William W. Backus Hospital Reviews in Norwich, CT | Glassdoor

William W. Backus Hospital Norwich Reviews

Updated February 10, 2017
11 reviews

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Norwich, CT

3.4
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William W. Backus Hospital President Bimal Patel
Bimal Patel
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11 Employee Reviews

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  1. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Norwich, CT
    Former Employee - Staff RN in Norwich, CT
    Recommends
    Positive Outlook

    I worked at William W. Backus Hospital part-time (More than a year)

    Pros

    Good leadership on my unit floor. Daily safety huddles with staff recognition. PCTs are easy to work with. Team work style. Doctors are easy to talk with and open to recommendations.

    Cons

    When financial situations may cause some cutbacks from what i hear.

    Advice to Management

    Keep up the good work.


  2. "The absolute worst job I have ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Norwich, CT
    Former Employee - Medical Assistant in Norwich, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at William W. Backus Hospital full-time (More than a year)

    Pros

    Paid weekly ,and close to where I live.One of my coworkers were ok. And good vision plan,and a lot of in network physicians to choose from

    Cons

    A lot of favoritism from management.They have a form of demerit system;which doesn't apply to everyone.Manager was a drama queen,that loved gossiping with staff

    Advice to Management

    Treat everyone fair,and stop creating such hostile environment


  3. "Patient Financial Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Access Representative Registrar II in Norwich, CT
    Former Employee - Patient Access Representative Registrar II in Norwich, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at William W. Backus Hospital (More than 10 years)

    Pros

    Made great contact's and leaving at the end of the day.

    Cons

    Too many mid managers, un-allowed to have little lite conversation with coworkers, more of a business than a hospital.

    Advice to Management

    Lighten' up!


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  5. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Financial Service Representative in Norwich, CT
    Former Employee - Patient Financial Service Representative in Norwich, CT
    Recommends
    Positive Outlook

    I worked at William W. Backus Hospital (More than 5 years)

    Pros

    Backus was a great place to get my professional career started. Great people and competitive pay/benefits. I would have stayed if I didn't find an opportunity closer to family.

    Cons

    Not enough intgretion within the departments of the hospital. Clearer polices and procedures now that we have been added to Hartford Health Care.

    Advice to Management

    I think it would be helpful to have the different departments interact more. That way different people who don't normally work together can appreciate what others bring to the table.


  6. "Pharmacy Rotation Student"

    Star Star Star Star Star
    Current Intern - Anonymous Intern in Norwich, CT
    Current Intern - Anonymous Intern in Norwich, CT

    I have been working at William W. Backus Hospital as an intern (Less than a year)

    Pros

    The pharmacy department is very close knit and has been very supportive to getting rotation pharmacy students involved.

    Cons

    Backus is going through system and protocol changes since joining the Hartford Healthcare family.

    Advice to Management

    I believe the management is doing a fine job of keeping it's employees in mind when making system changes.


  7. "small hospital, now part of a bigger system"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIS in Norwich, CT
    Current Employee - MIS in Norwich, CT
    Recommends
    Neutral Outlook

    I have been working at William W. Backus Hospital full-time (More than 8 years)

    Pros

    good pay, average benefits, small town hospital getting bigger

    Cons

    Now part of HHC; lots of changes coming...


  8. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Certified Pharmacy Technician in Norwich, CT
    Current Employee - Certified Pharmacy Technician in Norwich, CT

    I have been working at William W. Backus Hospital full-time (Less than a year)

    Pros

    Shift differential, 403b retirement, flexible hours.

    Cons

    Off campus parking. Need to take shuttle in on first shift only


  9. Helpful (1)

    "Great place to work yet need to stay away from negative "clicks""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, CT
    Current Employee - Anonymous Employee in Norwich, CT
    Recommends

    Pros

    Strong goals and vision. Trying to be cutting edge.

    Cons

    Some old school negative clicks still exist


  10. Helpful (2)

    "Tensions are high, patient care is excellent."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwich, CT
    Former Employee - Anonymous Employee in Norwich, CT
    Doesn't Recommend

    Pros

    Not sure on this one. ..maybe a paycheck, but even that isn't a definite.

    Cons

    I have often seen people let go and jobs eliminated, even when they have been there for years. New upper management is in place and they are building up the hospital ie, remodeling the E.R and various areas of the hospital, however, no additional employees being added. In fact, people are being let go and benefits and "perks" are being eliminated. Employees are so disappointed with current environment they are perusing a union.

    Advice to Management

    Some of the perks that have been taken away need to be replaced. I don't think leadership realizes the extent of the low morale within the hospital. There is alot of frustration.


  11. Helpful (3)

    "Now its just a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, CT
    Current Employee - Anonymous Employee in Norwich, CT
    Doesn't Recommend

    Pros

    Will still have a few good people left to work WITH. Its a Paycheck. Its a Paycheck.........At least I have some control over my 403b

    Cons

    Taking away our benefits, reducing pay by removing holidays and setting up the holiday pay so you have to be a circus juggler to get it. Firing people left and right. Swipe police monitoring breaks. (god help if you forget something in your car) working as a nurse with 7 and 8 pts. Charge nurses with 7 pts. Running short-staffed all the time. A lot of the good people are running for the door. At the rate the rats are deserting.....the ships going down fast!!

    Advice to Management

    1. Don't treat us like we are stupid. We recognize that the blog and town meettings were a ploy to gain our trust before you stabbed us. We see how you stir the "pot of doom" to make us believe that the healthcare bill will be the death of healthcare when in fact a large part of the completely non-paying pts will now at least have some insurance. Please realize that without us this hospital dies. I have NEVER liked unions but I do not see any choice in this matter. You made it "us against them", now you get to sit back and deal with the looming and probably inevitable union arriving..


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