White Lodging Reviews | Glassdoor

White Lodging Reviews

Updated January 16, 2018
435 reviews

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3.1
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White Lodging President and CEO Ken Barrett
Ken Barrett
88 Ratings

435 Employee Reviews

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Pros
Cons
  • Work-life balance is almost non-existent (in 54 reviews)

  • There is absolutely no work-life balance (in 16 reviews)

More Pros and Cons

  1. "Front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Austin, TX
    Current Employee - Front Desk Agent in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Lodging full-time (More than a year)

    Pros

    nice working environment, friendly personel

    Cons

    Not very organized regarding the training plan


  2. Helpful (2)

    "Who is to blame?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Skilled
    Current Employee - Skilled
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at White Lodging full-time (More than 5 years)

    Pros

    Great health insurance and pto. Friendly co-workers.

    Cons

    Depends on who owns the hotel, at this location the owner is RLJ- WLS just manages it so funding and budget allowance could be under the owner's control. According to my observation, money for repairs and improvements has to be approved by the owner and that could take months or even years to happen.
    Raises are small and capped to a certain amount. Managers and hourly employees are overworked and some managers do not hold lazy employees accountable. There are plenty of lazy employees and pass the buck employees at this location to deal with so the hard working ones will have to pick up the slack.

    Advice to Management

    Reward hard working employees and hold lazy ones accountable. Capping wages is not a good way to save money. Hard workers will not cap their performance due to more work they work even harder. Put a cap on the lazy ones.

  3. "Guest Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at White Lodging part-time

    Pros

    The company morale is very high.

    Cons

    It is very hard to move up from bottom line positions.


  4. Helpful (1)

    "Entry level managers/ Potential hospitality professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at White Lodging full-time (More than 3 years)

    Pros

    Depends on the general manager and or property. The benefits are very nice is the only forsure answer I can give.

    Cons

    They fast hire to get people in positions which then ruins the drive of young professionals that have done the "required work time" in a position. No matter how much of an impact you have made in a position it depends on your GM or RVP for your promotion which if they selfishly hold you even though you have been platinum...while others around you are promoted with less experience just to "fill" spots. I can't guarantee any of you young hospitality professional that this is the company to go too. It will directly impact your development and satisfaction in the company.

    Advice to Management

    Don't fast hire. Promote those who deserve it. RVPS need closer eyes on their GMs. Those that have ambition,experience, and loyalty are leaving the company due to this.


  5. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cluster Sales MAnager
    Current Employee - Cluster Sales MAnager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at White Lodging full-time (More than a year)

    Pros

    Room for improvement, caring management

    Cons

    Low starting salary, hard to raise

    Advice to Management

    Start salaries based on experience, not position


  6. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at White Lodging full-time

    Pros

    Great workplace, room for growth, excellent coworkers

    Cons

    work weekends, requests ignored at times


  7. Helpful (1)

    "Night Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Austin, TX
    Current Employee - Night Auditor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Lodging part-time (Less than a year)

    Pros

    Working at by myself at night makes me more motivated to find ways to help make the company more successful, in the ever changing world of hospitality. Sometimes going back to the basics helps to make a great impression.

    Cons

    Sometimes training is hard to schedule for when new ideas or guidelines change.

    Advice to Management

    Keep an open mind when listening to your employees, a great idea can be blocked without communication.

  8. Helpful (4)

    "Senior Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Manager
    Current Employee - Senior Sales Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at White Lodging full-time (More than a year)

    Pros

    The company pushes you and if you are succeeding within WLS, you know that you are good at your job.

    Cons

    You are just another person. The company does not care about you personally. The goals and bonuses are not easy to make. There are many gatekeepers to actually get paid a bonus. There are a ton of reports.

    Advice to Management

    Care about your property level employees.


  9. Helpful (5)

    "It’s not what you know, it’s who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Palm Coast, FL
    Former Employee - Assistant General Manager in Palm Coast, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at White Lodging full-time (More than 3 years)

    Pros

    Got to learn a lot, since they do not full staff operations... good for experience.

    Cons

    Long hours (12-14hr days), no taskforce sent after they fired GM, they treasure their interns and internship program- promote them over actual qualified and experienced managers. Poor management structure to properly lead hotels. GMs never want to hold other managers accountable. Old and dated system with daily and monthly checklists you are required to fill out - but no one ever does until right before WL Corp shows up. It’s dated!!

    Advice to Management

    - hold people accountable
    - be honest to corporate, it shouldn’t be a deep cleaning scramble every time QA or Corp comes
    - be kind and empathetic
    - perception is everything


  10. "They're not at the top for nothing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at White Lodging full-time

    Pros

    Fantastic managers and employees
    Lots of training and opportunity for advancement

    Cons

    Long hours for both hourly and salaried employees
    Overly structured


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