Willamette Dental Group Reviews | Glassdoor

Willamette Dental Group Reviews

Updated August 12, 2018
180 reviews

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4.2
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Eugene Skourtes
141 Ratings

180 Employee Reviews

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Pros
Cons
  • "Long hours, a lot of employees didn’t get adiquite breaks as they were always under staffed" (in 8 reviews)

  • "Office manager is not present enough, and shows favoritism to certain employees" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Excellent people, benefits, compensation, and mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Hillsboro, OR
    Current Employee - Administrative in Hillsboro, OR
    Recommends
    Positive Outlook

    I have been working at Willamette Dental Group full-time (More than a year)

    Pros

    Willamette is a wonderful company to work for. The company fulfills the mission and values of the company on a daily basis. Feedback is solicited from patients and employees alike and then the company makes changes based on the input received. Everyone that works at Willamette believes in our philosophy and doing the right thing for patients.

    Cons

    As it is with all companies that want to evolve and grow, there are lots of changes that take place. These can sometimes be communicated better.

    Advice to Management

    Keep listening and involving employees in business decisions. Work with employees to create long-term career/growth plans.

    Willamette Dental Group Response

    Feb 27, 2018 – Talent Acquisition Coordinator

    Thank you so much for taking the time to provide a review and for all the thoughtful feedback!


  2. Helpful (1)

    "Registered Dental Hygienist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist in Bellevue, WA
    Current Employee - Registered Dental Hygienist in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willamette Dental Group full-time (More than 10 years)

    Pros

    The Pro Active approach to Dental health is very much in line with the prevention training I received in Dental Hygiene school. Many other positions I had required me to sell or promote dentistry and products as production of income for the office. I love the focus on prevention and education.

    I have amazing benefits and I am considered full time as a 30 hour a week employee! Willamette provides well for its employees!

    Willamette attracts a great number of truly caring and talented health care providers that are wonderful to work with.

    Cons

    I do not have enough time to work with new patients to do a full assessment, cleaning and oral health education. It causes me to experience stress when the time allowed is to short to provide the ideal care.

    Advice to Management

    Plan a realistic amount of time to fully provide care and education to newly on board patients to the practice.

  3. Helpful (1)

    "Not the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Willamette Dental Group full-time (Less than a year)

    Pros

    1. Good benefits (for non-dentist employees only)
    2. Friendly working environment
    3. Guarantee pay/ salary based. Good for STARTERS.

    Cons

    1. Benefits are the same as any other companies (I don't see why people perceive this as a pro. Full benefits for full time "dentist" are considered common sense nowadays. It's not a "selling point."
    2. Terrible pay for the time you spent working. Salary based. Yes, there are elements based on "performance," but you won't get what you want unless you stay for at least 1 year, which is a waste of time for "experienced" dentists. If you're from the East coast, you know how low you get paid per day as a starter. This is worse.
    3. Partially evidence-based. Yes, they claim they have research teams w/ some dental schools or research centers. You will never know if this is true as an individual. Since the company is claimed as "evidence-based," they expect employees to listen and do as told to what is provided. This is deceitful for employees who actually want to learn dentistry.
    4. No opportunities for specialty work, unless you're higher up on the tier. Biased/favoritism on some employees. Yes, you CAN do specialty work but it comes with requirements and regulations, to the point they will just discourage you from doing them. You won't have adequate instruments/equipment to do specialty work. Even if you have all you need, you need to have your assistants "trained" with time to know exactly what you are doing. In all, it's a total waste of time if you are planning on doing something you don't usually do before.
    5. No actual autonomy. After all, you're an employee of a private company.
    6. Staffs are not properly trained or balanced in team management. Higher ups get more experienced staffs. Does this matter? Yes, more experienced staffs can do more work efficiently, thus won't waste your time doing something that's not on your job description. After all, the company will ask you "nicely" to spend time to help others on a daily basis. Why? all in all is to save money.

    Advice to Management

    1. Please actually "show" your employees how much you care about them. Not just saying it. If you don't think it's worth your time, please just don't say some foolishly nice things, it only makes things worse.
    2. Please don't actually "lie" about stuff you don't think it's going to happen. It actually matters to the people who want to get into your company.
    3. You really don't need a long period of time to find replacements. It's sad you need employees who already are quitting to stay for some days to months as an excuse for you to obtain enough money/ stable patient flow/reputation?!?!. Having 50+ offices across 3 states, the company has enough reputation. The biggest reason patients choose your company is largely because of your insurance policies according to their sayings.
    4. Please standardize your protocols better, so your staffs can actually understand after reading them 2 times. Please don't be lazy on this by asking those who do know to help those who don't know. It's a matter of being professional and spending some time to read.
    5. Please don't experiment on patients and claim some of these experiments are evidence-based at the time. This is a matter of legal issues. It does not matter if it's dangerous for patients or not. Please actually list out your reference sources instead of posting them like you are the pioneers of the subjects.
    6. Please integrate more merit-based values in your payroll system. Your performance based system only encourages employees to be as slow as possible. But again, your DMO income is from your premiums. Ultimately, you don't really care.
    7. Please actually face your employees and tell them if they are doing something incorrect or something that is not expected by the company, instead of making detours by going through levels of employees. This only delays the mistakes from getting worse and not solving the problems. But again, it's a private company after all. Everything is about connections.
    8. Please have your staffs actually properly trained before sending them out to work with the dentists. This not only delays everyone, but also increases risks on patients.


  4. "Dentist WDG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dentist in Spokane, WA
    Current Employee - General Dentist in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willamette Dental Group full-time (More than 5 years)

    Pros

    Great work life balance, senior leadership truly values employees and runs the company with integrity

    Cons

    Would like better company sponsored CE

    Advice to Management

    Better opportunities for CE training in specialty work


  5. "Lead Dental Assistant, RDA, CDA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Dental Assistant
    Current Employee - Lead Dental Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willamette Dental Group full-time (More than 10 years)

    Pros

    Awesome evidenced based concept, allows the providers to treat patients based on their actual needs and not based on the insurance limits of more traditional offices. They treat their employees great. PTO, medical and dental, 401k.

    Cons

    Not enough offices located in Eastern Wa or Eastern Or.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist
    Current Employee - Registered Dental Hygienist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willamette Dental Group full-time (More than 5 years)

    Pros

    Great benefits, evidence-based, prevention oriented

    Cons

    Fast-paced, high stress, high patient volume

    Advice to Management

    please stop shortening all the appointments


  7. "Dental Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willamette Dental Group full-time

    Pros

    The benefits are out of this world great. Great hours. I like the 10 hour days with the possibility of OT.

    Cons

    I wish that Dental assistants were included in the Restorative courses. I feel that dental assistants have more knowledge of the restorative procedures due to seeing the procedures performed day in and day out. We also have a great interest in this area due to our chosen career over a career in hygiene.

  8. "Not the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, WA
    Former Employee - Anonymous Employee in Everett, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Willamette Dental Group full-time (Less than a year)

    Pros

    It has great dental and medical benefits

    Cons

    There was a lot of drama between employees and staff. Not a lot of communication
    Long hours, a lot of employees didn’t get adiquite breaks as they were always under staffed

    Advice to Management

    Better communication and direction. If you want employees to grow and be a better fit
    One can’t fix a problem if you don’t be specific in directions. You can’t say to be more engaged if you can’t give examples of what that means. There was not the direction given on how to succeed


  9. "Run you dry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willamette Dental Group full-time (More than a year)

    Pros

    Pay and benefits
    team building activities
    is willamette dental merchandise considered a pro?
    they make a good effort to be employer choice... but i'd rather work at Kaiser.

    Cons

    - upper management is oblivious
    -management doesn't handle issues efficiently or effectively
    -claims to be "employer choice" but it's based on extremely biased within company survey.
    - worst management i've experienced in my ten years of working
    - was told employees are "expendable"
    - they will work you extremely hard and don't care about your overall well being as long as leads, management and admin is content.
    -was told, "employees get too much PTO"

    Advice to Management

    district managers need to be more in touch with employees. Managers need to fix issues, not letting them slide until they escalate and need to not favor one employee. Admin needs to realize that management needs to be restructured.


  10. "EFDA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willamette Dental Group full-time

    Pros

    Benefits and 4 Ten hour shifts

    Cons

    Have no cons yet, I'm a new employee

    Willamette Dental Group Response

    Apr 30, 2018 – Talent Acquisition Coordinator

    Thank you for the review!


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