WhiteHat Security Reviews | Glassdoor

WhiteHat Security Reviews

Updated August 15, 2017
111 reviews

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3.2
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Craig Hinkley
32 Ratings

111 Employee Reviews

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Pros
  • Good work/life balance you can be accommodated to work anywhere anytime as long as you are a good employee who delivers (in 6 reviews)

  • Benefits are standard, but an open/unlimited PTO policy (in 8 reviews)

Cons
  • As with all fast growing companies, growing pains are the nature of the beast (in 5 reviews)

  • Exec management is about empire building, politics is overwhelming for such a small company (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Belfast, Northern Ireland (UK)
    Current Employee - Software Developer in Belfast, Northern Ireland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    Plenty of opportunity for growth and lots of exposure to different technologies.
    Everyone is allowed to contribute to any repository. Lots of really intelligent developers that are always willing to help.
    Completely mac based company, everything hosted on GitHub in an open-source kind of fashion.
    Jira used for project management.
    Working from him isn't an issue.

    Technolgies:

    Golang
    ReactJS
    Vagrant
    Docker
    Ansible

    Cons

    Sometimes pull requests can be held up due to waiting on input from management etc. This is not usually too bad.


  2. "Huge improvements, awesome place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Product Marketing in Santa Clara, CA
    Current Employee - Head of Product Marketing in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time (More than a year)

    Pros

    - salary and 100% paid benefits (great selection of health, dental, unlimited pto)
    - products are needed in the industry
    - there are cracking a huge opportunity with devsecops
    - team is experienced and has both startup and large company experience

    Cons

    Can't think of any yet! But right now I would say they seem hesitant to take some risks in the market. But that's changing quickly.

    Advice to Management

    Stay on the growth pattern! Take more risks. Lets get even more customers.

  3. "Helping secure the web"

    StarStarStarStarStar
    Current Employee - Regional Sales Director
    Current Employee - Regional Sales Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time (More than 3 years)

    Pros

    WhiteHat's approach to helping companies secure their assets at the application layer is arguably the most effective method the market has to offer. Representing such a well-respected company, with an AST platform worthy of the highest honor, has and continues to be a pleasure.

    The high-energy atmosphere this company embodies is contagious. This is largely attributable to the Company's CEO, Craig Hinkley, and key hires that have been made across the enterprise. Not only would I recommend one work at WhiteHat, but I also strongly suggest any Company looking to improve its security posture at the application layer to give us a look. You will look back on your decision and ask yourself what took you so long!

    Cons

    After joining WhiteHat, it became clear that it was at an inflection point. Fortunately, senior leadership met this growth head-on by doubling down, reinvesting in the business and addressing those internal processes that had been putting a drag on the business.

    In my experience, this has not always been the case, but when it comes to this company and its future outlook, I am bullish for additional improvements to be made in those areas where they are required.

    Advice to Management

    Keep doing what you are doing. Continue soliciting feedback from the Field, embracing creativity and working towards removing barriers to sell.


  4. Helpful (2)

    "Get your foot in the door, then get out as soon as possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WhiteHat Security full-time (More than 5 years)

    Pros

    - Entry level positions in a field that can be hard to break into

    - "Unlimited" PTO

    - Good benefits; although they have steadily grown worse since ~2014

    - Great folks in some departments

    Cons

    - Laughable Salary. 1/3 of what can be made elsewhere after only a year's work "in the trenches". After five years, you can still expect to be making only 60-70% of what you could make in another position doing less work.

    - Completely Sales-focused Project Management. Sales will consistently promise the impossible, and Project Management expects underpaid, overworked employees to deliver half-finished broken features in unrealistic timeframes.

    - Clueless Project Management and Sales. Consistently fail to understand the product and it's features and limitations. Repeatedly ask for estimates on features that cannot be supported in any capacity by current technology. Devote all time and resources to new features that are only half-implemented because of unreasonable deadlines, with absolutely zero consideration for current and future technical debt.

    - Incompetent senior managers. The Peter Principal is in full effect here. Big players in some departments are there by solely seniority or knowing the right people, with no relevant knowledge or skills. Management skills are nonexistent.

    - Outdated, slow, inefficient, and often outright broken tooling. TRC employees without development backgrounds are expected to hack together "temporary" features that should have been present from the beginning until "the next version" is ready. "The next version," by the way, has been scrapped, rewritten, postponed, redesigned, and rewritten again close to a dozen times since 2012, with no actual improvements ever being delivered. Project Management and Sales' continual focus on the next deal prevents any of this from ever being improved, because all development efforts are focused on half-baked new features that must be supported by TRC after the minimum proof of concept is done.

    - Here, "Minimum Viable Product" and "Proof of Concept" mean "It's done, ship it and move on to the next feature." More technical debt than can be surmounted without a major development focus, but after several years of watching the pile grow with no end in sight, it doesn't seem like it will ever happen.

    - Good TRC employees are worked until they either leave for greener pastures or just outright give up. Expectations are constantly raised with no increase in pay. Good employees are unappreciated and overworked. "Unlimited PTO" is a farce for hard-working employees due to impossible deadlines, while mediocre management is able to take full advantage.

    - Mediocrity abounds. And handful of employees are truly gifted, and, being smart, they leave after a few years at most. Expect high turnover of top performers and no turnover of barely adequate management.

    Advice to Management

    Stop pouring all time, energy and resources into Sales and new features; actually acknowledge the giant pile of technical debt being supported by overworked members of the TRC, and then actually do something about it.

    Take care of your top-performing employees, and offer them competitive salaries.
    That means competitive to the rest of the marketplace, not to other underpaid employees, by the way. There's a reason you've had a massive outpouring of top performers over the past two years.

    Reduce bloat in the middle management of TRC. Promote (internally!) people who actually want to be promoted and actually demonstrate competence (protip: if you're having trouble finding both of these qualities in one candidate, maybe having four layers of management in TRC alone is not the way to go).

    Get rid of existing Project Management and hire new PM's from within the TRC and Development. It's kind important for a Project Manager to understand the project that they're managing, and right now they don't. Promote individuals from within the company who actually understand the product.


  5. Helpful (5)

    "The slow spiral of decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WhiteHat Security full-time (More than 3 years)

    Pros

    WhiteHat has a great open work environment. Benefits are standard, but an open/unlimited PTO policy. Salaries are average to slightly low.

    Cons

    There's been horrible attrition from the top to the bottom. What has replaced the leadership team who left has not been good. The company is constantly stumbling as it struggles to survive. Meanwhile workloads increase as losses due to both attrition and layoffs are not replaced. Stress is up and job satisfaction on a steep decline.

    Advice to Management

    The old adage "if you don't have anything nice to say, don't say anything at all" would apply here.


  6. "Balance, balance, balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WhiteHat Security full-time (Less than a year)

    Pros

    -flex hours make a huge difference to those like who have a horrendous commute

    Cons

    - commute (but, that is where the flexible work hours comes into play!


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time (Less than a year)

    Pros

    Management really is trying to do best by it's employees, free breakfast every couple weeks and a flexible working environment.

    Cons

    The office itself can be better... the cubicles are too high, halts collaboration and keeps everyone truly interacting. Other companies in the silicon valley have a very fresh look - we can do better in that aspect.

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WhiteHat Security full-time

    Pros

    You can feel the energy in this place. Management has made some much needed changes and it's showing. Fresh faces are bringing fresh ideas and fresh energy. WhiteHat is going places - get on the ride!

    Cons

    I don't have any cons to report yet, BUT I'd always like to make more, so I guess, for now that's my only downside.

    Advice to Management

    Keep bringing in new, fresh talent. It keeps the company energetic and we don't become stale.


  9. Helpful (6)

    "Sad to see such a decline; in a great market and was a great team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WhiteHat Security full-time (More than 3 years)

    Pros

    Smart people; deep history and legacy in security. great company at one time, the best army of hackers known.

    Cons

    The Board at fault, revolving door of VPs is highly disruptive. CEO needs to be reviewed - no trust, just fear.

    Advice to Management

    Face reality, really listen to feedback on Glassdoor (not recent feel-good campaign) and address in an genuine way.


  10. Helpful (5)

    "It does not improve with fake reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I have been working at WhiteHat Security full-time

    Pros

    Still a leader in APPDEV

    Cons

    Current CEO has surrounded himself with "YES" men only and all X Tibco.

    Advice to Management

    Get back to your security roots. Dont just bring in those that will do CEO bidding


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