Williams-Sonoma Reviews in San Francisco, CA | Glassdoor

Williams-Sonoma San Francisco Reviews

Updated November 20, 2017
311 reviews

Filter

Filter

San Francisco, CA Area

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
153 Ratings

311 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance needs improvement (in 64 reviews)

  • A lot of work, the pay doesn't cover how much the upper management requires of you (in 81 reviews)

More Pros and Cons

  1. "Risk Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Management in San Francisco, CA
    Current Employee - Risk Management in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma full-time (Less than a year)

    Pros

    Location of SF Office.

    Cons

    Vacation policy and length of time to be vested.

    Advice to Management

    Provide more flexibility to Vacation - maybe go to a pure PTO program


  2. "Old & Obsolete"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing in San Francisco, CA
    Former Contractor - Marketing in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma as a contractor (More than a year)

    Pros

    - Good work life balance. Everyone in the corporate office leaves at 5:00 pm (or earlier) and most people do not check emails once they have left.
    - If you stay at the company for a long time, you are sure to get title changes and move up the ladder slowly.

    Cons

    - VERY slow. I had about 2 hours' worth of work on an average day. It's difficult to learn anything when you don't do anything.
    - Everything is old. Use of old school technology (& a ton of paper). There is no desire to try to learn new things and what the market trends are. People are stuck in their ways.
    - Hard to get to know people because everyone keeps to themselves & the office is very quiet. I found it difficult to connect with even the people on my own team unless I was in meetings with them.
    - Hierarchy is everywhere. I was told I couldn't sit in a certain seat during a meeting because that's for the "big fish." Management has no idea what their team is up to or what kind of work they do.
    - Upper level management seems unrealistic about where the company is currently. They make comparisons other retail companies that are clearly not of the same caliber. (Ex: Amazon.)
    - 0 office perks. You have to even bring your own tissues, pens, and notebooks if you want to use it.
    - Pay is subpar compared to the rest of the city.

    Advice to Management

    Change everything. From the way you think about the entire business to how you motivate employees. All the other businesses are moving forward while WSI is stuck in the olden days.

  3. Helpful (7)

    "Great people who aren't taken care of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time

    Pros

    90 percent of coworkers are, for the most part, talented, hardworking, well- or overqualified for what they do, and a pleasure to be around every day.

    Cons

    The remaining 10 percent are difficult personalities.
    This company doesn't take steps to care for its employees: Only 10 vacation days for the first 3 years at the company, few holidays aside from the requirements like Christmas Day, Thanksgiving Day, etc., comp days are not given for on-site weekend work, and the company doesn't recognize and acknowledge its hard workers with career development opportunities.

    Advice to Management

    Open a specific, outlined career development conversation from six months to a year in. Increase vacation days to 15 per year.


  4. Helpful (3)

    "Great People, Culture Needs Help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Neutral Outlook
    Disapproves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    Great team and co-workers. Your peers are always willing to support and help train you. You gain a lot of ownership and exposure to high level executives early in your career. You have the capabilities to impact business for a national retailer.

    Cons

    No flexibility in work hours, 'old corporate' mentality which will continue to make the company less competitive in a fast-paced market. Very very little paid vacation time, with upper management having little understanding to what it's like for a new employee in today's market. Not very sophisticated technology to get your work done.


  5. Helpful (3)

    "Hit or miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Planner in San Francisco, CA
    Former Employee - Planner in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    The discount is great since you can use it at WS, PB and West Elm, sample sales are even better. HR listens to your feedback and actions on what they can.

    Cons

    They pay lower than every other company in the Bay Area, and benefits are not great, the biggest con is the conservative vacation policy, you get 2 weeks a year but accrue based on hours worked, so, you won't get even 1 day of vacation until you work 6+ months (they also hire big during the holidays so be cognizant of time off needed if you're hired during that time). There are also two "furlough" days you're forced to take annually (either with your accrued vacation time or unpaid) to reduce the company's liability.

    Your experience totally depends on the team you're hired on to. You can work with some great people, or some people that are pretty terrible human beings. You can have a great work-life balance, or you can be chained to your desk for 14 hours a day. You can be promoted quickly with high-visibility, or you can be stuck in your job for 3-4 years with maybe a 1% raise.

    Advice to Management

    Pay attention to toxic employees


  6. Helpful (1)

    "Small minded, backward thinking, and completely incapable of evolving to reflect how people shop now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Assistant in San Francisco, CA
    Current Employee - Project Assistant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (More than a year)

    Pros

    Office is near Fort Mason, so beautiful views.

    Cons

    Very few queer people or people of color.
    Tasks are so bogged down in unnecessary procedure that accomplishing anything takes ages.
    The employees are miserable. No one is happing in their job. Everyone has a terrible attitude.

    Advice to Management

    Diversify, both in people and policies. Fire the sour old white men that hate their jobs. Empower your employees to make decisions and grow. Maybe then your quarterlies wouldn't continue to drop...


  7. "Loader/Unloader"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Loader/Unloader in Richmond, CA
    Current Employee - Loader/Unloader in Richmond, CA
    Recommends
    Positive Outlook

    I have been working at Williams-Sonoma full-time (Less than a year)

    Pros

    Its a fast pace job with kind coworkers

    Cons

    I am the only woman in my department

  8. "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in San Francisco, CA
    Former Employee - IT Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time (More than 3 years)

    Pros

    Nice working for a high end specialty brand. Good discount, but the prices are still quite high. Best benefit for employees is the quarterly sample sale where you can buy (used) floor samples at a fraction of the list price. Interesting projects and smart staff.

    Cons

    They focus on budget first,-scope and resources second. Tend to take on large scale projects with a small amount of resources, not thinking through the actual length and complexity of projects. At times, can be a "pressure cooker" environment.


  9. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (More than a year)

    Pros

    Small company vibe with exposure to a lot of levels of the company.

    Cons

    Often a lot of work and not enough people to do it.


  10. Helpful (28)

    "Some positive experiences, but the problems are known and not going away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Finance Manager in San Francisco, CA
    Former Employee - Senior Finance Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time (More than 3 years)

    Pros

    The finance team is a terrific training ground, has some sharp people and opportunities to tackle real problems. Overall, the “jerk factor” is low at WSI: coworkers are supportive of one another and it’s rare to walk around the office and not see a lot of folks smiling. The executive team is frighteningly intelligent and hardworking.

    Cons

    Compensation is uncompetitive in San Francisco on all fronts: salary, bonus, benefits, and no equity below the Director level. Not to mention only two weeks of vacation until you hit five years of service, and each year-end CEO Laura has employees take the final two days of the year as PTO so that the company can hit its EPS targets… cold comfort to non-bonus, non-equity compensated employees who then have a whopping eight days of PTO remaining for the year.

    IT is laughable; investment is paltry so that more cash can be returned to investors, and the corresponding gains in share price flow (internally) to Director-level and above, who don’t have to feel as much of the pain of the archaic technology that they ask their employees to do their jobs with.

    Advice to Management

    Listen more and dictate less. The sense among the staff is that we spend most of our time reacting to changing direction from the top, and that advice that flows up to you is ignored. You want to know what the details are, but often don’t take the time to understand them.

    Finally, claiming that you are “People First” is a relic of the past. This company is “Shareholders First”, so have the decency to be honest with your people and align their compensation accordingly.


Showing 311 of 1,554 reviews
Reset Filters