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Whole Foods Market

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Whole Foods Market

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Whole Foods Market Employee Reviews about "team members"

Updated Jan 24, 2021

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Found 1,401 of over 11K reviews

3.6
65%
Recommend to a Friend
50%
Approve of CEO
Whole Foods Market CEO  John Mackey
John Mackey
2,672 Ratings
Pros
  • "Friendly and hardworking team members(in 880 reviews)

  • "Good pay decent discount good management(in 516 reviews)

  • Cons
  • "Management needs to work with team members(in 692 reviews)

  • "Everybody breaks them including Team Leaders but nobody really gets caught(in 376 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Whole Foods Market and is not affected by filters.

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    Reviews about "team members"

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    1. 5.0
      Former Employee

      Great place to work

      Sep 8, 2020 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, good interaction with other team members, useful training, improvement in your communications skills, discounts.

      Cons

      I wanted to say hard to stand during your shift but when you are engaging with the customers you don't see the time pass.

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    2. 3.0
      Current Employee, less than 1 year

      Produce, midwest

      Jan 15, 2021 - Produce Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a nice, clean store and I enjoy working with the other team members. Everyone is friendly and supportive which is why this review is 3 stars instead of 2.

      Cons

      The management style from the top down is to micromanage which gets annoying. My store is among the 10 busiest in the Midwest region and it shows; some days we can barely keep up stocking with how much produce is sold, and if someone calls off sick (which happens often now) then the produce department descends into chaos. Now our 15 minute breaks are being reduced to 10 minutes which really feels like a slap in the face because of how hard my store has worked this year... didn’t Amazon just have its most profitable year ever? $15 an hour doesn’t buy what it used to. There is a Target (also pays $15 an hour now) across the street from my Whole Foods and I bet their employees don’t have to deal with as much dumb paperwork and checklists as we do.

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    3. 1.0
      Current Employee

      Profits Before People

      Jan 24, 2021 - Administrative Assistant in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The store-level employees create a sense of family

      Cons

      Constantly changing, updating unnecessary operations, and imposing arbitrary new systems which take labor away from necessary areas and redirects it to nonsense tasks such as redundant inventory walks which people are punished for on a weekly basis if they do not complete. Cares far more about expansion, profits, and the facade of customer service than securing a solid foundation of store-level SOPs and team member happiness. From gutting employee healthcare to imposing intense new scheduling and break systems to refusing to acknowledge #BLM or inaction on sexual harassment cases, this has been a bad 5 years for WFM.

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      1 person found this review helpful
    4. 4.0
      Former Employee, more than 1 year

      Not perfect, but still a great place to work

      Oct 21, 2015 - Store Team Leader (Store Manager) in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and benefits (and yes, while I ended my career as an STL, I started as a part-time team member). Good career advancement opportunities Good vision and values Good work environment While corporate, it is still a highly decentralized company and there is still opportunity to make a mark on the job you're doing

      Cons

      Inconsistent execution and dedication to the core values by middle and upper leadership Sometimes focus too much on fluff (iPads in shopping carts, most aspects of the HSH program, fancy tech and certain aspects of new store décor) and not enough on basics (training, service, pricing) Favoritism (which could be true of any company this size) John Mackey, while brilliant, is too checked out of day to day operations and there's a lot of stuff that happens that is 180 degrees opposed to his "conscious leadership" views that he's likely completely unaware of. The decentralized nature of the company also sometimes means a lot of reinventing of the wheel and tends to promote a "sink or swim" mentality to getting trained

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      181 people found this review helpful
    5. 2.0
      Former Employee, more than 3 years

      I wouldn’t do it if you have better options.

      Oct 27, 2020 - Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They start at $15 an hour You’ll meet some cool coworkers

      Cons

      Raising the staring wage meant everyone including freshly hired team members and seasoned team members get paid exactly the same wage Removed benefits for PT members after being purchased by Amazon (also owned by the richest man in the world) Erratic hours and scheduling especially for PT members Inventory is still done in house which makes it impossible to social distance Global focus on dress code rather than COVID 19 precautions like: masks, crowd control, team member temp checks Management does job dialogues whenever they want which is inconsistently and if they can avoid giving you a raise — they will. Or they’ll try their best. ATLs will *always* side with TLs, this is something they’ve actually said Customers are extremely rude and allowed to be that way because if the commitment to customer obsession. Prepared foods made a lot of the team members appreciation food which is a funny way of rewarding your TMs. Why give them more work during this time?

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      1 person found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      No One Really Cares

      Dec 6, 2020 - Team Trainer in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team members, lovely discount (which at WFM is a huge plus), flexible leave

      Cons

      Currently handling the COVID-19 Pandemic horribly. Stores around the region have had multiple breakouts and leadership does nothing to ensure the safety of the team other than attempt to follow what's passed down by regional. Has not reinstated hazard pay for employees working through the pandemic. Full time team members need to have completely open availability or they will not receive more than 32 hours a week. Part-time team members no longer receive any health benefits from the company. Most stores are overrun with Amazon employees picking delivery groceries. Many larger stores now feel like an Amazon Warehouse more than a Whole Foods. Amazon is almost always prioritized over WFM. Leadership is often so overworked they cannot focus on the individual employees (I had to ask others in the store who our new manager was because they did not bother to introduce themselves to anyone other than department managers).

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      1 person found this review helpful
    7. 5.0
      Current Employee, less than 1 year

      at Whole Foods, you aren't an employee, you are a team member. I love this company!

      Dec 3, 2020 - Grocery Team Member in Flagstaff, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best coworkers you will find // great benefits // Purpose-driven company // team member appreciation // pretty solid customers... and much more. I have been working here for over 4 months now and I know that I've found my forever company!

      Cons

      I don't think that some of my coworkers are compensated well enough for how long they've been with the company. Also, there's always going to be those people that you don't get along with, but they help you learn different perspectives and they add diversity to the team.

      1 person found this review helpful
    8. 5.0
      Former Employee, more than 1 year

      Interesting job

      May 31, 2020 - Front End Cashier in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a great team to work with, very friendly people. Nice environment. They celebrate team members often with food and snacks and just makes it a good place to work, with a discount on food so that is a plus. They also move you up in the positions but it is very slow. I worked for almost two years and finally got an opportunity to even move to customer service form a cashier (boothie) , also not worth the move up if you are already exhausted with existing schedule cause they expect more responsibilities out of you and be more on top of things.

      Cons

      Can get very tiring after a long shift. You are up standing for long periods. Customers are very rude sometimes, you just got to smile it off. You have to keep on top of work life balance meaning really schedule things out and never be late to clock in, clock out. Work flow is also very random, so you can not go in and expect the same thing every day. some days it will be supeeeerrr busy, and some days super slow. They also have a fast turn over rate. Meaning you will see new people on your team every month.

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    9. 2.0
      Former Employee, more than 8 years

      Make it a temporary place to work

      Jan 17, 2021 - Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is okay and you get a discount which is nice. Most of the people (regular team members not leaders) you’ll work with are wonderful.

      Cons

      Health insurance continues to get worse while remaining the same in cost and is now only available to full time employees. A lot is expected of you with little help and good work isn’t often appreciated. The covid precautions have been a joke and further show how little the company actually cares for its employees. In order to move up you need to be a specific type of person. It’s a very white male dominated company still and is an odd place to work.

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    10. 4.0
      Former Employee, more than 8 years

      Not bad but Not great

      Dec 30, 2020 - Kitchen Manager in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, decent freebies, great coworkers, decent team member development

      Cons

      Spirit & Identity of Whole Foods gone since the Purge of 2015; bring squired by Amazon didn’t help. Training sometimes lacking; lack of support or assistance for an always growing workload. Marching orders sometimes given by people who haven’t work at store level AKA not based in reality

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      1 person found this review helpful
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