Whitlock Reviews | Glassdoor

Whitlock Reviews

Updated August 8, 2017
9 reviews

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Doug Hall
3 Ratings

9 Employee Reviews

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  1. "Poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSC in Flower Mound, TX
    Former Employee - RSC in Flower Mound, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whitlock full-time (More than a year)

    Pros

    Some of the most amazing coworkers. Good benefits.... it stops there

    Cons

    No growth, micromanagement, management doesn't stand behind their words,

    Advice to Management

    Let the employees know you have their backs. Stand by your words. Really encourage growth( not just say it, but do it)


  2. "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whitlock full-time

    Pros

    Local team of people were knowledgeable and worked hard to please clients. Most of the team had several years of experience and a solid understanding of the industry.

    Cons

    In order to be successful Whitlock must be able to provide good service to clients in multiple locations. Some regional offices struggle with keeping people and turnover was extremely high. Lack of consistency in locations made it extremely difficult to provide clients with a solid experience.

    Advice to Management

    Address the problems at the regional level. Pay people well to ensure top talent and employee longevity. Take and interest in your employees and if you believe there are issues communicate on a consistent basis with the steps you are taking to address the problems.

  3. Helpful (3)

    "AV Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Fremont, CA
    Former Employee - Senior Systems Engineer in Fremont, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Whitlock full-time (Less than a year)

    Pros

    Nationally-deployed AV systems integrator, with its sights focused on doing business with large-scale, Fortune 500 companies. If you like working in an environment where you will be interacting with the "big boy" firms, you will have that opportunity at Whitlock.

    Cons

    The company entered the highly competitive Silicon Valley market with too light a footprint, and years after its local competition had established themselves. Too few human resources, too little in the way physical resources to meet the requirements of highly-demanding accounts they targeted (the biggest firms in the tech sector). Especially when compared to other, longer-established (in the territory) integrators, who had been cultivating business relationships with those same clients for years, and who had built physical and human infrastructures long before Whitlock entered the local market.

    Advice to Management

    There's an old saying; Go big or go home. Yes, it's expensive to start up a branch in the Bay Area, and pouring capital into this region is likely to mean a number of years of losing money until the market bears fruit. But sometimes, that's what it takes to be successful. Ask Amazon about that.


  4. Helpful (12)

    "Disconnected Executive Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Flower Mound, TX
    Current Employee - Manager in Flower Mound, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Whitlock (More than 8 years)

    Pros

    Privately owned company
    Financially stable
    Acceptable benefits

    Cons

    Upper management focused on growing and blind to personnel concerns
    Middle management has little power to help improve personnel concerns
    Cliquish culture
    Little to no advancement - no promoting from within
    Whitlock wants you to dedicate your life and give all to the company

    Advice to Management

    You know that good people are bailing out constantly. At least act like you care and try to do something about it. Promote from within, give people a reason to stay.


  5. Helpful (14)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Whitlock full-time (More than 3 years)

    Pros

    The People. Whitlock has the best employees. They are hard working , caring and professional.

    Cons

    Whitlock will drain your soul. The company over works every employee. Technicians, System Designers, CAD Designers, Middle Management and Project Managers are stretched as thin as possible. Output demands are constantly increasing and the employee base is shrinking. Couple that with the antiquated software environment and you have a recipe for disaster. The "Whitlock Family" is dysfunctional and abusive.

    Advice to Management

    Focus. Unify your efforts to achieve results. Stop delaying progress in search of a silver bullet. It doesn't exist. Stop berating your employees when the company doesn't meet a financial objective. You can't possibly blame the hard working individuals for the lack of success when your operating a multi million dollar company in excel and disparate financial systems. Excel is not a tool for success.


  6. Helpful (7)

    "Terrible Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Whitlock full-time (More than 3 years)

    Pros

    Great group of people performing good work in a hostile work environment.

    Cons

    Extremely high turnover due to poor work culture and management. HR Department head is totally focused on C level managers and his own advancement and views those actually performing the work as numbers that can easily be replaced. Employees work long hours and receive low pay without any sincere acknowledgment of their service.

    Advice to Management

    Really Listen to employees, rather than managers who are really out for themselves and focused on telling you what you want to hear, rather than what you need to hear. If you really want to be "number 1," than create a culture that truly values employees. Employees are NOT happy, and there has never been a company with unhappy employees that has reached number 1 status.


  7. Helpful (5)

    "So much potential, if they would just listen....(A dream job that turned into a daily nightmare)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Approves of CEO

    I worked at Whitlock full-time

    Pros

    If you love TECHNICAL, these guys play with the BIG BOY TOYS!! They are at the top of the food chain when it comes to high end / high profile projects. They do a great job of selling a POSITIVE CULTURE...
    This was the most technical team i have ever worked with.

    Cons

    The transition from a Big/Small Company to a Small/Big Company has created several internal issues. Not everyone agrees that some of these things are issues. Local management has main focus outside of local branch and doesn't have a good finger on the PULSE of the branch. Current technical leadership leaves a lot to be desired and is the main cause of several outstanding employees to leave. Corporate management roles out policies and procedures without accountability to local branches for adherence . Pay is at the low side for the industry.

    Advice to Management

    Really listen to what your employees are saying. Live out the culture you are preaching.

  8. Helpful (5)

    "Whitlock does not value employees and upward mobility is not likely."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audiovisual Installation Technician in Durham, NC
    Current Employee - Audiovisual Installation Technician in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Whitlock full-time (More than 5 years)

    Pros

    Regular work, occasional cutting edge AV systems

    Cons

    Total lack of culture, the Whitlock bonus is "you're lucky you have a job", small raises if any, major favortism

    Advice to Management

    Value employees, pay competitive wages with incentives or bonus


  9. Helpful (4)

    "Stale, old school"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    Pros

    Company has partnerships with a wide variety of manufacturers, has a good portfolio of completed projects, and is well managed at the top. Very competent leaders in national and regional positions.

    Cons

    While executive management shines, they have a hard time finding competent branch managers. Communications within the organization or very poor. Local managers seem to have no leadership training.

    Advice to Management

    Good engineering skills don't automatically translate to good leadership skills.


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