Williams-Sonoma Reviews | Glassdoor

Williams-Sonoma Reviews

Updated May 24, 2018
1,574 reviews

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2.8
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
677 Ratings

1,574 Employee Reviews

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Pros
Cons
  • Complete disregard for work-life balance; (in 68 reviews)

  • Upper management needs an overhaul (in 84 reviews)

More Pros and Cons

  1. "Enter damage codes on the computer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Williams-Sonoma full-time

    Pros

    The bonuses were great every week.

    Cons

    There aren’t any cons really.


  2. "Love the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time

    Pros

    Family like. Good team work, flexible

    Cons

    Nothing I enjoy being there everyday

  3. "Culinary Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Specialist in Hallandale Beach, FL
    Current Employee - Culinary Specialist in Hallandale Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (Less than a year)

    Pros

    Discount is amazing! Products are also great!

    Cons

    The job description does not match what I am actually doing within the store. Our schedule posts three weeks in advance but changes weekly.

    Advice to Management

    Honest work environment is mandatory .


  4. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    Great salary and great work schedule. Work is different every day which is awesome.

    Cons

    Christmas Peak is a lot of hours


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    High caliber employees, great products

    Cons

    Crazy pressure on retail employees to make up for slowing store traffic.

    Advice to Management

    Be more innovative in figuring out what retail and online look like. Appreciate the high caliber of employees at WS and treat them more like responsible adults.


  6. "Innovative & Sophisticated Marketing Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    - Great work/life balance; most employees work 9am – 5pm during the week and don’t work weekends
    - Constantly surrounded by incredibly talented people focused on improving all Williams Sonoma Inc brands
    - Strong management providing transparency to WSI key goals including 5 year plans for the overall brands + marketing specific goals; accessibility to CMO, Brand VPs, etc
    - Excellent analytics structure utilizing advanced modeling to allow first party data activation within marketing programs
    - Internal recognition when you’re doing a good job through promotions, monthly, department call outs, company wide call outs, etc
    - Opportunity for employees at every level to influence larger brand goals through full ownership of marketing programs; allows marketing organization to act as real subject matter experts
    - Strong environment of innovation and testing within marketing organization keeps employees on their toes and always learning

    Cons

    - Technology is older, but we’ve made improvements over the past few years to catch up
    - Sub-par perks compared to other Bay Area companies (no free lunches, etc), but outweighed by the growth opportunities available


  7. "Customer Service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brea, CA
    Former Employee - Customer Service Representative in Brea, CA
    Recommends

    I worked at Williams-Sonoma part-time (Less than a year)

    Pros

    It is a great place to work.

    Cons

    Part time you don't get any benefits.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care
    Former Employee - Customer Care
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Fun place to work, great people.

    Cons

    Can be demanding during peak holidays.


  9. "Solid Company"

    StarStarStarStarStar
    Former Employee - Leader
    Former Employee - Leader

    I worked at Williams-Sonoma full-time (More than 10 years)

    Pros

    great product, hard-working associates, company culture

    Cons

    lack of innovation, opportunities to advance


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    If you work hard you will get noticed and promoted quickly

    Cons

    The stores are hard to manage and retail is stressful.


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