William W. Backus Hospital Reviews in Norwich, CT | Glassdoor

William W. Backus Hospital Norwich Reviews

12 reviews

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Norwich, CT

3.2
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William W. Backus Hospital President Bimal Patel
Bimal Patel
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12 Employee Reviews

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  1. Helpful (2)

    "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Norwich, CT
    Former Employee - Staff RN in Norwich, CT
    Recommends
    Positive Outlook

    I worked at William W. Backus Hospital part-time (More than a year)

    Pros

    Good leadership on my unit floor. Daily safety huddles with staff recognition. PCTs are easy to work with. Team work style. Doctors are easy to talk with and open to recommendations.

    Cons

    When financial situations may cause some cutbacks from what i hear.

    Advice to Management

    Keep up the good work.


  2. "Horribly Ran Psychiatric Unit By Managent Although They Can Be Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Norwich, CT
    Former Employee - Registered Nurse in Norwich, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at William W. Backus Hospital full-time (More than a year)

    Pros

    Nothing to be noted as far as pros. - maybe some fun staff

    Cons

    Patient Treatment; Management; Salary; Lack of Staff

    Advice to Management

    More staff on. Report chemical restraints and count them as restraints per American Nursing Association definition, as they are restraints if somebody says they don't want a med, whether held down or not

  3. "The absolute worst job I have ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Norwich, CT
    Former Employee - Medical Assistant in Norwich, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at William W. Backus Hospital full-time (More than a year)

    Pros

    Paid weekly ,and close to where I live.One of my coworkers were ok. And good vision plan,and a lot of in network physicians to choose from

    Cons

    A lot of favoritism from management.They have a form of demerit system;which doesn't apply to everyone.Manager was a drama queen,that loved gossiping with staff

    Advice to Management

    Treat everyone fair,and stop creating such hostile environment


  4. "Patient Financial Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Access Representative Registrar II in Norwich, CT
    Former Employee - Patient Access Representative Registrar II in Norwich, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at William W. Backus Hospital (More than 10 years)

    Pros

    Made great contact's and leaving at the end of the day.

    Cons

    Too many mid managers, un-allowed to have little lite conversation with coworkers, more of a business than a hospital.

    Advice to Management

    Lighten' up!


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Financial Service Representative in Norwich, CT
    Former Employee - Patient Financial Service Representative in Norwich, CT
    Recommends
    Positive Outlook

    I worked at William W. Backus Hospital (More than 5 years)

    Pros

    Backus was a great place to get my professional career started. Great people and competitive pay/benefits. I would have stayed if I didn't find an opportunity closer to family.

    Cons

    Not enough intgretion within the departments of the hospital. Clearer polices and procedures now that we have been added to Hartford Health Care.

    Advice to Management

    I think it would be helpful to have the different departments interact more. That way different people who don't normally work together can appreciate what others bring to the table.


  6. "Pharmacy Rotation Student"

    StarStarStarStarStar
    Current Intern - Anonymous Intern in Norwich, CT
    Current Intern - Anonymous Intern in Norwich, CT

    I have been working at William W. Backus Hospital as an intern (Less than a year)

    Pros

    The pharmacy department is very close knit and has been very supportive to getting rotation pharmacy students involved.

    Cons

    Backus is going through system and protocol changes since joining the Hartford Healthcare family.

    Advice to Management

    I believe the management is doing a fine job of keeping it's employees in mind when making system changes.


  7. "small hospital, now part of a bigger system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIS in Norwich, CT
    Current Employee - MIS in Norwich, CT
    Recommends
    Neutral Outlook

    I have been working at William W. Backus Hospital full-time (More than 8 years)

    Pros

    good pay, average benefits, small town hospital getting bigger

    Cons

    Now part of HHC; lots of changes coming...

  8. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Certified Pharmacy Technician in Norwich, CT
    Current Employee - Certified Pharmacy Technician in Norwich, CT

    I have been working at William W. Backus Hospital full-time (Less than a year)

    Pros

    Shift differential, 403b retirement, flexible hours.

    Cons

    Off campus parking. Need to take shuttle in on first shift only


  9. Helpful (1)

    "Great place to work yet need to stay away from negative "clicks""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, CT
    Current Employee - Anonymous Employee in Norwich, CT
    Recommends

    Pros

    Strong goals and vision. Trying to be cutting edge.

    Cons

    Some old school negative clicks still exist


  10. Helpful (2)

    "Tensions are high, patient care is excellent."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwich, CT
    Former Employee - Anonymous Employee in Norwich, CT
    Doesn't Recommend

    Pros

    Not sure on this one. ..maybe a paycheck, but even that isn't a definite.

    Cons

    I have often seen people let go and jobs eliminated, even when they have been there for years. New upper management is in place and they are building up the hospital ie, remodeling the E.R and various areas of the hospital, however, no additional employees being added. In fact, people are being let go and benefits and "perks" are being eliminated. Employees are so disappointed with current environment they are perusing a union.

    Advice to Management

    Some of the perks that have been taken away need to be replaced. I don't think leadership realizes the extent of the low morale within the hospital. There is alot of frustration.


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