Whole Foods Market Reviews | Glassdoor

Whole Foods Market Reviews

Updated August 17, 2018
6,329 reviews

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3.5
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Whole Foods Market CEO John Mackey
John Mackey
819 Ratings

6,329 Employee Reviews

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Pros
  • "Team members are treated with respect at all times" (in 659 reviews)

  • "Great benefits for all new hires" (in 400 reviews)

Cons
  • "Team Members hourly rate is capped" (in 576 reviews)

  • "Work life balance can be tough with the hours of operation" (in 110 reviews)

More Pros and Cons

  1. "Fantastic Company to work for if you care about where your food comes from"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Upland, CA
    Current Employee - Team Member in Upland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market part-time (Less than a year)

    Pros

    Great core Values if you care about the environment and the future of food.

    Cons

    Have not found any.


  2. "Seafood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Whole Foods Market full-time (More than 5 years)

    Pros

    Great atmosphere, great teammates, happy customers

    Cons

    Focus shifted to processes and accountability over customer satisfaction

    Advice to Management

    Focus more on making your customers happy

  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Team Leader in Saint Louis, MO
    Current Employee - Assistant Team Leader in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (More than 3 years)

    Pros

    I began working for WFM out of desperation when my partner took a job in Chicago. I fell in love with my coworkers and the work environment.

    Cons

    Panel interviews (they take them very seriously), entitled customers depending on region, not a fan of Amazon's rearrangement of long-standing sales (Whole Body supplements/protein sales).


  4. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Dallas, TX
    Former Employee - Front End Supervisor in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    Co-workers were friendly and inclusive.

    Cons

    Retail schedule. Open on major holidays.


  5. "I loved working that job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whole Foods Market full-time

    Pros

    Great people, great food, learned a lot

    Cons

    The job isn't easy but it was fun


  6. "Accounting"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Whole Foods Market full-time (More than 10 years)

    Pros

    The environment is collaborative and team based

    Cons

    systems need additional updates or in some cases complete replacement


  7. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Clear instruction and training, 20% discount

    Cons

    Did not pay me a sufficient salary equal to my peers

  8. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Dallas, TX
    Former Employee - Cashier in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market (Less than a year)

    Pros

    Great Company to work at

    Cons

    Fast environment and really nice co workers


  9. "Part Time 20 reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End in Raleigh, NC
    Former Employee - Front End in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Whole Foods Market part-time (More than a year)

    Pros

    Great Team Members, really positive atmosphere, goofy unique people, PTO, benefits start once you are officially part time with a minimum of 20, holiday pay, yearly review for raises, and 20% employee discount.

    Cons

    TMEF, Team Member Emergency Fund is only granted if you have asked family and friends for money, taken out personal loans, maxed out credit cards, explored charities, and closed retirement accounts. Even then they seem to stall granting it. Workers Comp seems very hostile, company doctor and claims adjuster seem pro-company and not pro-health, I felt endangered. Management knows established need for more workers but seem to cut budgeted hours anyway.

    Advice to Management

    Continue the positive support of your employees in store but don't run them into the ground asking for excellence and having few PTO days for recovery. Offer more PTO so employees can recover from contagious sicknesses [and not infect your whole staff], and so they can recover physically from the common afflictions of retail work [stress fractures, plantar fasciitis, etc]. Include sickness coverage in your group accident insurance. Have a disclaimer or advise employees on the common medical dangers of retail work [colds from customers, plantar fasciitis, etc] and inform them of what they can do to help prevent these illnesses and injuries, explain how most of these injuries are not covered by workers comp and how they can plan ahead to take care of these injuries on their own should they occur [insurance, FMLA, local hospitals with charity care]. Also please please please stop working with Gallagher Bassett, after interacting with them I can honestly say I could never recommend or work for any company that associated with them. Also please encourage your work doctor to certify with the patient's health and recovery in mind. Store meetings are a nice idea but generally superfluous, maybe hold them less often, they are inconvenient and contain information that could have been a memo or email. The same for team meetings. Fostering team spirit is great but mostly you have secretly grumpy half asleep workers who are either there too early or too late or coming in on their day off. Also inventory should NOT be an overnight thing, as a health conscious company you should realize that interrupting their natural sleep pattern is unhealthy, which would explain all the callouts the night of inventory and the following day, people just feel ill during and after it. IF you do continue it, which you shouldn't, it should be policy to never schedule inventory people for the day following inventory, it will save you time and trouble and give you happier healthier employees. You should also rotate your inventory workers, I've heard a lot of resentment from team members who are constantly scheduled for inventory.


  10. "Good Company, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Boston, MA
    Former Employee - Cashier in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whole Foods Market part-time (Less than a year)

    Pros

    Discount
    Gain Sharing
    Rewards workers for good work ($7.50 gift cards)

    Cons

    Poor management, ruining company values
    Very precise training that can end up hindering processes
    Mandatory store meetings (even for part time employees)

    Advice to Management

    When someone is new and awaiting training, don't make them feel like a bother when they're only trying to do their job . If you're going to have precise training that requires the employee to watch several videos before they can get on the cash register (even with prior cashiering experience) don't continue to ask them if they know how to use the cash register. Also, maintain communication among all supervisors , it's annoying when one supervisor makes a decision and then I have to recommunicate and reexplain that decision to ten other supervisors.


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