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Williams-Sonoma, Inc.

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Williams-Sonoma, Inc.

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Williams-Sonoma, Inc. Employee Reviews about "upper management"

Updated Nov 9, 2021

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Found 137 of over 3,195 reviews

3.4
57%
Recommend to a Friend
71%
Approve of CEO
Williams-Sonoma, Inc. President, CEO and Director Laura J. Alber
Laura J. Alber
1,338 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "No training !!!(in 194 reviews)
  • "Poor management, sups are not trained.(in 168 reviews)
  • "Low pay for such an upscale company; hours became very sparse when the economy began to fail.(in 156 reviews)
  • "The good managers walked out(in 87 reviews)
  • "Unfortunately, upper management and corporate have expectations that are well beyond unattainable and unrealistic.(in 83 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Williams-Sonoma, Inc. and is not affected by filters.

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Reviews about "upper management"

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  1. 1.0
    Current Employee, more than 5 years

    Not the best place to work.

    Feb 17, 2017 - Employee in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay at Williams Sonoma is really good but it doesn't anoint to anything if they are not in peak season.

    Cons

    The upper management and human resources representatives do whatever they can to make your work experience hell. Employees are not appreciated.

    4 people found this review helpful
  2. 2.0
    Current Employee, more than 10 years

    Manager

    Mar 21, 2014 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people work here and make the job fun! The product is great and the discount helps!

    Cons

    This is a very complex job with high expectations. The stores struggle with payroll and it difficult to deliver all lever. You do have enough associates working to get the job done!! Upper management doesn't great it...clueless!

    Continue reading
    1 person found this review helpful
  3. 1.0
    Former Employee

    Pay Roll is all that matters. Awesome Employee longeity is NOT a Feezable Thing.

    Jul 31, 2016 - Assistant Manager in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff. Decent discount w/ umbrella company partners, but discounts on WS product happen durring select times of the year. Lame.

    Cons

    Upper management (district management up to corporate) rely heavily on metrics to drive business. This company does not put their employees first. There have been people who have been top sellers/managers who have been with WS Inc for 13+years that have been let go of because they made too much and the store didn't have the payroll to accomidate them financially. Schedules for employees, both full/part time are never consistent. We are talking not even with minimum hours given.

    Continue reading
    23 people found this review helpful
  4. 1.0
    Former Employee

    Educational experience, but would not return

    Feb 3, 2012 - Corporate Merchandise Coordinator in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great brand; high-quality products -Great location (beautiful view of the bay)

    Cons

    -Lack of clear direction from upper management (combined with micromanagement...creates a lot of confusion) -Unrealistic expectations -Disrespect from upper management -Lack of transparency -Poor training -Old computers and systems

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    4 people found this review helpful