Williams-Sonoma Reviews | Glassdoor

Williams-Sonoma Reviews

Updated December 12, 2017
1,481 reviews

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1,481 Employee Reviews

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Pros
Cons
  • Work life balance needs improvement (in 64 reviews)

  • A lot of work, the pay doesn't cover how much the upper management requires of you (in 81 reviews)

More Pros and Cons

  1. "Proceed With Caution..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Las Vegas, NV
    Former Employee - Editor in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    Product Discount
    Friendly and Fun Co-workers

    Cons

    Low pay
    Lack of overtime for Support Departments when it is sorely needed
    Not enough training
    Not enough information about other departments and what they can do

    Advice to Management

    Have more help readily available for Customer Service Associates so that they're not dumping calls that they do not know how to handle and angry customers requesting Supervisors into other departments.

    Re-evaluate some of the pay grades. There are few departments that are really underpaid for the amount of work they do.


  2. Helpful (7)

    "Great people who aren't taken care of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    90 percent of coworkers are, for the most part, talented, hardworking, well- or overqualified for what they do, and a pleasure to be around every day.

    Cons

    The remaining 10 percent are difficult personalities.
    This company doesn't take steps to care for its employees: Only 10 vacation days for the first 3 years at the company, few holidays aside from the requirements like Christmas Day, Thanksgiving Day, etc., comp days are not given for on-site weekend work, and the company doesn't recognize and acknowledge its hard workers with career development opportunities.

    Advice to Management

    Open a specific, outlined career development conversation from six months to a year in. Increase vacation days to 15 per year.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma (More than a year)

    Pros

    Great way to learn about cooking tools

    Cons

    Should pay a $1 more

    Advice to Management

    Pay $1 more


  4. "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time

    Pros

    great opportunities for advancement if you know someone.

    Cons

    upper levels are pretty selfish

    Advice to Management

    worry about the employees more and your success will come


  5. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Great people! Great discounts!

    Cons

    Holiday hours were crazy!

    Advice to Management

    Need a better management training program in order for employees to be promoted.


  6. "Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Las Vegas, NV
    Former Employee - Customer Service Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    Retail Discounts, Comprehensive Trainings and selected upper leads support. Events and Employee appreciation.

    Cons

    No Technical Support from the Helpdesk.

    Advice to Management

    Consider associates concern and rehire helpful helpdesk not just because they've been in the job for so long but for the benefits of so many that needs assistance and help.


  7. "Database Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Great office culture and benefits

    Cons

    I don't have anything negative.

  8. "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    Discount and the product they sale

    Cons

    Pay, favortism, lack of payroll

    Advice to Management

    Don’t bring in people making more money than your current employees


  9. "Great Employee Discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Assistant Manager in Provo, UT
    Former Employee - Visual Assistant Manager in Provo, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    The best part is the 40% off employee discount!

    Cons

    Like any retail job, the hours aren't the best.


  10. "Sales."

    StarStarStarStarStar
    Former Employee - Sales in Crystal Cove, CA
    Former Employee - Sales in Crystal Cove, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    Great discount and nice coworkers. Ongoing training.

    Cons

    Lack of hours. Low wage.


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