Williams-Sonoma Reviews | Glassdoor

Find your next job here

Williams-Sonoma Reviews

Updated January 13, 2018
341 reviews

Filter

Filter


341 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance needs improvement (in 65 reviews)

  • Upper management needs an overhaul (in 83 reviews)

More Pros and Cons

  1. "Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Las Vegas, NV
    Former Employee - Customer Service Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    Retail Discounts, Comprehensive Trainings and selected upper leads support. Events and Employee appreciation.

    Cons

    No Technical Support from the Helpdesk.

    Advice to Management

    Consider associates concern and rehire helpful helpdesk not just because they've been in the job for so long but for the benefits of so many that needs assistance and help.


  2. "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Discount and the product they sale

    Cons

    Pay, favortism, lack of payroll

    Advice to Management

    Don’t bring in people making more money than your current employees

  3. Helpful (1)

    "Pottery Barn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Studio Specialist in Jacksonville, FL
    Current Employee - Design Studio Specialist in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Williams-Sonoma part-time (More than 10 years)

    Pros

    The company offers a decent discount

    Cons

    Low pay, furniture quality and availability is not what it used to be, poor technology

    Advice to Management

    To learn what a "people first company" really means


  4. "Not for me"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Williams-Sonoma full-time

    Pros

    Allows you to make more money if production numbers are high

    Cons

    Too much personal problems interfering with work


  5. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Roseville, CA
    Current Employee - Sales Associate in Roseville, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Williams-Sonoma part-time (More than a year)

    Pros

    Discount, great sales team, niceproducts

    Cons

    No training, push to sell W-S credit cards, lack of support given to managers


  6. Helpful (1)

    "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma full-time (More than 3 years)

    Pros

    Customers, team, discount, product.

    Cons

    Lack of leadership and follow through from upper management.

    Advice to Management

    Re-evaluate the direction of the company.


  7. Helpful (3)

    "Marketing Planner for PBK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Planner in San Francisco, CA
    Former Employee - Marketing Planner in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time (More than 3 years)

    Pros

    Discount on merchandise was nice - but eventually loses it's luster- Sample sales were exciting at first, but the quality of even these items got progressively worse and worse- its amazing how much this company is willing to charge it's employees for severely damaged, and broken items.

    Cons

    Horrible work environment - Exact opposite of an "employees first" mentality. Employees are told and reminded that they are replaceable. Compensation is low, benefits are basic and vacation policy is not competitive.

    Advice to Management

    Company culture and operations were much better under the leadership of Chuck Williams, Laura Adler is the driving force behind low company morale.

  8. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma as an intern

    Pros

    Super friendly stuff, intelligent and kind overall. Was able to work in an environment I truly like in a social manner.

    Cons

    WSI is extremely stingy with its employees, every employee is severely overworked and exhausted. Hardly any benefits, not even snacks or anything at HQ.

    Boasts diversity but a majority of employees are white women
    Very close minded to hearing advice, you can present it but they won't run with it
    Extremely slow at raises/ promotions, things in general are very slow.

    Advice to Management

    Please listen to employees more instead of sticking with old rules.


  9. Helpful (1)

    "Inventory Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Love the product line - it's beautiful, compelling and noteworthy. Love the sample sales, too!

    Cons

    Old technology, out of date policies and programs, out of date leadership thinking.

    Advice to Management

    Update your thinking and your employee offerings quickly!


  10. Helpful (6)

    "Caution, Fellow Reviews Regarding Corporate Culture are Accurate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - great co-workers (HIGHLY depends on team)
    -sample sale where you can purchase a lot of goods [the only perk]
    - shuttle from downtown SF to corporate offices

    Cons

    - there is no culture, unless you count "work hard for no overtime, because you're salaried" as culture
    - everything is based on the budget, which is then allocated with favoritism toward select departments
    - no office supplies, because budget (all expenses were halted during year-end to hide from the financial books)
    - technology is years behind. all of the software used is archaic, and it feels terrible to know that you're not learning anything that can be applicable outside of WS, Inc.
    - no work from home
    - 2 weeks PTO for the first 5 years is a bit ridiculous, seeing as other Bay Area companies offer substantially more
    - projects begin, workers are expected to drop everything to hustle... only to find out the project has been canceled. Great to see all the overtime efforts come to fruition
    - company turnover is extremely high. you'll never know who to contact in other departments to get things done. there have also been continual lay-offs under the guise of "performance-based firing".. can performance REALLY be bad enough to the point that it's more effective to train and pay someone new, than to encourage and motivate current employees??
    - extremely few perks [eg. free snacks, company events, holiday parties]
    - extremely slow promotion rate. people work 10+ years to promote. vertical movement only occurs when people leave/quit [or if you're in one of the department with big budgets (corporate political favoritism, trickling down from executives)]. lateral movement is the only way to gain any new skills
    - lack of diversity (majority white female or gay male)... diversity initiatives are nothing but a PR ploy

    Advice to Management

    more transparency from the executive level so that people dont feel like grunts. "people first" may no longer be an accurate mission as shareholders rule


Showing 341 of 1,576 reviews
Reset Filters