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Williams-Sonoma, Inc.

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Williams-Sonoma, Inc.

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Williams-Sonoma, Inc. Employee Reviews about "management"

Updated Aug 16, 2022

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Found 797 of over 3,256 reviews

3.3
56%
Recommend to a Friend
66%
Approve of CEO
Williams-Sonoma, Inc. President, CEO and Director Laura J. Alber
Laura J. Alber
1,302 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "No training !!!(in 186 reviews)
  • "Poor management, sups are not trained.(in 171 reviews)
  • "Low pay for such an upscale company; hours became very sparse when the economy began to fail.(in 150 reviews)
  • "The good managers walked out(in 90 reviews)
  • "Unfortunately, upper management and corporate have expectations that are well beyond unattainable and unrealistic.(in 86 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Williams-Sonoma, Inc. and is not affected by filters.

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Reviews about "management"

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  1. 1.0
    Current Employee, more than 5 years

    Not the best place to work.

    Feb 17, 2017 - Employee in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay at Williams Sonoma is really good but it doesn't anoint to anything if they are not in peak season.

    Cons

    The upper management and human resources representatives do whatever they can to make your work experience hell. Employees are not appreciated.

    4 people found this review helpful
  2. 2.0
    Current Employee, more than 1 year

    Poor Leadership in the WS Brand

    Oct 2, 2020 - Assistant Buyer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It is a financially stable company that will withstand economic hardships. Business is thriving in the pandemic. You get to work with beautiful product. Great learning experience.

    Cons

    Pay is pretty low and the benefits are only moderate for a Bay Area position. There isn't much vacation time and there is no option to work from home(pre-covid). The president of the WS brand is also a mediocre leader. The rules of the land that trickle down the chain seem to have been made to feed his ego. The management isn't great with taking associate's feedback and sharing that with the president. The WS brand also doesn't typically outright give promotions. People quit and then they reorg the merchant team only to give them a mediocre pay increase. They don't typically back-fill open positions but just reorg which causes people's jobs to double in size but not double in pay.

    2 people found this review helpful
  3. 3.0
    Current Employee, more than 10 years

    The glory days of Howard Lester are gone.

    May 17, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great brands and products.

    Cons

    Not open to new ideas. Very conservative management team and they are very insecure about opinions different than Laura Alber's (CEO).

    3 people found this review helpful
  4. 1.0