Whole Foods Market Team Member Reviews | Glassdoor

Whole Foods Market Team Member Reviews

Updated October 17, 2017
1,024 reviews

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Team Member

3.3
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Whole Foods Market CEO John Mackey
John Mackey
48 Ratings

Employee Reviews

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Pros
Cons
  • Not very transparent with team members (in 532 reviews)

  • Some differences when it comes to work life balance (in 101 reviews)

More Pros and Cons

  1. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prepared Foods Team Member
    Former Employee - Prepared Foods Team Member
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Whole Foods Market (More than a year)

    Pros

    Great Pay, great crew, nice employee discount

    Cons

    Whole Foods is a little too expensive, although now with amazon being its parent company I think they’ll have some deep changes oh man this con turned into a pro


  2. "Not only a job but also a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Team Member in Dayton, OH
    Former Employee - Specialty Team Member in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market full-time (More than a year)

    Pros

    The type of person that is drawn to this company is caring, loving and professional. The company helps employes thrive and learn new skills that are not only related to the employee direct task within their job description but to other skills to develop as a person. All employees are empowered and cared for.

    Cons

    Shifts can be long, working weekends and holidays.

  3. Helpful (2)

    "Great company for moving up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Chicago, IL
    Former Employee - Team Member in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whole Foods Market part-time (More than 3 years)

    Pros

    Starting pay is usually higher than average
    You can easily switch shifts with co-workers
    Offer benefits and PTO
    Multiple yearly opportunities for advancement
    Easy to adjust availability

    Cons

    Corporate run so rules and policies are unbendable
    Shoppers usually are rude and entitled
    Coworkers can be "higher than thou" depending on what department they are
    Team meetings are the worst

    Advice to Management

    The Point System is easily abused - good in theory, but people know when to use them to their advantage and can easily screw over team members.


  4. "Great team working environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Thousand Oaks, CA
    Former Employee - Team Member in Thousand Oaks, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Whole Foods Market full-time (More than a year)

    Pros

    The benefits are amazing. It's a great company to work for, especially if you're into healthy living and follow a clean eating lifestyle, yourself.

    Cons

    We had a lot of celebrities shop there, and I would always cringe watching people (even some coworkers) bother them for photos and/or autographs.

    Advice to Management

    Keep up the good work. Lower prices would be great!


  5. "Chill place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in North Wales, PA
    Current Employee - Team Member in North Wales, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Whole Foods Market full-time (Less than a year)

    Pros

    Better pay than most supermarkets (12/hr starting w raise every 6mo) and awesome, chill atmosphere.

    Cons

    Can get boring when there’s nothing to do

    Advice to Management

    Better explain exactly what one is expected to do on the job


  6. "The idea is great but this store is a mess."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Team Member in Milford, CT
    Former Employee - Specialty Team Member in Milford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whole Foods Market part-time (Less than a year)

    Pros

    This store is small and makes it easy to navigate when helping a customer find an item they're looking for. Other staff members are always very friendly as well.

    Cons

    Extremely unorganized environment. The schedule was always a mess. It's wasn't entirely managements fault. Lots of calling out and leaving other teammates with a heavier workload.


  7. Helpful (2)

    "It used to be amazing working for this company, unfortunately the bigger it got the more you feel like a dollar sign."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meat Team Member in Chicago, IL
    Current Employee - Meat Team Member in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Whole Foods Market full-time (More than 3 years)

    Pros

    Good benefits and great people to work with. I have come across some amazing people with so much knowledge that it makes working there tolerable.

    Cons

    Too much confusion, it's hard to get the work done when you hear 5 different things from 5 different people.

    Advice to Management

    Stop sounding like robots, there's no way of accomplishing progress when the little people feel like none of the bosses are listening.

  8. "Mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grocery Team Member in Nashville, TN
    Current Employee - Grocery Team Member in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whole Foods Market full-time (More than a year)

    Pros

    Benefits are good, particularly the PTO.
    Decent pay for grocery/retail
    Physical job if you're on a product team (might be a con depending on what you like)
    The job itself is a great learning opportunity. Overall I'd definitely consider it an improvement for people coming from the restaurant industry (most WFM TMs seem to come from a food service background).

    Cons

    Nepotism/politics are blaringly obvious, at least at my store. Seems like leadership has their little club of people who get promotions and recognition. Recognition of merit feels limited if you're not one of those people.

    Less and less focus on "team member happiness and excellence." Stingier raises, fewer perks etc. Still better than Kroger or Walmart, but the gap seems to be closing.

    Extremely disorganized from an operational standpoint due to the company being in a transition period for the past couple of years (this will most likely continue with the Amazon buyout). Started with the 2015 buyer/supervisor layoffs/restructuring which seemed to be handled poorly. Later the next year they combined departments in the smaller stores to cut down on TLs and ATLs in those low volume locations. Now they're trying to implement a new system of requirements for back of house organization and inventory management/ordering which has caused more grief and stress for department leadership, resulting in unprecedented turnover for those positions.

    It's just been clear that the company is going through a ton of changes, which makes it hard to envision what the management structure might look like in the future, for those wanting to move up.

    Advice to Management

    Don't abandon the core values, really think about what it means to support your team members. They are what set you apart from the competition.


  9. "Great company, questionable leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Eugene, OR
    Current Employee - Team Member in Eugene, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Whole Foods Market full-time (More than a year)

    Pros

    Excellent atmosphere, transparent communication, reasonable wage/workload

    Cons

    Leadership has issues of favoritism and conflict of interest in regards to promotion opportunities.

    Advice to Management

    Recognize passionate workers, and encourage working toward promotions.


  10. "It was good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Team Member in Encinitas, CA
    Current Employee - Sales Floor Team Member in Encinitas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pros where the team and the community my co workers where the absolute best.

    Cons

    The cons ....... it was a small store and the whole "team first" concept started to deteriorate after I left. The store shut down a year after I left and I can't imagine what my coworkers went through to find new jobs. Also since the company was bought by Amazon it looks like the team culture has left as well.