Wildfire Interactive Reviews in San Francisco, CA | Glassdoor

Wildfire Interactive San Francisco Reviews

32 reviews

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San Francisco, CA Area

4.7
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Wildfire Interactive Founder & CEO Victoria Ransom
Victoria Ransom
11 Ratings

32 Employee Reviews

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Pros
Cons
  • There are some growing pains, but that comes with the territory when you grow from 40 employees to 300 (in 9 reviews)

More Pros and Cons

  1. "Unbelievable ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in San Francisco, CA
    Former Employee - Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wildfire Interactive full-time (More than 3 years)

    Pros

    Great management, community / family atmosphere, exciting work environment

    Cons

    Typical growing pains of a startup (IT lagging, resource-constrained)

    Advice to Management

    Do it again


  2. "Energetic, motivating, constantly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Redwood City, CA
    Former Employee - Sales Associate in Redwood City, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Wildfire Interactive full-time (More than a year)

    Pros

    Great people with a serious drive

    Cons

    Upper management could have been more experienced. Too many structural changes constantly

    Advice to Management

    Get upper managers with more experience.

  3. "Great opportunity to work with an amazing group of people and start a career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Redwood City, CA
    Former Employee - Sales Associate in Redwood City, CA
    Positive Outlook
    Approves of CEO

    I worked at Wildfire Interactive full-time (More than a year)

    Pros

    Complete transparency from top down, fantastic leadership from management, autonomy to have an impact across multiple departments, and great group of coworkers to work with everyday. They promoted from within, and had great training program for new hires. Everyone was friendly and always willing to lend a helping hand. Culture was like nowhere else.

    Cons

    Pay was far below industry averages especially for the Bay Area, and meals weren't paid for.

    Advice to Management

    Keep doing what you're doing, and continue to promote from within.


  4. "A Unique and Wonderful Place (very thankful to have this opportunity!)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wildfire Interactive full-time

    Pros

    * lovely, motivated, hard-working, and kind individuals.
    * extremely collaborative environment
    * awesome example of leadership and professionalism found in our CEO
    * exciting time/place to work in the Social space
    * Gorgeous office setting
    * Snacks/Perks are decent
    * Co-workers quickly become friends

    Cons

    * atmosphere can become too collegiate (only occasionally!)
    * I sometimes wish managers took more of a hands on approach. I appreciate being respected enough to do my own thing, but sometimes guidance is helpful.
    * sometimes we run out of Diet Coke
    * as we've grown, overall communication from the top down has become a little less transparent (understandable)
    * tedious commute from SF

    Advice to Management

    Work actively to improve communication with your team/those underneath you. This will be crucial as we officially transition from a "late-stage start-up" into a larger company.


  5. Helpful (1)

    "Loving My Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Redwood City, CA
    Current Employee - Sales Associate in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wildfire Interactive full-time (Less than a year)

    Pros

    Constant opportunities to learn; within and outside of my department. Smart, fun-loving people. Victoria Ransom is an incredible CEO, with a great vision and honest leadership. Management listens. Dynamic environment

    Cons

    Our growth explosion has certainly caused some challenges, so for those who don't operate well in ambiguity this may not be the place for you. Large, but still has some of the issues of a smaller start up in terms of organization, communication, and hiring qualified management.

    Advice to Management

    Continue to be uncompromising in the talent we hire. Especially when it comes to individuals who have exhibited both high mental aptitude and a track record of hard work.


  6. "Great place, some growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Redwood City, CA
    Current Employee - Client Services in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wildfire Interactive full-time (More than a year)

    Pros

    The people here are really fun and really drive. The atmosphere is great. It's a super exciting time right now.

    Cons

    There are definitely some growing pains. A solid amount of management problems (in terms of who they are and how inexperienced they are).

    Advice to Management

    Be transparent.


  7. Helpful (1)

    "Inspiring but Not Quite There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Redwood City, CA
    Current Employee - Sales Associate in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wildfire Interactive full-time (More than a year)

    Pros

    Many people in this company are motivated individuals. Many people are friendly and create an atmosphere where people are interested in building relationships with their coworkers to strengthening the company.

    The marketing team has generated great excitement for the company. The company is making headway the market with clients and the public.

    The little perks are nice; snacks, drinks.

    There is definitely lateral mobility within workplace.

    Many people feel as if they have a chance to really make a visible impact on the business.

    The CEO, Victoria Ransom is inspiring, great energy and comfortable to work for.

    Cons

    Commuting from San Francisco to Redwood City is time consuming and energy killing. (Other companies offer free shuttle services from multiple stop points in SF to their offices in redwood city and SV). I understand this is not management's fault that I live in SF, but your company recruited me, and I like living in SF- same with half the office.

    Also related to the LONG commute: Work from home days are very limited. I usually feel a negative push back from management when I ask to work from home. Previous CV companies I have worked for allowed me to work from home one day a week. Helps a lot.

    Super long hours, even by industry standards. (with low pay, doesn't help) Compared to similar companies in this field, the benefits and pay are not up to par. (salary, medical, 401k, etc.).

    Need more mentors, leaders for the entry level employees (ex. sales teams need more mentors/managers).

    Many employees work after office hours (especially in Sales/Client Services) but management doesn't seem to care if you're not in office.

    Advice to Management

    Think about offering a shuttle from the city of SF to the office. It may save the company money in cal train tickets for their employees. Ans it will save the employees money on an hours drive of gas. You may have more energized and happier employees at the end of the day.

    Recognize the hard work and efforts that your employees putting into the company and share their accomplishments with other teams.

    Salaries and benefits need major upgrades.

    When bringing on new sales managers, maybe train them a little longer (In the end they train us).

  8. Helpful (3)

    "True Startup Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Redwood City, CA
    Current Employee - Senior Account Executive in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wildfire Interactive full-time (More than a year)

    Pros

    - Strong leadership from our CEO, Victoria Ransom. She is a visionary and someone who inspires all of us. Victoria is always eager to listen to her colleagues and take action where appropriate.
    - Very smart and passionate people.
    - Biggest and best social media software company in the space.
    - Transparent management team.
    - Lot of opportunity for professional development and even personal growth. This has been an accelerated MBA program for myself that will ultimately help me in my future entrepreneurial ventures.
    - Autonomous environment.

    ... and it's fun!

    Cons

    - Benefits could be better but there is now a focus on improvement in that area.
    - There are some growing pains, but that comes with the territory when you grow from 40 employees to 300+ in the 2 or so years I've been here.

    Advice to Management

    Keep listening :)


  9. "Great company, some growing pains, awesome perks and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Approves of CEO

    Pros

    - culture
    - lateral mobility within workplace
    - the office is awesome
    - cal train passes, gym membership, snacks
    - good people, smart coworkers, plenty of opportunities to learn how a company is actually grown and how customer relationships are managed
    - the CEO practices what she preaches, as does all upper management for the most part

    Cons

    - if you're going to get us snacks... get us healthy ones
    - sales is known to be a bit cliqueish, but nothing you can't look around

    Advice to Management

    Keep on doing what you're doing. Remain candid, transparent, trusting and inspiring. Don't be afraid to tell us what we are going to do. Wildfire is a very collaborative place where people don't step on one another's toes, but at this junction I think we need clear, unambiguous marching orders sometimes.


  10. Helpful (7)

    "Great company but a ton of room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Redwood City, CA
    Current Employee - Client Services in Redwood City, CA
    Approves of CEO

    Pros

    -Nice open work environment - very sunny.
    -Some genuinely great people work here.
    -Very cool and exciting space to be in right now.
    -Senior management like Victoria and Doug really know their stuff and are inspiring to work with.
    -I like the work I do on a daily basis helping clients.

    Cons

    -Pressured to work long hours.
    -While Senior Management is pretty solid, the next tier down is pretty weak. The head of CS is pretty inexperienced when it comes to management and leadership and it certainly shows.
    -There are more and more closed door meetings where top execs meet and discuss changes. Feels less horizontal and transparent.
    -Our perks have gotten better during my time at Wildfire, but relative to other Silicon Valley companies, we could still be doing better. Very few vacation days, no subsidized meals, and the daily commute is a huge struggle.

    Advice to Management

    -Put more resources into management training.
    -Ask employees what they think about their managers and leaders.
    -Even if we can't pay for some meals, we should diversity snacks - more healthy snack options would be great.
    -Re-do the vacation day policy.
    -Consider some sort of shuttle from the city.


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