Wiley Reviews | Glassdoor

Wiley Reviews

Updated May 23, 2017
593 reviews

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2.8
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Wiley President & CEO Mark Allin
Mark Allin
122 Ratings

593 Employee Reviews

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Pros
  • Work Life balance of a 35 hour full time work week is great (in 139 reviews)

  • Good benefits and smart employees (in 40 reviews)

Cons
  • No room for advancement and a sense that there is no support from senior management (in 16 reviews)

  • Especially credibility of upper management (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "A Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoboken, NJ
    Current Employee - Anonymous Employee in Hoboken, NJ
    Recommends
    Approves of CEO

    Pros

    Overall it's a company that offers a supportive environment, offers flexibility for work/home life, fair benefits packages, and opportunities to develop and grow within the company. It's also an extremely stable company that's been around over 200 years.

    Cons

    It's a large company, and therefore has some of the bureaucratic headaches that go along with a large organization... sometimes changes that would benefit the company and should not be difficult to implement take forever to move forward (or don't get going at all).

    Advice to Management

    I would encourage more communication between divisions-- sometimes for mid-level employees it can seem rather fragmented between business groups in the company.


  2. Helpful (2)

    "Wiley is the "Place to Be" place as far as benefits but this false sense of security can kill your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Hoboken, NJ
    Former Employee - Administration in Hoboken, NJ
    Recommends
    Approves of CEO

    Pros

    Wiley is has excellent benefits and considers itself "The Place to Be" It has a 8:30-4:30 work day, company sponsored cafeteria, company bus that takes you to and from Manhattan, 401K and traditional pension, very nice holiday parties, mother's room for lactating mothers and an all around congenial work environment.

    Cons

    There is really a lack of career development. There are basically 3 tracks: Editorial, Marketing and Production. If you do not start out in sales there is very little chance that you can advance in Editorial or Marketing. Unfortunately, you can not get any entry sales rep position unless you are < 3 years out of college. What that means is if you don't make publishing your career choice out of college forget about it for a career with growth.

    Advice to Management

    Change is so bureaucratic at Wiley. 5 committees are not needed to institute new policies. By the time you actually get around to changing something you are already lagging behind everyone else.


  3. Helpful (1)

    "Great blend of respect for people and financial performance."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Marketing in Hoboken, NJ
    Former Employee - Vice President Marketing in Hoboken, NJ
    Recommends
    Approves of CEO

    Pros

    Wiley does the important things right. They take care of their people, their authors, their partners, and their customers. They also make smart, targeted and strategic investments. Very little energy of effort is wasted.

    Cons

    Wiley is a mature media company in a lot of ways. They will always have trouble competing initially with smaller, more entrepreneurial companies. But they have demonstrated that they can catch up and be successful in changing markets like journal publishing, trade publishing and textbooks.

    Advice to Management

    Tell your story better. There is no reason Wiley's performance in persevering through 3 very different disrupted markets shouldn't be a feel good business story in the media. The financial performance alone will get attention but the business transformation work is very cool and should be better known.


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  5. Helpful (2)

    "One of the better companies to work for in book publishing; its flaws are typical of the book biz"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoboken, NJ
    Current Employee - Anonymous Employee in Hoboken, NJ
    Recommends
    Approves of CEO

    Pros

    Company is relatively secure financially at a time when many publishers are struggling; has some concern for the well-being of its employees; good benefits esp. by publishing standards; pay is above average for the industry

    Cons

    There's really no place to go in terms of advancement. Entry-level positions may move up a notch or two (they have in my group), but once you move up a little to more mid-range position you're pretty much stuck for life. What you're doing at 30 or 35 is pretty much what you'll be doing when you're 60. Management is civil but cool and distant--there's a very strict pecking order. I don't expect them to be my new best friends but they're so remote it's a bit creepy, almost robotic. Pay isn't great, esp. by metro NY standards, but book publishing is a low-paying industry that's gotten away with it for decades. So I give them credit, but the bar's been set rather low by the industry.

    Advice to Management

    There ought to be some way to move up for those not in sales or marketing or technology. Most people I know who've left do so not so much because of any major grievance but out of sheer boredom after a few years (excluding the NYers who burn out on the schlep to Hoboken)


  6. "Wiley is the best little publisher on the planet!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Representative in Albany, NY
    Former Employee - Senior Account Representative in Albany, NY
    Recommends
    Positive Outlook

    I worked at Wiley full-time (More than 8 years)

    Pros

    John Wiley & Sons is the oldest publishing company in America and yet has one of the youngest, most progressive companies in existance. It is a very flat orgainzation which allows those from the farthest reaches from the company's headquarters in Hoboken, NJ to be on a first-name basis with everyone all the way to the top of the organization. All publishing companies are going through a change from traditional delivery of written conent to digital delivery and while that may not seem that complicated, it is when keeping intelectual material copywrited and secured. At Wiley, the culture allows this conversion to be adaptable. Employee relations are also important at Wiley. Everyone is encouraged to succeed. If you run into trouble, then management is there to help. Pay and benefits are average, but it is definitely a great place to work.

    Cons

    Career advancement can sometimes be stifeled if you are not a recent college graduate. Not because of discrimination, only because the pay scale isn't always there.

    Advice to Management

    You need to really look into revamping the criteria for compensation to Higher Education Sales Representatives. Bonuses based on sales revenue when the cost per unit is shrinking, is obsolete.


  7. Helpful (2)

    "I finally feel a sense of job security in the long-term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Assistant in Hoboken, NJ
    Current Employee - Senior Marketing Assistant in Hoboken, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wiley full-time (Less than a year)

    Pros

    Good benefits, Good people, and Good location

    Cons

    Below-average pay, some colleagues are slackers


  8. "Fantastic. The people are competent, smart, and passionate about their brands and teams."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Senior Editorial Assistant in San Francisco, CA
    Former Employee - Senior Editorial Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley full-time

    Pros

    Global reach, large company, great people, many different brands, high growth.

    Cons

    Red tape as any large company would have. Otherwise, no cons only pros!


  9. "Loved it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editorial Assistant in Indianapolis, IN
    Former Employee - Editorial Assistant in Indianapolis, IN
    Recommends
    Approves of CEO

    I worked at Wiley full-time (More than 3 years)

    Pros

    great culture, great life balance.

    Cons

    facility needs some updating, lots of cubes.


  10. "Great place to work. Very friendly colleagues."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editorial Program Assistant in Hoboken, NJ
    Current Employee - Editorial Program Assistant in Hoboken, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wiley full-time (More than a year)

    Pros

    Good health insurance. Great vacation time. Fair hours. (Full-time employees work 35 hours a week.)

    Cons

    I wish I was paid better, but so does everyone in publishing.


  11. "Fantastic old-school publisher striving to be competitive in today's evolving publishing marketplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent benefits, above average top-down communication, company history and global reputation

    Cons

    Generally lower paying industry, evolving (shrinking) industry

    Advice to Management

    Return to being a private, family-run company


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