Whole Foods Market Team Member Reviews | Glassdoor

Whole Foods Market Team Member Reviews

Updated March 28, 2017
927 reviews

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Team Member

3.4
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Whole Foods Market co-CEOs John Mackey and Walter Robb
John Mackey and Walter Robb
438 Ratings

Employee Reviews

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Pros
  • The lively feel amongst team members (in 519 reviews)

  • Great company to work for with great benefits (in 309 reviews)

Cons
  • Back in October they laid off half the team members to save on labor cost (in 458 reviews)

  • Depending on position, work life balance can be a challenge (in 87 reviews)

More Pros and Cons

  1. Helpful (1)

    "A Wonderful Company Trying to Get Their Spark Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Booth Team Member in Columbus, OH
    Current Employee - Booth Team Member in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whole Foods Market part-time (Less than a year)

    Pros

    I work in a store full of unique, wonderful people who care about their jobs, their teams, and their store. It's a really positive work environment that places a lot of trust and faith in their employees. My Team Leaders give a lot of room for growth and learning, and work to utilize team member's strengths.

    Cons

    Whole Foods is a great company with great values. We truly are a pioneering force in creating greater transparency and quality in food production/practices. However, it's clear the company is struggling to maintain profitability. We're consolidating/eliminating highly paid leadership positions (combining departments under one Team Lead, etc.) Our store is full of great people who can do more with less, but I feel our customer service isn't as amazing as it could be, as we're stretched a little thin.

    Advice to Management

    Continue to communicate and showcase our value--the 365 brand is amazing! We beat so many of our competitors on hard to find items/brands in terms of both price and availability. Keep leadership positions in tact so talented TMs stick around and move up. Keep giving excellent training and support to new TMs--which we can only do if we have well staffed departments.


  2. "Ok gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grocery Team Member in Columbus, OH
    Current Employee - Grocery Team Member in Columbus, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (Less than a year)

    Pros

    Easy job, nothing too complicated to learn.

    Cons

    Since they made cutbacks, a lot to do in too little time.

    Advice to Management

    None that I can think of.


  3. "Overall good company to work for"

    Star Star Star Star Star
    Former Employee - Team Member in Bellingham, MA
    Former Employee - Team Member in Bellingham, MA
    Recommends

    I worked at Whole Foods Market full-time (More than a year)

    Pros

    Treats employees well, good discount, fair opportunity for promotions

    Cons

    Not always transparent with what's going on, some team leaders cut corners


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  5. "Fun, friendly, caring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Team Member in Boston, MA
    Current Employee - Produce Team Member in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market part-time (More than a year)

    Pros

    I've been working at Whole Foods Market for the last two years as I completed my college degree. They are accommodating, caring, encouraging and the atmosphere at work is always fun and unique to their culture. They are a company that stands by their values in every sense, and wants the world to join their many missions to improve our food, environment, and worker relationships.

    Cons

    Depending on your leadership, it may be hard for you to move up the chain of command.


  6. "Great Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Team Member in Washington, DC
    Current Employee - Specialty Team Member in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market part-time (Less than a year)

    Pros

    Great environment
    Friendly coworkers
    Huge discount
    Health benefits
    401k
    Paid time off
    Friendly customers

    Cons

    Steep learning curve if you don't know much about wine or specialty cheese

    Advice to Management

    Management is great


  7. "Seasonal Specialty Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Team Member in Columbus, OH
    Current Employee - Specialty Team Member in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whole Foods Market part-time (More than a year)

    Pros

    20% discount, gainsharing, great team to work with, and you get to try lots of food. The company has great values - environmental stewardship, fair trade, sustainable farming, etc.

    Cons

    General retail cons - evening/weekend/holiday shifts, high maintenance customers, and there is often a lot of call offs or turnover so its difficult to maintain a well-staffed and trained team.

    Advice to Management

    Stop rewarding customers whenever they throw a tantrum. I witnessed a guy get his $50 fully eaten meal comped because "it was too cold".


  8. "WHOLE FOODS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Englewood, IL
    Current Employee - Team Member in Englewood, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time

    Pros

    Great company always moving forward and growing is an option

    Cons

    No cons about the workplace but maybe changing the attendance format and point system.

    Advice to Management

    Remain Friendly


  9. "Great Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prepared Foods Team Member in Boulder, CO
    Former Employee - Prepared Foods Team Member in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market part-time (More than a year)

    Pros

    The various positions around the store really give you an idea of what it means to work in all aspects of the industry. The teams are always friendly and really supportive, always ranked in the best companies to work for.

    Cons

    Evening shifts can be long especially during holiday and peak hours


  10. "On the fence"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prepared Foods Team Member in Albany, NY
    Current Employee - Prepared Foods Team Member in Albany, NY

    I have been working at Whole Foods Market full-time (More than 5 years)

    Pros

    Flexible hours, pay rate

    Cons

    Not a very organized company

    Advice to Management

    Communicate more, less passive attitude


  11. "Drink the KoolAid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bakery Team Member in Portland, OR
    Current Employee - Bakery Team Member in Portland, OR
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Benefits. They lead the industry, high pay offered for loyalty and it only grows over time. Discount can be combined with sale prices.

    Cons

    Labor budget and weird ordering system. Very difficult customers. All the retail woes. Be ready to disappoint demanding customers. Especially with customers who expect products to carry over Region to Region.

    Advice to Management

    Focus on values we're more than an organic grocery store