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Whitepages Software Engineer Reviews

Updated Aug 25, 2021

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Found 24 of over 154 reviews
4.0
75% Recommend to a Friend
100% Approve of CEO

Found 24 of over 154 reviews

4.0
75%
Recommend to a Friend
100%
Approve of CEO
Whitepages CEO Leigh McMillan (no image)
Leigh McMillan
2 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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  1. 5.0
    Current Employee, more than 5 years

    Exciting place to work

    Aug 8, 2019 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Whitepages has about 30 employees, which means it is small enough that everyone knows what is going on. The culture set by management is great - employees are given authority, tools and responsibly to get things done. There is little or no "politics". The whole company emphases openness (regular all hands where financial & business results are shared) & collaboration (people work together to solve problems, often across different disciplines). There is plenty of opportunity to learn about new stuff. The overall feel is a bit like a startup (despite being 20+ years old), but just the good parts of a startup: freedom, responsibility, attitude, openness, clever people, work hard and get rewarded. The physical space is great and reflects the culture: open plan, sit/stand desks, no offices (even for the CEO) so everyone is accessible. But at the same time, it is a work environment, there is not too much noise. In one of the best locations in downtown Seattle with easy access to transit & lots of food trucks and restaurants.

    Cons

    Whitepages has a good strategic vision and is not constantly changing direction (unlike some other "startup"-like companies), but sometimes these get interrupted to react to something that is happening in the marketplace. Benefits are very good, but can be communicated poorly (e.g. the "unlimited vacation" which is not truly unlimited).

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    1 person found this review helpful
  2. 5.0
    Current Employee

    Tremendous growth company with products people don't even know about and more visitors to the core website than ESPN

    Jan 29, 2015 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart people with interesting products and a big big big growth plan. You code on day 1 and your impact is LARGE. They pay really well and are getting better about removing people who don't perform before they reap havoc. Unlimited vacation (well, that is a misnomer bc you can't really take more than 4 weeks without business impact), training budget (who has those anymore), a willingness to switch to new cool products (Scala) when the rest of the world is still moving to Ruby. options that I think may actually mean something vs some of my other startups, company trips to Vegas, Whistler, and Bend, a kegerator and a well stocked whisky wall, lunch with the CEO every other week and happy hour every other Friday. Too many things.

    Cons

    sometimes we have to do work twice or three times because the directions initially are not complete from the product team so the features change and the product slips. It's improving on one team with the arrival of the EVP of Product though and I'm betting we get this humming soon.

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  4. 5.0
    Current Employee, less than 1 year

    Great company, Great culture and Great people

    Nov 28, 2016 - Software Engineer II in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work as a software engineer in Whitepages. When I just joined the company, I was given a lot of responsibilities to own multiple systems and work across teams. Now I work in three teams and enjoy coming to work everyday. I pick up my own task, talk to my teammates to design it and work to completion. I can just walk to anyone's desk and ask a question. I have to say that I have learned a tons of stuff in the last few months. Whitepages gives me the comfort of a large company while giving the start-up experience working with 25 engineers to run a website which has 65 million unique visitors a month. One best thing which I love about this company is the awesome culture and the cool people with whom I work. You really need to be here to experience it :) Another perk is that you can talk to your CEO whenever you want and he is very transparent about the things thats going on in the company . I have conversed with Rob couple of times and found him to be a great person with the passion for business and a positive attitude.

    Cons

    Innovation is the key for any business. I kind of think we have to improve more in innovating new products. It still lacks the brand value among engineers and in business. It is much needed to attract more talent into the company.

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  5. 5.0
    Current Intern, less than 1 year

    An Interns opinon

    Nov 18, 2015 - Software Engineering Intern in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This past summer I joined Whitepages as a front end engineering intern, and by the end of the summer I was a fully functioning member of one of the Full Stack teams. I started the summer with no knowledge of the web frameworks and architectures that were currently being used. My mentor however, did a really good job of finding relevant projects that I could work on while learning the frameworks. I felt like while I was learning I was still making an impact on my team from day one. Once I was up to speed I began taking on projects like any other full-time team member. I can honestly say at Whitepages I was surrounded by people who were willing to help me improve, and I feel that I made an impact from day one. I enjoyed interning at Whitepages and I have decided to return as a full time employee.

    Cons

    One downside from this summer was performance reviews. I felt there could have been better communication regarding how I was performing throughout the internship. It was unclear if they thought I was doing well or I could improve until the last week of my internship.

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  6. 4.0
    Current Employee, more than 1 year

    Wonderful co-workers and a great place to learn

    Nov 16, 2016 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've worked here for two years as a full-stack engineer. I began as an intern in 2014 and converted to full-time after my graduation in 2015. Throughout the entire time, I've learned so much about how to approach problems and create maintainable, scalable solutions. There is very little ego in the engineering departments, which means I don't have any problems approaching other teams about issues that I need help with.

    Cons

    I always feel a little self-consious about working at a company that has data for almost every adult in North America. It's a huge privacy concern. However, knowing that we try our best to take down information for people who request it sets my mind at ease. Recently, our CEO has changed from Alex Algard to Rob Elevelt. Rob is an excellent public speaker, but lacks the engineering background that Alex had. As a result, all-hands meetings have become much more focused on what the Whitepages Pro (B2B) portion of the company is doing, which isn't as interesting to me.

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    4 people found this review helpful
  7. 4.0
    Current Employee, less than 1 year

    Whitepages

    Apr 14, 2020 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been working in Whitepages Full-time for a little less than 6 months. Transparent leadership, management is aware of their goals and upcoming roadmaps and planning ahead with the market changes. Great opportunity to work with a diverse team and a smart group of people. Good work-life balance and opportunities to grow your career. Since its a small company, it gives you the opportunity to contribute and have ownership of your work. Employee benefits are pretty good and management takes good care of the employees.

    Cons

    Although Whitepages offers great benefits and employer HSA contributions, Whitepages does not do 401k matching. Being part of small companies you have to wear multiple hats which can be challenging at times to fulfill different responsiblities. Managing the workload is the biggest challenge.

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    Whitepages Response

    Director, Human Resources

    Thank you for sharing your feedback and insight as a software engineer and the makeup of the teams. We appreciate you hard work and dedication to getting the job done.

  8. 2.0
    Former Employee, more than 3 years

    Short-term gig

    Aug 14, 2019 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Summarized: Exposure to technology and people. It's a smaller team, so there's a lot of exposure to the different types of technologies. Issues are handled quickly by the people on-call. Lots of interaction with both your teammates, and people in other groups.

    Cons

    Summarized: Short-term gig. The learning curve levels off fairly quickly after a year. Not much of a code review since PMs are breathing down your neck, so no wonder there's a good handle on fixing production issues fast.

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    5 people found this review helpful

    Whitepages Response

    CEO

    Me (Leigh, CEO) and the folks heading up Product appreciate your input and frankly, concur with some of the points you've expressed. Now that we are past the disruption associated with the spin-off of Ekata, we've been focused on a) bringing in senior engineering leadership, including a new VP of Engineering that we are very excited about, b) establishing a better partnership with Product and c) empowering engineers to drive solutions and timelines. We are tackling big projects - both near and long term including adopting AI, automating A/B testing and innovating on our data assets, giving engineers significant opportunities for ownership and career growth. Regarding communications, while we can absolutely still improve, I am endeavoring to be more in tune with questions, concerns and interests across the team and adjusting our company communications to try and address them, starting with engagement across the company in the long-term, post-spin off plan. Thanks again for the input.

  9. 3.0
    Former Employee, more than 1 year

    not for the long haul

    Aug 9, 2019 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to know everything, and able to handle production issues really quickly. Have exposure to all the technologies the company uses. Cool and interesting people. Compensation is good for a company this size. The company makes good profits.

    Cons

    Career is stagnant after a while, little room for growth Constantly rewriting the same services, solving the same issues over and over. Culture is secretive, decisions made behind doors and not communicated well No clear vision for business growth No matter how good or important you are, you can get laid off out of the blue, sometimes on the morning right after you are back from vocation. Decent place to start, not long term Almost 100% turnover in engineering within 4 months definitely says something...

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    3 people found this review helpful

    Whitepages Response

    CEO

    I (Leigh McMillan, CEO) fully respect your opinions and welcome your feedback. I do, however, disagree with some assertions made here and appreciate the opportunity to again walk through the points expressed. A) Career Growth. There are many opportunities to grow your career at Whitepages – and take on new projects and learn new technologies. We engage with all employees to understand their individual career objectives and proactively find opportunities to advance those objectives, enable folks to take on additional responsibilities, and move up. B) Investing for the Long-Term. This review started with the title, “Not for Long Haul.” Preparation for the long haul is precisely why, in addition to tackling new innovations, we upgrade existing systems to take advantage of new and better technology and languages. The engineering team identifies and prioritizes these engineering excellence projects – with a goal of more stability, fewer pain points and laying the foundation for future products and business growth. C) Business Vision and How Its Communicated. The vision for business growth, which includes improving our data asset to serve needs of consumers and small businesses, and our progress towards it, is discussed in the twice monthly all-hands meetings, many smaller team meetings and in quarterly reviews where we talk openly about the good and the bad. Can we continue to improve communications and engagement here? Absolutely, always and with input from everyone member of the team. But as indicated in many other Glassdoor reviews, we have had some success here. D) Personnel Decisions. These decisions are always difficult. Just as employees have a responsibility to find the best fit for themselves, company leadership has a responsibility to field the best team possible – meaning the right fit and skills needed to execute on the opportunity at hand. I believe that we (myself and the leadership team) were forthcoming and transparent about why the personnel decision you reference was made and I answered all questions that came my way. Whitepages, the B2C side of the business, was recently spun off from the B2B side of the business, now known as Ekata. With the spin-off, it was our responsibility to assess staffing and align needs with the new charter and technology. The impacted a member of the team was notified upon return from vacation and provided with a separation package to assist them through a transition to their next role, which they’ve landed. In my career, I’ve been on both sides of personnel conversations and have found that while difficult at the time, personnel changes, whether company or employee initiated, most often lead to a better fit and opportunity for the employee involved – and that is true in this case. As your career advances, you’ll certainly be making these tough decisions as well. At the end of the day, we have a healthy growing business with exciting opportunities and a compelling strategy. I also believe we have an open, diverse, transparent and collaborative culture and many opportunities to grow team members careers, whether here or in their next endeavor. The leadership team here is fully, absolutely committed to this. While I am sorry Whitepages wasn’t everything you personally wanted or agreed with, I believe strongly in the team and growth opportunities here. I truly hope you’ve found a better fit and exciting opportunity in your new role.

  10. 5.0
    Current Employee

    An excellent "just right" size company for a new grad to make an impact and learn

    Apr 19, 2011 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The engineering core at WP is dedicated and sets up a great environment in which things get done. The CEO and CTO are very accessible to talk to on a daily basis, and truly value Engineering excellence. Great office and great benefits.

    Cons

    As a front-end developer, the advertising tactics requested by the product owners distract too much from the great services put forth, e.g. pop-under ads, unclearly marked partner links, etc. Technical debt remaining after each sprint is not scheduled into the scope of feature work, causing headaches and old software versions (Rails 2.1.0 being the primary example)

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  11. 2.0
    Current Employee

    Very flexible, plenty of perks, regretful work

    Apr 5, 2012 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of free lunches Decent Benefits Some very hard working fun engineers Flexible time scheduling The best things about whitepages are the things that have the least to do with being a software engineer.

    Cons

    management driven projects poor management aged ( old ) website infrastructure EXTREMELY difficult release process test suite that is non-deterministic and flaky at best Overall the experience of working at whitepages is on of attrition or denial. Any moves to truly shift from old school management driven work to forward thinking innovation are snuffed by an exceedingly long cycle for making such cultural changes. The rails stack is aging and unbearable to work with. Most of the MVP developer / engineers have left the company to start / work at start ups.

    2 people found this review helpful
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Whitepages Reviews FAQs

Software Engineer professionals working at Whitepages have rated their employer with 4 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of Whitepages employees being 4.3 out of 5 stars. Search open Software Engineer Jobs at Whitepages now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Whitepages.

Software Engineer professionals rate their compensation and benefits at Whitepages with 4.4 out of 5 stars based on 24 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Software Engineer salaries and benefits at Whitepages.

75% of Software Engineer employees at Whitepages would recommend their employer to a friend. This rating has increased by 30% in the past 12 months. Software Engineer professionals have also rated Whitepages with a 4.4 rating for work-life-balance, -1 rating for diversity and inclusion, 4.4 rating for culture and values and 3.9 rating for career opportunities.

Seattle is the top rated Whitepages location by Software Engineer employees.

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