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Williams-Sonoma

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Williams-Sonoma Customer Service Representative Reviews

Updated Jan 20, 2022

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Found 288 of over 2,960 reviews

2.8
33%
Recommend to a Friend
48%
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
111 Ratings

Ratings by Demographics

This rating reflects the overall rating of Williams-Sonoma and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Love my job

    Jan 20, 2022 - Customer Service Representative (CSR) in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Co-workers are always helpful and friendly

    Cons

    Point system, you get a point for every day that you are out

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  2. 5.0
    Former Contractor

    Job

    Jan 19, 2022 - Customer Service Representative in Deerfield Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great job. Fun place to work.

    Cons

    No cons. This job is great and fun.

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  3. 3.0
    KEY NOT FOUND: jobLine.seasonal-former

    It was okay

    Jan 19, 2022 - Remote Customer Service Representative in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy interview process. Its pre recorded questions you record your responses.

    Cons

    90% of the customers calling were so rude

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  4. 5.0
    Former Employee

    Great Place to Work!

    Jan 14, 2022 - Customer Service Representative in Coconut Creek, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team mates and customers are wonderful. I had fun working here.

    Cons

    Absolutely nothing wrong with working here

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  5. 5.0
    Former Employee, more than 1 year

    Call center

    Jan 11, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Your day goes by so fast. If you love helping people this is for you.

    Cons

    You can meet so pretty nasty people over a phone call.

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  6. 4.0
    Current Employee, less than 1 year

    Not bad

    Jan 10, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, decent pay, good hours.

    Cons

    Not super flexible, not a lot of guidance

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  7. 4.0
    Current Employee

    Great place to work if you have good teammates

    Dec 31, 2021 - Experienced Customer Service Representative in Berwyn, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is very helpful, with a very team like atmosphere.

    Cons

    Retail is dying, hours are getting harder to come by

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  8. 5.0
    Current Contractor

    Great company

    Dec 24, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent start pay, work from home options

    Cons

    Training is not thorough enough. Most of it is self learning once you start work pp

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  9. 2.0
    Former Employee, less than 1 year

    OK

    Jan 6, 2022 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ok was able to work from home

    Cons

    training was awful internal support awful

    1 person found this review helpful
  10. 1.0
    Former Employee

    Not good

    Jan 18, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only pro was work from home

    Cons

    Terrible place to work. Training was rushed

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Viewing 1 - 10 of 288 Reviews

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