White Lodging Reviews | Glassdoor

White Lodging Reviews

Updated February 15, 2019
531 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
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White Lodging President and CEO Ken Barrett
Ken Barrett
151 Ratings

Employee Reviews

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Pros
  • "Lots of new hotels and opportunity for growth" (in 17 reviews)

  • "There is so much room for growth as well" (in 14 reviews)

Cons
  • "Not much work/life balance (like all hospitality jobs)" (in 66 reviews)

  • "There is absolutely no work-life balance" (in 19 reviews)

More Pros and Cons

  1. "Excellent Opportunity for learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sous Chef
    Current Employee - Sous Chef
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Lodging full-time (More than a year)

    Pros

    Great Hotels, if you apply yourself - you can advance as far as you want

    Cons

    Need to review entry level manager pay

    Advice to Management

    Keep focusing on growth, and competitive pay

    White Lodging Response

    Dec 24, 2018 – VP Talent & Organizational Capabilities

    Thank you for taking the time to leave feedback about White Lodging. We are thrilled that you have had a great work experience with us! We value our associates and encourage growth and development... More


  2. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Sous Chef in Milwaukee, WI
    Current Employee - Executive Sous Chef in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Lodging full-time (More than a year)

    Pros

    Overall culture and atmosphere are awesome!

    Cons

    The hours can be long as with any F&B management position.

  3. "Nice Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in Indianapolis, IN
    Current Employee - Human Resources Coordinator in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Lodging part-time (Less than a year)

    Pros

    Lots of potential for upward growth or moving around in the company.

    Cons

    Technology is a bit dated.

    White Lodging Response

    Jan 29, 2019 – Director of Associate Engagement

    Thank you for taking the time to leave your feedback about White Lodging! We value our associates and encourage growth and development, and are so happy that you are experiencing those things. In... More


  4. "Hands down, the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Lodging full-time (More than 3 years)

    Pros

    If you want to work for a reputable, growing, results driven company this is the one for you. Working for this company makes you feel like you are part of a large family! Everyone at the corporate office that I’ve ever encountered whether it be in person, over the phone or via email genuinely cares about the success of the properties and associates. The best of the best work for this company. I’ve always felt appreciated and am extremely grateful for the opportunity to be a leader for this company.

    Cons

    Not one negative thing to say

    White Lodging Response

    Jan 29, 2019 – Director of Associate Engagement

    Thank you for taking the time to leave your feedback about White Lodging. We are thrilled that you have had a great work experience with us! We value our associates and strive to be the best... More


  5. "White Lodging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager
    Current Employee - Front Desk Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at White Lodging full-time

    Pros

    Growth - Especially In Austin!
    Beautiful Work Environments
    Young Work force

    Cons

    Can't really speak about it.

    White Lodging Response

    Feb 12, 2019 – Director of Associate Engagement

    Thank you for your feedback about your employment with our company. We are happy to hear you are finding things you enjoy! It is very important for us to receive honest comments from our associates... More


  6. "Amazing company with lots of options for Upward mobility."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Louisville, KY
    Former Employee - Sales Manager in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at White Lodging (More than 3 years)

    Pros

    I started working for White Lodging during undergrad as a front desk agent and was able to do a thorough sales internship as a part of my college curriculum. Upon graduation, the company offered me a position in another state. I took that job and was able to further grow my experience and knowledge of the industry. In 2 years, I was promoted 3 times. Great company with amazing opportunity for upward mobility for people who are driven.

    Cons

    Overall has a high turnover rate for Upper Management (Regional VP’s) so the ability to connect with upper management at Corporate was difficult because every few months the company would rearrange the RVP markets/districts.

    White Lodging Response

    Jan 28, 2019 – Director of Engagement

    Thank you for taking the time to leave feedback about White Lodging! We value our associates and encourage growth and development, and are so happy that you experienced those things. We appreciate... More


  7. "Marriott/ White Lodging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Busboy/Cashier/Food Prep in Fairfax, VA
    Former Employee - Server/Busboy/Cashier/Food Prep in Fairfax, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at White Lodging part-time (More than 3 years)

    Pros

    Great sense of belonging
    Enjoyable work environment

    Cons

    Long hours
    Not a great work/life balance

    White Lodging Response

    Jan 28, 2019 – Director of Engagement

    Thank you for taking the time to leave feedback about White Lodging! We are thrilled that you have experienced an enjoyable environment and sense of belonging. We strive to create a positive... More

  8. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at White Lodging full-time

    Pros

    The staff co workers

    Cons

    management is in and out

    White Lodging Response

    Jan 22, 2019 – Director of Engagement

    Thank you for taking the time to give us your feedback. We take every associate’s comments and look for ways to improve and become the best hospitality employer. It is great to hear that you have... More


  9. "Front Desk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at White Lodging part-time

    Pros

    Well organized company, positive attitudes all around

    Cons

    I had a positive experience overall

    White Lodging Response

    Jan 22, 2019 – Director of Engagement

    Thank you for taking the time to leave feedback about White Lodging. We truly value our associates and are happy to hear that you are having such a positive experience. Thank you again for sharing!


  10. Helpful (13)

    "Highly Unethical and Volatile Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at White Lodging full-time (More than 5 years)

    Pros

    White Lodging is transforming its brand to more upscale Marriott/Starwood/Hyatt/Hilton brands. Plenty of opportunities and company truly tries to promote internally whenever possible.

    Cons

    White Lodging’s new buzzword has been engagement, which essential creates a culture of giving in to every whim of your team but leaves managers in the dark. Recently White Lodging tied bonuses to your property’s Gallup survey results. The survey is meant to be anonymous, but if you want your bonus you obviously will give 5s across the board and will do whatever it takes to get your associates to give 5s. Their 2018 Gallup award is completely invalid as it is based off years of “coaching” employees on how to take the survey. White Lodging even sends out monthly conversation starters and troubleshooting tools on how to increase these scores. This leads to managers taking multiple surveys which makes the entire process a waste of time. White Lodging’s culture is one of always having to share how amazing everything is and spreading a false sense of happiness and fulfilment when in reality everyone is miserable and overworked. If you want to be promoted within the company, you are essentially forced to post weekly/monthly on your PERSONAL LinkedIn page how fabulous life at White Lodging is. After constantly being "reminded" via email by my direct manager to post or repost something to LinkedIn, I politely reached out to corporate HR for clarification on if this was a requirement, only for them to turn around and contact my direct manager about the inquiry. I was met with borderline retaliation ever since. Turnover is White Lodging’s greatest problem. They take too long to address unethical behavior and leave positions empty or take forever to fill a position to make budgets and save money. It is virtually impossible to enjoy time away from the office or use vacation. Company culture does not respect operations manager’s work life balance by encouraging after hour calls, emails, etc. to get the job done. No one is every properly trained because the turnover is so constant. All of that coupled with below average industry pay makes this company one to avoid.

    Advice to Management

    Properties are overwhelmed with new initiatives and do not have the time or tools to implement them. Too much time is wasted on nonsense instead of taking care of guests. Social media or it didn’t happen?

    White Lodging Response

    Jan 22, 2019 – Director of Engagement

    Thank you for sharing your honest feedback. We take our associate’s comments very seriously, and we are very concerned about the details of your review. Please contact us at... More