Williams-Sonoma Reviews | Glassdoor

Williams-Sonoma Reviews

Updated March 23, 2017
316 reviews

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316 Employee Reviews

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Pros
Cons
  • Tuff work life balance for entry-level employees (in 57 reviews)

  • Poor upper management provide no direction or continually turn the ship around into another direction (in 74 reviews)

More Pros and Cons

  1. "Associate Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager and General Manager in Sarasota, FL
    Former Employee - Associate Manager and General Manager in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma (More than 10 years)

    Pros

    Great Company to work for and a lot of opportunities.......if you are relocatable

    Cons

    Training associates not a priority

    Advice to Management

    Focus on consistent training and education for new hires as well as existing associates, by craving out the time and funds


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Williams-Sonoma part-time

    Pros

    Positive, friendly, open environment for employees.

    Cons

    Sometimes requires night and long week-end hours.


  3. "Not a bad place to work but a lot of improvement is needed!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Associate in Claremont, NC
    Former Employee - Accounting Associate in Claremont, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    Good benefits, variety of job positions, love the vacation roll-over!

    Cons

    The con of a huge corporation is having to contact several people to complete one simple task.

    Advice to Management

    Communication and teamwork is key to success regardless of your position!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Seasonal Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Memphis, TN
    Former Contractor - Anonymous Contractor in Memphis, TN
    Recommends
    Neutral Outlook

    I worked at Williams-Sonoma as a contractor (More than a year)

    Pros

    Lot of hours, Lot of overtime, the company actually treats their employees well. Bonuses! 4 day work week.

    Cons

    After peak season no matter what your attendance or production was you would be walked out.

    Advice to Management

    Roll Hard working and dependable seasonals over to full-time after peak.


  6. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in San Francisco, CA
    Former Employee - Stock Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time (More than 3 years)

    Pros

    Flexible work hours. Fun people to work with.

    Cons

    managers often caved to customer complaints, even when they were outright wrong due to the close proximity of the corporate office.


  7. "Customer Service"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Assistant Manager in Elizabeth, NJ
    Former Contractor - Assistant Manager in Elizabeth, NJ
    Recommends
    Neutral Outlook

    I worked at Williams-Sonoma as a contractor (More than a year)

    Pros

    great company to work for.

    Cons

    Warehouse center was too far


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time (More than 8 years)

    Pros

    great people and sample sales are great!

    Cons

    unflexible work schedules and they pay on the lower side for employees who have been with the company a while


  9. Helpful (1)

    "West Elm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you're into design and enjoy a good discount, it's not a bad place to be. My manager was really flexible with my work hours after I took on a full time job.

    Cons

    The management at my store could have been better. The GM lacked the ability to delegate tasks and handle customer concerns and issues and would throw his employees under the bus from time to time.

    Advice to Management

    Take accountability for yourself, your store and your team. There is always the opportunity to attempt to fix something the right way; not standing beside your employees for an honest mistake or something that truly wasn't their fault is not the way.


  10. "Like a Dinner Party that You're Paid to Be a Part Of..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Talking about food, cooking, planning holidays and parties with those who need help or just share the passion. Lots of incentives and samples!

    Cons

    Tiny space - hard to manage merchandising expectations and balance excellent customer service

    Advice to Management

    Investing in more staff per shift will benefit everyone!


  11. "Decent place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Friendly work environment, and management is always present and very helpful.

    Cons

    In my opinion a dead-end job. Not much room for growth, and the manual labor is strenuous.

    Advice to Management

    Focus more on organization, because there is a lot of spent time on locating product.



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