Cons

    Upper management expectations are unreasonable


  5. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White House Black Market full-time

    Pros

    Work life balance is amazing.

    Cons

    I would not change anything.


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at White House Black Market part-time

    Pros

    Friendly coworkers, very clean, organized

    Cons

    Not enough workers, need more styles


  7. "Retail job for the win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Saint Louis, MO
    Current Employee - Assistant Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you love clothes this is a great place to work...Great employee discount!

    Cons

    You are payed less per hour but, you have potential to earn lots in bonus

    Advice to Management

    Ask lots of questions cause your training will be short

  8. "Love the team but not much pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at White House Black Market part-time

    Pros

    Love working with a great team!

    Cons

    Don't get paid as much as other retail stores.


  9. "Fun place for part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at White House Black Market part-time

    Pros

    Wonderful and fun people to work with. Great customers, too. Love the clothes and the energetic atmosphere, both so much fun! Good discount.

    Cons

    Disorganized and low pay. Lack of support from higher up. Sometimes not enough people for the work needed.

    Advice to Management

    Communicate better with employees at every level and in general get more organized. Offer a more competitive and livable pay and routes to promotion.


  10. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at White House Black Market part-time (More than a year)

    Pros

    the employee discounts are great
    they have an open channel for grievances
    have a great business model
    the have a personal touch of customer service
    they provide good training for new employees

    Cons

    they need to create more full time positions
    staff returns is high

    Advice to Management

    stay loyal to the employees that are there all the time. they tend to give more hours to seasonal employees. this demoralizes the other employees and seek 2nd jobs


Showing 768 of 769 reviews
Reset Filters