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White Stuff Reviews

Updated December 13, 2017
91 reviews

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3.0
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White Stuff CEO Jeremy Seigal
Jeremy Seigal
37 Ratings

91 Employee Reviews

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Pros
  • Had the opportunity to go to head office for 3 weeks on work experience (in 9 reviews)

  • 50% Staff Discount starts from your first day of employment (in 9 reviews)

Cons
  • Head office a bit out of touch with store workings (in 11 reviews)

  • No flexibility with work/life balance when you are part time staff (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Values Driven Company with a Big Heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at White Stuff full-time (More than 3 years)

    Pros

    A great culture of employee wellbeing and giving back to the community
    Opportunities to innovate
    Beautiful, quirky head office

    Cons

    Limited room for promotion/career progression in some areas

    Advice to Management

    Keep up the great culture - it's truly special


  2. "Different from the rest proud to be part of the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Stuff full-time (More than 3 years)

    Pros

    Opportunities fun friendly, great vision and above all like a family

    Cons

    We sometimes don't plan properly which has consequences. Investment is imperative to become more slick

    Advice to Management

    Listen everyone play's there part

  3. "Experience as Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at White Stuff part-time

    Pros

    Every shop was uniquely decorated with references to the local community. It provides a friendly environment to work in and also partake in local charity events. The company in general is very aware of employee's welfare.

    Cons

    Products are aimed at very specific customers and consequently, there can be a dismissive approach towards a different demographic.

    Advice to Management

    The reward system for meeting certain targets is effective but it was also a negative influence and caused resentment, especially when online order returns were included.


  4. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Head in London, England (UK)
    Current Employee - Department Head in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at White Stuff full-time (More than a year)

    Pros

    I have worked at many other retailers and, by far, White Stuff has been my favourite. If you are considering working at White Stuff I can definitely recommend it.

    Cons

    Not any that I can think of.


  5. Helpful (5)

    "Frustrating and disappointing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at White Stuff (More than 5 years)

    Pros

    - Once had a culture other companies can only dream about - everyone was behind the brand and behind the vision.

    - Still has some fantastic people - have made friends for life.

    - Would like to think it still has potential if they can sort the Senior Leadership team out and get the product right.

    Cons

    - Brand doesn’t know what it is anymore - this needs to be resolved ASAP
    - Directors do not get along or make good commercial decisions. They do not listen to their teams.
    - Too reactive - no real point in planning ahead as plans change every 5 minutes - creating unnecessary work and preventing the business pushing forward new initiatives.
    - No bonus paid in 3 years - even when profit was good.
    - Ways of working have become really inefficient
    - Combination of factors has lead to low morale and high staff churn.


  6. "Customer Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Host in Windsor, South East England, England (UK)
    Former Employee - Customer Host in Windsor, South East England, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at White Stuff part-time (Less than a year)

    Pros

    The clothes are lovely, the customers are usually nice to deal with and shops are in nice wealthy towns

    Cons

    Bullying is ignored. I gave me in notice and manager trying to cheat me out of half my salary by pretending I did much fewer hours than I did for my last two months. Also, by employment law they are meant to pay me holiday leave for hours worked. But they gave a contract of 4 hours/week rather than the 12-16 hours I regularly worked, and based annual leave on the contract rather than actual.

    Advice to Management

    Stop cheating your staff.


  7. Helpful (2)

    "Awful and incompetent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leicester, England (UK)
    Former Employee - Anonymous Employee in Leicester, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at White Stuff full-time

    Pros

    They pay you and that's about it.

    Cons

    Their management team are appalling and totally unprofessional. No idea how to run a contact centre, zero training given and if your face doesn't fit they'll push you til you go.

    Advice to Management

    Resign and let other, caring and competent people do the job instead.

  8. Helpful (1)

    "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at White Stuff full-time

    Pros

    White Stuff pay very well, and they provide many incentives, including regular bonuses and opportunities to win prizes. They are generous with their uniform allowance, and treat their staff very well compared to most other companies in retail. Good opportunities for progression.

    Cons

    No real cons to share.

    Advice to Management

    Keep up the good work, and keep on listening to employees.


  9. "White Stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at White Stuff part-time

    Pros

    Good discount, free uniform, nice staff.

    Cons

    Customer order targets were difficult/unrealistic at times.


  10. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Farnborough, Hampshire, South East England, England (UK)
    Current Employee - Store Manager in Farnborough, Hampshire, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People orientated, customer focused, home from home! Lots of room to grow, love the atmosphere and a really fun place to work

    Cons

    Not much to say here - would be nice to see HO in stores a bit more. Xxxxxxxxxxxx xxxxxx xxxxx

    Advice to Management

    Come with an open mind - it's a different place to work - but heaps of fun


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