Whole Foods Market Front End Supervisor Reviews | Glassdoor

Whole Foods Market Front End Supervisor Reviews

Updated May 7, 2017
25 reviews

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Front End Supervisor

3.0
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Whole Foods Market CEO John Mackey
John Mackey
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Employee Reviews

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Pros
Cons
  • Not very transparent with team members (in 492 reviews)

  • Some differences when it comes to work life balance (in 97 reviews)

More Pros and Cons

  1. "Was wonderful, until they cut positions, didn't promote within, and weren't transparent."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Salt Lake City, UT
    Former Employee - Front End Supervisor in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whole Foods Market full-time (More than 3 years)

    Pros

    Great benefits. 20-30% discount depending on health. competitive pay.

    Cons

    Management does't invest in you if you want to move up. Management has favorites and plays favorites. They tend to be cheap, today. They don't give you raises when you should get them. Treat employees like pawns.

    Advice to Management

    Read above.


  2. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Chicago, IL
    Former Employee - Front End Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    Everyone knows their roles and works as a team. I enjoyed going into work and working in general. Great environment and team members.

    Cons

    The only con about working at Whole Foods is having to learn to deal with every type of personality from the guests to your coworkers.

    Advice to Management

    Do more situational training that includes sensitivity training. Not everyone responds the way they should. Since different situations arise learning what to say or how to say it makes a big difference in the way the guests view the company.

  3. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Barrington, NJ
    Current Employee - Front End Supervisor in Barrington, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (More than 3 years)

    Pros

    Team Environment, benefits, paid time off

    Cons

    restructuring, retail-weekends holidays and nights are a must


  4. Helpful (2)

    "No Values at Whole Foods"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Lansing, MI
    Former Employee - Front End Supervisor in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    Good wage and benefit plan is good for full-timers. If you like money and benefits..good starter job. They all appear to be nice at first, then they will back stab you. But in the first appearance, very nice and open about anything.

    Cons

    Team Leadership is awful.They don't care about you. They talk about your back. They truly don't care about your advancement in the company. As the only gay man on my team, they talked down to me and made me feel like I was worthless. They don't care about their team member happiness, they only care about making money. They will degrade you and forcing you into overtime. It's child labor but with a organic twist.

    They preach their high standards but as a Front End Supervisor, they could care less about you. If a customer even complains, you give them a $10-$25 gift card. I once had to give a gift card to a customer because the music wasn't her taste..there goes $25. Yet, they didn't change the music. It's like they pay their customers to shop and do not have a backbone.

    Advice to Management

    Have a heart and actually care about your team members. Your customers are important but don't degrade your team members just to make a dollar.


  5. Helpful (1)

    "Really miss that 20% discount"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Tulsa, OK
    Former Employee - Front End Supervisor in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market full-time (More than a year)

    Pros

    Fun working environment, people are usually very easy going and friendly. Free samples! Also that 20% - 30% discount is awesome.

    Cons

    Hard to advance. Like all customer service jobs, some people just really suck sometimes. Hours vary largely week to week even as FT.

    Advice to Management

    Don't not advance people because they are to good at their current job. If people are unable to advance you lose good people.


  6. Helpful (1)

    "Poor Management, Outdated Equipment, and "Head-Scratching" Policies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Houston, TX
    Former Employee - Front End Supervisor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    -Most cashiers/associates work hard and help the store's reputation/growth
    -Decent employee discount, with the ability to increase it
    -Company promotes healthy living to its employees

    Cons

    -Zero accountability, from Supervisor level and up
    -Horribly outdated cash registers and operational polices, which create unnecessary work for Supervisors and mid-level management
    -"Thrown-into-the-deep-end" style of training, which becomes "learning in reverse," as in being told you made a mistake and corrected on the right way of doing something, but were never taught the right way originally
    -Supervisor level pay less than what I made at other retailers as a Supervisor

    Advice to Management

    -Develop a cohesive, laid out, training program
    -Pay your Supervisors better than a couple of bucks more than the cashiers per hour
    -Hold everyone to the same standard, and make everyone accountable for the workload in their respective area
    -Hire better people, not just who tells you what you want to hear


  7. "It all depends on the store.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Carmel, IN
    Former Employee - Front End Supervisor in Carmel, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company's values, the pay, and regular freebies and benefits. Plus, you get a store discount.

    Cons

    It all depends on the store. Just like any other company, not all management is the greatest. I worked with some really great leaders and some not so great ones as well. The only other cons is the forever changing schedule and working weekends.

    Advice to Management

    Listen to your employees!!!!

  8. Helpful (2)

    "I loved most of the years I worked here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Denver, CO
    Former Employee - Front End Supervisor in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, great customers, great food. Many ways to move up if you want.

    Cons

    after several years, your body begins to wear out.

    Advice to Management

    Listen,listen, listen. Stop treating mature team members like they don't matter anymore.


  9. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Wexford, PA
    Current Employee - Front End Supervisor in Wexford, PA
    Recommends
    Positive Outlook

    I have been working at Whole Foods Market (More than a year)

    Pros

    Great leadership, fun work environment

    Cons

    Fluctuating hours, it would be nice to have a set schedule


  10. "becoming corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Colorado Springs, CO
    Current Employee - Front End Supervisor in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (More than 5 years)

    Pros

    yearly wage reviews, great benefits, extensive training, fun co-workers, everyone likes to have a good time.

    Cons

    leadership is poor, used to be about the team members happiness, promotes ill-equiped people then terminates them, be prepared to relocate if you want to move up.

    Advice to Management

    less managment, more leadership