White House Black Market Reviews | Glassdoor

White House Black Market Reviews

Updated May 15, 2017
693 reviews

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Full-time Part-time

693 Employee Reviews

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Pros
Cons
  • Not that I wanted special treatment just respect and work life balance (in 22 reviews)

  • No benefits available to sales associates (in 43 reviews)

More Pros and Cons

  1. "Upper management doesn't know how to talk to people. They treat you like you're disposable!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Wolcott, CT
    Former Employee - Store Manager in Wolcott, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at White House Black Market (More than 5 years)

    Pros

    They had a great bonus program but it has since changed for new managers. The customers were great meet a lot of really nice women working there.

    Cons

    No personal life!! They want you to live for the job. Not a good place for working moms. Not that I wanted special treatment just respect and work life balance.


  2. Helpful (2)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Scottsdale, AZ
    Former Employee - Store Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at White House Black Market full-time (More than a year)

    Pros

    My team was amazing! They were always looking beautiful & were professional.

    Cons

    Upper Management talked down to everyone & destroyed morale. Used the words "rip her apart".

    Advice to Management

    You took away employee perks, stopped cleaning the stores & you can see the product going downhill with the company, it's hard to watch. You were once in the field, remember that!


  3. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Williamsburg, VA
    Former Employee - Assistant Store Manager in Williamsburg, VA

    I worked at White House Black Market (More than a year)

    Pros

    great place to work, good product, great people

    Cons

    low pay, low employee discount


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  5. Helpful (3)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at White House Black Market part-time

    Pros

    Potential commission and great employee discount

    Cons

    Management created a very hostile and uncomfortable work place, consistently talked down to employees, and were known to haze and harass their associates when they did not complete a task up to their expectations. Corporate would turn a blind eye when any associate reported misconduct in the store.


  6. "If you like retail it's great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Grove City, PA
    Current Employee - Sales Associate/Cashier in Grove City, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome managers and great atmosphere

    Cons

    Outlet mall was the main downfall to this job


  7. "stock"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Brooklyn, NY
    Former Employee - Stock Associate in Brooklyn, NY

    I worked at White House Black Market (Less than a year)

    Pros

    The job keeps you busy and the people are nice but there are some days where things just seem to get mundane.

    Cons

    Depends on your personality if you get into any uncomfortable situations.


  8. "Personal Stylist - Associate"

    Star Star Star Star Star
    Current Employee - Personal Stylist - Associate in Walnut Creek, CA
    Current Employee - Personal Stylist - Associate in Walnut Creek, CA

    I have been working at White House Black Market part-time (Less than a year)

    Pros

    Great customer experience… enjoy making them feel incredibly good…! It’s a natural uplifting experience. I get the same feeling working with other stylist’s, being competitive in our sales goals.

    Cons

    Having one Personal Stylist - Associate that is not a team player. Will spoil things a bit. You need to have everyone on board, to have an over-all good experience.

    Advice to Management

    No advice to management… they are aware.


  9. Helpful (2)

    "Great Company/ Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at White House Black Market part-time (Less than a year)

    Pros

    I absolutely loved my co workers and the customers there. It's also a beautiful store.

    Cons

    -You can't make bonuses if you aren't a stylist. Or make your goal. Or make numbers.
    -Management only care about making there goals. Not teaching you.
    -Hard to move up within the company
    -Very little pay

    Advice to Management

    Stop it with the cattiness and give everyone an fair opportunity. Regardless of their experience. And stop playing favoritism, what are we 5 years old?


  10. "Good Training Good Learning Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lone Tree, CO
    Current Employee - Anonymous Employee in Lone Tree, CO
    Positive Outlook
    Approves of CEO

    I have been working at White House Black Market part-time (More than a year)

    Pros

    The clothes are very appealing and well-designed, and work with almost all areas of the wardrobe. Great employee discount with periodic deeper discounts. A very relevant and customer focused training program teach stylists how to work with customers to benefit everyone, especially the customer, and teaches management how to work with stylists. Creative freedom is encouraged. The team building and employee development is far more effective than any other retail company I have seen.

    Cons

    Retail pay is not ideal anywhere. The bonus structure here is generous only on larger sales. It is a very structured environment and a tight ship, which can be difficult to get used to, but is better for everyone in the long run.

    Advice to Management

    Keep up the good work. Focus on managing different types of people.


  11. "Love WHBM!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White House Black Market part-time (Less than a year)

    Pros

    Great flexible hours and employees are so friendly!

    Cons

    Compensation could be way better


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