Whole Foods Market Reviews | Glassdoor

Whole Foods Market Reviews

Updated December 7, 2017
662 reviews

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2.0
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Whole Foods Market CEO John Mackey
John Mackey
54 Ratings

662 Employee Reviews

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Pros
Cons
  • Most team members will not get a promotion to anything other than full time employment (in 538 reviews)

  • Some differences when it comes to work life balance (in 101 reviews)

More Pros and Cons

  1. "Artificial barriers to growth in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Grocery Team Leader in Chandler, AZ
    Former Employee - Associate Grocery Team Leader in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    The discount is nice and the culture is laid back.

    Cons

    Management throughout Arizona rewards individuals that fall in line rather than creatively attempt to make the stores run better.

    Advice to Management

    Remove the barriers to growth that exist for no reason.


  2. "Customer Service Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Customer Service Associate in Chicago, IL
    Current Employee - Customer Service Associate in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    I have been working at Whole Foods Market part-time

    Pros

    Working at wholefoods allow you a 20% employee discount on groceries. A part-time position give you the flexibility to do other task before your shift. Food is GOOD and HEALTHY.

    Cons

    ITS BEST NOT TO POST NEGITIVE THOUGHTS IF I DON'T HAVE ANYTHING GOOD TO SAY.

    Advice to Management

    Management is great never encountered a uncomfortable situation.

  3. "Customer Service is their main priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Management in San Francisco, CA
    Former Employee - Store Management in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Whole Foods Market full-time (More than 5 years)

    Pros

    Benefits are a strong selling point in becoming a team member.

    Cons

    They treat their customers better than their employees

    Advice to Management

    be kinder.


  4. Helpful (1)

    "Poor employees, No experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Miami, FL
    Former Employee - Team Member in Miami, FL
    Recommends
    Negative Outlook

    I worked at Whole Foods Market full-time (More than a year)

    Pros

    Working at Whole Foods is a great way to move into the customer service industry and move up positions over time.

    Cons

    Employees bullied me and store leaders didn't do anything about it. I got no experience in the bakery besides cleaning dishes and packaging products. Poor management due to not having a team leader.

    Advice to Management

    When an employee comes to you for help, help them. Give bakery members opportunities to grow and experience they need. Don't just make them do the hard little things every day.


  5. "Whole Foods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Whole Foods Market full-time

    Pros

    Team Members make it worth it

    Cons

    Compensation structure is a joke- does not pay well

    Advice to Management

    Pay people what they are worth


  6. "Wholefoods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The company works with your schedule for the most part

    Cons

    The managers are young and inexperienced.


  7. Helpful (2)

    "Benefits are a joke, certain leaders are clueless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Whole Foods Market full-time (Less than a year)

    Pros

    Opportunities to have a good bit of responsibility at a young age.
    Lots of opportunity for big wins (which is more so a product of how far behind this company is)

    Cons

    0 match on 401K. Literally tied for worst in class - how is that even possible?
    No holidays. I repeat, no holidays.
    Work from home day was taken away - don't let anyone lie to you about this.
    No promotions unless you've been there a year.
    Used to be an open, collaborative culture. Now a culture of secrecy (to a detriment), with leaders that feel pressure from Amazon
    Certain upper management is incredible disconnected from employee morale.
    Constant change of direction on projects because upper management doesn't have a strategic direction.
    Some departments have never even had a full-year strategic plan. How is that possible for a company that's been public since the early 90s?

    Advice to Management

    Put down the touchy-feely books and actually listen to what the employees want. If you see bad employee morale surveys, why would you take away the work from home day?
    Also, please address benefits. The pay is low, the holidays policy is laughable and the 401K 0% match is detrimental to the point of impacting people's future well-being in retirement.

  8. "Terrible management"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Team Member in Laguna Niguel, CA
    Former Employee - Team Member in Laguna Niguel, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    Some coworkers are fun, I guess

    Cons

    Hostile work environment for LGBT employees. Abysmal scheduling. This store especially is customer hell.


  9. Helpful (3)

    "Prepared Foods Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prepared Foods Team Member in Elmhurst, IL
    Former Employee - Prepared Foods Team Member in Elmhurst, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Whole Foods Market part-time (More than 3 years)

    Pros

    Potential for advancement, Free WiFi during Break, Healthy Food options, Paid Time Off PTO. Comfortable work uniforms. Better pay and work environment than Walmart, Marianos and Target.

    Cons

    Team Leaders are arrogant and push other workers around, favoritism towards white employees, Short Staffed.

    Advice to Management

    Please be transparent and inclusive with the email system. Stop talking behind employees back and help them out instead of lounging in the office gossiping. Help out in the Prep Foods department. Recognize and reward the employees that work hard for you. STOP MICROMANAGING. Maintain an open line of communication with all of your workers even though they are not supervisors.


  10. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Boston, MA
    Former Employee - Buyer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Whole Foods Market full-time (More than 5 years)

    Pros

    Company was pretty cool when it first started. Could move up fast.

    Cons

    Company went public and went profits over people

    Advice to Management

    Don't sell out so hard.


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