Whole Foods Market Reviews | Glassdoor

Whole Foods Market Reviews

Updated February 25, 2017
4,487 reviews

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4,487 Employee Reviews

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Pros
  • The lively feel amongst team members (in 510 reviews)

  • Great benefits for full time AND part time employees (in 301 reviews)

Cons
  • Attracts many unfriendly customer, sometimes information is not clear to team members(causing customers to get frustrated) (in 452 reviews)

  • Some of the team leaders lack experience (in 263 reviews)

More Pros and Cons

  1. "Customer Service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whole Foods Market full-time

    Pros

    Good benefits. good recognition. great co-workers

    Cons

    the hours are terrible.


  2. "The good, the bad, and the ugly!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Miami Beach, FL
    Former Employee - Anonymous Employee in North Miami Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whole Foods Market full-time (More than a year)

    Pros

    An excellent opportunity for younger people to have a good career. Good benefits, good starting pay.

    Cons

    Whole Foods has very little if any training for TM'S positions. Very poor communication between buyers and TM'S. Top heavy top management.

    Advice to Management

    I was 'seperated' from WFM because the crybaby I got in an argument with went to the STL and lied. I was never even given a chance to give my side of the argument. Our store was poorly managed with respect to inventory control and back stock. Big holes on shelves with back stock overhead??


  3. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (More than 8 years)

    Pros

    Most of the people here are great to work with, very layed back.
    The pay is great.
    Lots of advancement oppertunity.

    Cons

    Lots of delicious food about, its difficult not to spent your whole check on the amazing products.
    Frequent call outs.
    Inconsistent schdualing.

    Advice to Management

    Work with employees to create a better work life balance to allow employees to have a seconed job or go to school.


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  5. "Whole Foods Market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time

    Pros

    great benefits, fun work environment, supportive team

    Cons

    gets a bad rep, often short-staffed

    Advice to Management

    spend more money on hiring employees if you want to sell more product!


  6. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Team Member in Beverly Hills, CA
    Former Employee - Produce Team Member in Beverly Hills, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Whole Foods Market (Less than a year)

    Pros

    The co-workers were great to be be around despite the inconsistency in the company. Trying out the products was also great. Sometimes, you could make good money if you were willing to suffer.

    Cons

    Management was horrible. Company is always asking for more and have unrealistic expectations. They don't have any empathy despite the fact that a department can be understaffed. The turnover rate was incredible as new team members were shifting in and out.

    Advice to Management

    Listen to your employees. Hire people who can actually manage. Have empathy, sometimes the customers are NOT always right!


  7. Helpful (1)

    "Cares for its employees,community and the earth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service in Houston, TX
    Former Employee - Guest Service in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market full-time (More than 3 years)

    Pros

    Met a great diverse group of people and got to learn so much.Great perks and benefits. They see you for the work you put in not by how you look. I loved the liberty of being able to dye my hair different colors and being able to express my uniqueness through my style of clothes.

    Cons

    Their new system in scheduling is not as flexible as before. I felt they could of hired a few more people. There were months were we (employees were exhausted, guests kept complaining lines were long and we didn't have enough employees in our department to help)

    Advice to Management

    If there are many complaints from guests who are upset for not having enough staff to help them, please higher more employees. We as employees would be exhausted, many times our lunch breaks would be pushed back past a 5hour mark.


  8. Helpful (1)

    "prepared foods team memebr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prepared Foods Team Member
    Current Employee - Prepared Foods Team Member
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market (More than a year)

    Pros

    great people, decent pay, benefits for part timers is awesome, flexibility

    Cons

    some managers dont have any business training or education and it really hurts the company when they continue to climb into bigger roles. Company wastes money on the wrong areas.

    Advice to Management

    listen to ideas coming from lower level employees, get people who have business degrees to make decisions, not people with only grocery market experience


  9. "Smoke & Mirrors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty/Wine Team Member in Houston, TX
    Former Employee - Specialty/Wine Team Member in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Whole Foods Market full-time (Less than a year)

    Pros

    Good people at the entry level.

    Cons

    Everything they advocate about they don't actually do! Biggest surprise: they don't recycle! They put all these containers around but don't recycle once it's out of sight.
    They don't hold anyone accountable, LOTS of product waste and theft. It's all smoke an mirrors about what they want the public to believe.
    They want everyone to feel good, not actually do their job. So many under qualified people that it's frustrating to try to do your job. If you bring it up to Mgr or HR, you are literally "shunned"
     Managers want an easy life, so you are rewarded for not making waves.
    Interviews for promotion are given in peer groups, so basically a big popularity contest. If everyone likes you (meaning you don't hold them accountable) then they "vote" you in. Kinda like voting for Prom

    Advice to Management

    They don't hold anyone accountable, LOTS of product waste and theft. It's all smoke an mirrors about what they want the public to believe.
    They want everyone to feel good, not actually do their job. So many under qualified people that it's frustrating to try to do your job. If you bring it up to Mgr or HR, you are literally "shunned"
     Managers want an easy life, so you are rewarded for not making waves.
    Interviews for promotion are given in peer groups, so basically a big popularity contest. If everyone likes you (meaning you don't hold them accountable) then they "vote" you in. Kinda like voting for Prom


  10. "Front End Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Santa Monica, CA
    Former Employee - Front End Cashier in Santa Monica, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market (Less than a year)

    Pros

    Good paying job, very easy, very fun.

    Cons

    Cliques, management is unfair and don't help out.

    Advice to Management

    I can't really give advice to management because every store is different but the one I worked for was unfair. They would stay in the office all the time and wouldn't be kind or give great customer service. They even have yelp reviews about how rude they are


  11. "Swell place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Columbia, SC
    Current Employee - Team Member in Columbia, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whole Foods Market (Less than a year)

    Pros

    Fantastic work environment. Team Members really committed to excellent customer service. Food samples are the best.

    Cons

    Many people take advantage of the return policy.



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