Williams-Sonoma Coordinator Reviews | Glassdoor

Williams-Sonoma Coordinator Reviews

Updated September 20, 2017
31 reviews

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Coordinator

3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
11 Ratings

Employee Reviews

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Pros
Cons
  • Tuff work life balance for entry-level employees (in 60 reviews)

  • A lot of work, the pay doesn't cover how much the upper management requires of you (in 79 reviews)

More Pros and Cons

  1. "Super fun company"

    StarStarStarStarStar
    Former Employee - Special Events Coordinator in Kansas City, MO
    Former Employee - Special Events Coordinator in Kansas City, MO
    Recommends
    Approves of CEO

    I worked at Williams-Sonoma full-time (More than 3 years)

    Pros

    The employee discount, Awesome team members and being surrounded by amazing products make it not even feel like work.

    Cons

    Standing for hours on end on cement floors is hard on your knees

    Advice to Management

    Not much


  2. Helpful (1)

    "Moving up in Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Coordinator in Plano, TX
    Former Employee - Warehouse Coordinator in Plano, TX
    Neutral Outlook

    Pros

    Easy going atmosphere. Fun customers. Great location to work

    Cons

    Not easy to get a day off
    Saw on numerous occasions, ideal jobs were given to "pretty" people over experience and results.

  3. Helpful (1)

    "Cool environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Coordinator in New York, NY
    Former Employee - Logistics Coordinator in New York, NY
    Recommends
    Positive Outlook

    I worked at Williams-Sonoma full-time (More than 3 years)

    Pros

    Knowledgeable co-workers and very helpful

    Cons

    finding parking on premises was a bit disheartening but manageable


  4. "Enjoyed working for Williams Sonoma, Inc."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Associate & Coordinator in Cranston, RI
    Former Employee - Associate & Coordinator in Cranston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time (More than 10 years)

    Pros

    -Flexible work schedule
    -Opportunity for advancement
    -Selling high quality products
    -Great employee discount

    Cons

    We sometimes worked short-staffed, which made it very challenging to help guests at a high level and maintain the integrity of the store.

    Advice to Management

    Continue to treat employees like adults, and they will continue to perform at high levels.


  5. Helpful (4)

    "Corporate is losing sight of the WS foundation and core values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Coordinator in Denver, CO
    Former Employee - Store Coordinator in Denver, CO
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    In general, the Associates are friendly and enjoy the things about WS that make it a fun place to work (entertaining, cooking, etc.). The discount is great (WS, PB, WE, M&G, etc.) and most of the products are high-quality.

    Cons

    Low pay, but retail is what it is. Scheduling inconsistencies and lack of efficiency (on-call shifts are out-dated and inefficient; they should be eliminated), management seems to lack direction/support from corporate, too many "new" initiatives in an attempt to acquire business when what they SHOULD do is listen to their customers and get back to basics. The company has lost site of their foundational BRAND and values.

    Advice to Management

    Read "Start With Why" by Simon Sinek, and clean house with anyone in upper level management or at HQ that doesn't know and believe in the original "WHY" of Chuck Williams.


  6. Helpful (4)

    "Design Coordinator (W-S Home)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Coordinator (W-S Home)
    Former Employee - Design Coordinator (W-S Home)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time (Less than a year)

    Pros

    The only pro I can think of is that they had a nice book for me to read during the onboarding process.

    Cons

    I have never had anxiety about going to work until I worked for Williams-Sonoma. They expected me to sell $500 an HOUR,even if I only saw 5 people the entire night upstairs, and even during the hour that the store was CLOSED and we were fixing up/cleaning the store. Management lead out of fear and I actually had a manager yell in my ear "SECURE THE SALE" while I was talking to a customer. Also, management was terrible about getting things done because there were so many managers to share the responsibility. If I had a problem and went to one manager, they would leave a note for the next manager on duty and so on, and nothing would ever get done. On my 2nd time working the register, the general manager of the store said she would be "watching me, and will be very disappointed if I don't get all of my credit cards for the day". She also wanted me to ask people if they wanted a credit card THREE times before moving on in the sales process, which I believe makes customers very uncomfortable once they have given their answer once (let alone three times).

    Overall, this company does not lead by example and caring for their employees, they lead through fear and unattainable goals that ultimately make you feel less inspired about achieving the goals because you can't even get close.

    Advice to Management

    Treat your employees like people.


  7. Helpful (6)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Dallas, TX
    Former Employee - Coordinator in Dallas, TX
    Doesn't Recommend

    I worked at Williams-Sonoma full-time (More than 3 years)

    Pros

    Working with high-caliber employees. Working there is a second job for many people who simply enjoy cooking and want a discount on the merchandise.

    Cons

    Pay and benefits are meager. Paid time off is particularly stingy. Management retention is almost nonexistent and frequent turnover in leadership is disruptive to the store. Even when I outlined my specific contribution to the bottom line, it was never acknowledged because my reviews were always delivered by a new General Manager that I hadn't worked with for long.

    Advice to Management

    Focus more on retaining management and core staff through compensation, benefits and schedule flexibility.

  8. "Pleasant work environment, friendly coworkers, hard working people that have appreciate a work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Coordinator in San Francisco, CA
    Former Employee - Visual Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great exposure to upper level management even at a lower level. Very close knit company.

    Cons

    Retail level pay at corporate and slow to move up even when with the company for a long period of time.

    Advice to Management

    Reward those who work hard and they'll be more willing to stay longer!


  9. Helpful (8)

    "Would not recommend working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Merchandise Coordinator in San Francisco, CA
    Former Contractor - Merchandise Coordinator in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma as a contractor (Less than a year)

    Pros

    Talented people and reputable brand.

    Cons

    Company culture has really gone down hill. Managers do not treat lower-level employees well. There are many bad stories going around.

    Advice to Management

    Focus on improving the work environment. Too many employees are stressed out and not treated well by managers. Williams-Sonoma is an amazing brand, but you're developing a reputation as bad company to work for.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator
    Former Employee - Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits package, treat employees well, lots of training opportunities, great products

    Cons

    Stressful job circumstances, not a lot of room for career advancement