Williams-Sonoma Reviews | Glassdoor

Williams-Sonoma Reviews

Updated September 20, 2017
357 reviews

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357 Employee Reviews

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Pros
Cons
  • Tuff work life balance for entry-level employees (in 60 reviews)

  • A lot of work, the pay doesn't cover how much the upper management requires of you (in 79 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company to work for, raises are few and far between"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    The advancement opportunities are they if you are willing to come to work and push yourself to gain knowledge.

    Cons

    There is not enough training for the driver, There are so many temps in and out that it creates never ending inventory issues because they flat out don't care.

    Advice to Management

    Try and hire more fulltime associates that actually will take pride in their work instead of a bunch of temps to save a dollar,


  2. "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Intern - Market Research Assistant
    Former Intern - Market Research Assistant

    I worked at Williams-Sonoma as an intern

    Pros

    The managers I spoke with were nice and inviting. Lots of opportunities for growth. Good work balance.

    Cons

    Company seemed very resistant to innovative change.

  3. "Good place to work in the retail sector."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    As an IT , professional there were plenty of challenges working with cutting edge, and legacy technologies. Being a relatively smaller retail company there was a tight knit approach to getting things done. There was natraul togetherness approach to getting things done.

    Cons

    IT functions in retail companies are challenging. There are limited locations to work at, and conditions at job sites, are an after thought.

    Advice to Management

    Focus on organic growth as well as new markets


  4. "Work at Home Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Customer Service Representative
    Former Contractor - Customer Service Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma as a contractor (Less than a year)

    Pros

    Telecommute, Excellent Wage,Empowered to make decisions

    Cons

    Was only hired for 3 months and one month was training. I only marked one star for Career because long term was not available.

    Advice to Management

    Let perspective employees know in advance extremely short seasonal position. Lead line was an excellent resource if not counted against you in metrics. Not sure if it was. I really liked my trainer and supervisors assistance when available. Otherwise awesome management.


  5. "Treated me fairly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time (More than a year)

    Pros

    The best discounts!!! Because it was a part time job, they were very flexible with my schedule.

    Cons

    No major cons. Sometimes it got too busy during xmas time to really help everyone in the store, which should not be the case at their prices.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma part-time

    Pros

    Nice environment and people
    Was shown how to do the tasks given

    Cons

    General Manager is a hard person to please
    Requesting time off is so hard to do

    Advice to Management

    You have a nice crew just focus on upper management


  7. "A Great Place to Work"

    StarStarStarStarStar
    Former Employee - Embroider Operator in San Francisco, CA
    Former Employee - Embroider Operator in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Williams-Sonoma (Less than a year)

    Pros

    Good Incentives for above and beyond.

    Cons

    Very Long Hours and Weekends

    Advice to Management

    Stop Bickering with HR

  8. "Absolutely loved it. Could be high stress at times, but had amazing coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scheduler in Arlington, TX
    Former Employee - Scheduler in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time (Less than a year)

    Pros

    Benefits and pay are both good, clear outlines of what is expected of you. The best upper management ever.

    Cons

    Direct manager was horrible, but also no longer with the company. Seasonal stress, but should be expected.

    Advice to Management

    Keep up the good work!


  9. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time (More than 3 years)

    Pros

    You get exposure to some of the best selling techniques retail has to offer. This sales job will look good on your resume.

    Cons

    Processes and systems are outdated making job much more difficult than it needs to be.

    Advice to Management

    Management should invest in employees and process improvement


  10. "Good job for retail work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time (Less than a year)

    Pros

    Fast-paced environment which stays relatively interesting if you're a foodie. I demonstrated a good work ethic and was quickly promoted from temp holiday staff to permanent part-time, with the option to advance. There were also good goal incentives, and management acknowledged good hustle.

    Cons

    Work environment or "vibe" varied, depending on the manager on duty. Holiday times were BEYOND HECTIC. Also, I felt a little pressure to sign people up for credit cards.

    Advice to Management

    Don't bring your personal moods or situations to work with you, and especially don't take that stuff out on employees.


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