Williams-Sonoma Reviews | Glassdoor

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Williams-Sonoma Reviews

Updated January 19, 2018
420 reviews

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420 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 65 reviews)

  • Upper management needs an overhaul (in 83 reviews)

More Pros and Cons

  1. Helpful (4)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time (More than a year)

    Pros

    The people are all great and hard working. Everyone wants to be successful.

    Cons

    Stock rooms are disorganized. Scheduling is random - no set schedules. Management doesn’t care about making changes....only cares about sales. High turn over. No training.

    Advice to Management

    Listen to employees and implement changes that will help the store run more smoothly which will in turn increase sales.


  2. "Risk Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Management in San Francisco, CA
    Current Employee - Risk Management in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma full-time (Less than a year)

    Pros

    Location of SF Office.

    Cons

    Vacation policy and length of time to be vested.

    Advice to Management

    Provide more flexibility to Vacation - maybe go to a pure PTO program

  3. Helpful (3)

    "Culture shift"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    Work-life balance in many roles. Great people.

    Cons

    Poor communication from executives. Not clear leadership/direction.


  4. "Working in the Stock Room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate
    Former Employee - Stock Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    Good discount on merchandise, worked with fun people, staff are always cooking and baking dishes, great job for those that enjoy organizing merchandise and climbing ladders.

    Cons

    Minimal pay, long hours especially during the holidays, constant drama between employees, no bonuses and not many opportunities to quicky move up.

    Advice to Management

    Our store managers seemed to turn blind eyes to certain behaviors of long-time employees for fear of holding them accountable. Not many people working there seemed able to take responsibility for poor decisions they made, items getting misplaced or broken, or really anything that was then questioned by higher ups. It was frustrating to know who had done something and why but then to hear them deny it because they were nervous the management would criticize them. I loved my job, I did not enjoy the work environment 100%.


  5. "op manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    good discount on many items

    Cons

    unbalanced work working weekend and holiday

    Advice to Management

    none


  6. Helpful (9)

    "Great people who aren't taken care of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    90 percent of coworkers are, for the most part, talented, hardworking, well- or overqualified for what they do, and a pleasure to be around every day.

    Cons

    The remaining 10 percent are difficult personalities.
    This company doesn't take steps to care for its employees: Only 10 vacation days for the first 3 years at the company, few holidays aside from the requirements like Christmas Day, Thanksgiving Day, etc., comp days are not given for on-site weekend work, and the company doesn't recognize and acknowledge its hard workers with career development opportunities.

    Advice to Management

    Open a specific, outlined career development conversation from six months to a year in. Increase vacation days to 15 per year.


  7. Helpful (7)

    "Truthful review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Fun committee, test kitchen, decent benefits, some nice coworkers

    Cons

    Senior management is horrible. I think the biggest problem. Management is 'allowed' to be disrespectful to their associates and get away with it constantly. There is definitely favoritism and it shows heavily. They promote people that should not be managers as they do not know how to work well with others let alone manage a team or person. For the most part people only get promoted if someone leaves a position. Huge turnover rate. With that being said when employees leave the workload is usually distributed to someone that already has a lot on their plate. Extra work is never asked if you can do it or help out but told this is now your job. And you are not compensated for the extra work. A lot of unhappy employees.

    Advice to Management

    Find better managers, directors and VP's. People that actually work well with others and know how to really manage. You should allow your associates to review their managers as well, it may help with your high turnover rate.

  8. Helpful (4)

    "Great People, Culture Needs Help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Neutral Outlook
    Disapproves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    Great team and co-workers. Your peers are always willing to support and help train you. You gain a lot of ownership and exposure to high level executives early in your career. You have the capabilities to impact business for a national retailer.

    Cons

    No flexibility in work hours, 'old corporate' mentality which will continue to make the company less competitive in a fast-paced market. Very very little paid vacation time, with upper management having little understanding to what it's like for a new employee in today's market. Not very sophisticated technology to get your work done.


  9. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Great people! Great discounts!

    Cons

    Holiday hours were crazy!

    Advice to Management

    Need a better management training program in order for employees to be promoted.


  10. "Sales."

    StarStarStarStarStar
    Former Employee - Sales in Crystal Cove, CA
    Former Employee - Sales in Crystal Cove, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    Great discount and nice coworkers. Ongoing training.

    Cons

    Lack of hours. Low wage.


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