Williams-Sonoma Reviews | Glassdoor

Williams-Sonoma Reviews

Updated August 16, 2017
711 reviews

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Current Employees

3.0
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Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
332 Ratings

711 Employee Reviews

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Pros
  • Great discount 40% off of most merchandise 20%off electrics (in 177 reviews)

  • decent work/life balance, depending on the time of year (in 47 reviews)

Cons
  • Tuff work life balance for entry-level employees (in 60 reviews)

  • A lot of work, the pay doesn't cover how much the upper management requires of you (in 77 reviews)

More Pros and Cons

  1. "Remote Customer Service"

    StarStarStarStarStar
    Current Employee - Remote Customer Service Representative in Norman, OK
    Current Employee - Remote Customer Service Representative in Norman, OK

    I have been working at Williams-Sonoma part-time (More than a year)

    Pros

    Work from home! Employee discount. Customers mostly pleasant.

    Cons

    Systems far behind technology. Mostly manual work around for most procedures. Lack of information to support staff


  2. Helpful (3)

    "Love the job, pay is not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WFM in Las Vegas, NV
    Current Employee - WFM in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (More than a year)

    Pros

    Work from home, great benefits, PTO/Sick/Vacation, VTO available depending on business need.

    Cons

    Pay, WFM at other companies start out quite a bit higher.

    Advice to Management

    Pay what we are worth, get rid of employees that do not do their job.

  3. "Family friendly, great opportunities for those with marketable skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist
    Current Employee - IT Specialist
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma full-time (More than 3 years)

    Pros

    Friendly, energetic team environment.
    Opportunity for growth.

    Cons

    Older technology resources (being replaced)
    Somewhat unforgiving attendance policy for non-salary.

    Advice to Management

    Keep promoting talent from within, and continue the incredibly family friendly environment.


  4. "Good company, but pay is on the lower side."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma as a contractor

    Pros

    Wonderful people and culture to be around.
    All around, people are passionate on showcasing the brand to the best of its abilities.

    Cons

    Pay is a bit on the low side.
    Not that many holidays compared to other companies.


  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Sales Associate in Coral Gables, FL
    Current Employee - Sales Associate in Coral Gables, FL
    Recommends
    Approves of CEO

    I have been working at Williams-Sonoma part-time

    Pros

    Flexible hours , good atmosphere and good pay

    Cons

    No cons in my opinion

    Advice to Management

    Management is the best, make you feel at home while at work


  6. "Performance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Analyst in Las Vegas, NV
    Current Employee - Performance Analyst in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (Less than a year)

    Pros

    The company culture was very relaxed and friendly. Many individuals in their workforce are older, which was shockingly awesome! The departments have these delicious pot lucks where everyone tries to impress with their family recipes. The workload was mild. I loved my first manager. She was very relaxed and was impressed with my reporting skills every time she needed something. The company does a great job of making sure employees are adequately recognized. My next supervisor was a bit challenging because she was younger and wasn't as technically wired as I was, but she always came into work with a positive go-getter attitude! You also have the opportunity to move around a lot across many departments. You can work as a social media overseer, a workforce management analyst, or a speech analyst all within 3 years. The company is great about letting you explore your options and trying new things, they just lack on the compensation.

    Cons

    The pay was not up to par with industry standards. I was hired as a performance analyst (sometimes called a returns analyst) at $16.50 per hour. If I showed more confidence in my Excel skills in the initial interview and if I knew SQL then, I bet I could have gotten more money. The company will pay, but the director of finance is a bit cheap with his employees. Also, sometimes it takes too long to get promoted. Many people have worked there for 10+ years, so management has this attitude that you need to cut your teeth before you can progress to a supervisor level.

    Advice to Management

    Please pay your employees fair market value. Every year associates complain that the pay is too low. I would have liked to stay, but the money was better elsewhere.


  7. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    Great people and great products

    Cons

    Not necessarily employee oriented. Very average benefits

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Current Employee - Sales Associate in Coral Gables, FL
    Current Employee - Sales Associate in Coral Gables, FL
    Recommends
    Approves of CEO

    I have been working at Williams-Sonoma part-time (More than a year)

    Pros

    Great environment to work in, all the employees are very nice and respectful and the managers are very friendly and understanding with any situation.

    Cons

    No Cons for this store and company


  9. "Call representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma part-time

    Pros

    They offer a lot of overtime.

    Cons

    They are really strict on the point system


  10. Helpful (1)

    "It's a fun company to work for to start a career!"

    StarStarStarStarStar
    Current Employee - Sales Manager in Alpharetta, GA
    Current Employee - Sales Manager in Alpharetta, GA
    Recommends
    Approves of CEO

    Pros

    Great experience, fun atmosphere, great people. You will get a lot of experience that will help getting future jobs and it always looks nice on a resume

    Cons

    A lot of work, the pay doesn't cover how much the upper management requires of you. There is such much tedious work that needs to be allocated better.


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