Williams-Sonoma Reviews in San Francisco, CA | Glassdoor

Williams-Sonoma San Francisco Reviews

Updated April 22, 2017
294 reviews

Filter

Filter

San Francisco, CA Area

294 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Tuff work life balance for entry-level employees (in 57 reviews)

  • Poor upper management provide no direction or continually turn the ship around into another direction (in 74 reviews)

More Pros and Cons

  1. "summer intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Intern in San Francisco, CA
    Former Intern - Summer Intern in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma as an intern (Less than a year)

    Pros

    had a great experience, i was in the internal communications department. team was very supportive and was given valuable work to complete. didn't feel like i was given busy work

    Cons

    commute is killer if you don't live in SF, not all departments will allow you to work from home


  2. "Loved it"

    Star Star Star Star Star
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Williams-Sonoma (More than a year)

    Pros

    Great coworkers, Nice location, Fun products

    Cons

    Completely focused on sales
    Stressful during holidays


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma (More than 8 years)

    Pros

    Solid and growing, if you can keep up with the growth demands you'll do well

    Cons

    Various locations still need to be better in communications. Company growth has been too fast to allow time to make systems perfect.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time (More than 8 years)

    Pros

    great people and sample sales are great!

    Cons

    unflexible work schedules and they pay on the lower side for employees who have been with the company a while


  6. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in San Francisco, CA
    Former Employee - Stock Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Williams-Sonoma part-time (More than 3 years)

    Pros

    Flexible work hours. Fun people to work with.

    Cons

    managers often caved to customer complaints, even when they were outright wrong due to the close proximity of the corporate office.


  7. "inventory management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Control Buyer in San Francisco, CA
    Former Employee - Assistant Control Buyer in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    Great company, good benefits, general sense of caring for employees, flexible schedule to some degree

    Cons

    Lack of cohesiveness between departments, lack of consistent timeline management across departments related to job functions.

    Advice to Management

    Have everyone on the same company calendar regarding deadlines to ensure communication is the same to all departments and managers.


  8. Helpful (2)

    "Good experience overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in San Francisco, CA
    Current Employee - Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma (More than 3 years)

    Pros

    Good work life balance. Not overworked.

    Cons

    Too many cooks in the kitchen. Feels like a game of telephone at times therefore making the process much slower than it could be.


  9. Helpful (14)

    "Pottery Barn - tough place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma (More than 8 years)

    Pros

    Great healthcare benefits (although be prepared to pay your fair share monthly), 40% employee discount at all company brands. Some amazing people work there. Great place to put on resume if entry-level (although pay is low). Great environment for 20-somethings who are hungry and willing to work hard.

    Cons

    Be prepared to work around the clock - emails and texts don't stop at 6pm, be prepared to get calls at all hours, especially if you work on the eCommerce side. Salary is not competitive. Turnover is very high, training and re-training is constant. The company preaches innovation and inspire - however the environment moves so fast that employee well-being takes the backseat to a reactive workforce. Promotions are often given as a preventive measure for employees threatening to quit. The toxic environment is top down - starts with the unrealistic expectations and treatment of the CEO Laura Alber which trickles down through upper management and effects the hard-working lower levels. Training is mostly non-existent and managers/directors are not properly setup for management success.

    Advice to Management

    Invest in your managers - bad management trickles from top down. Laura - please work on your delivery and support of your teams. They don't need coddling - they need encouragement and to own their responsibilities - not micro-management. train your upper management to do the same so that entry level employees feel like they are in a positive environment. when business is bad, don't beat down the teams - work with them to find solutions. let the teams plan and innovate instead of being reactive all the time. it's a discouraging environment with many people miserable and in the last two years almost every person with tenure has either left or being laid off. create a better environment and you will see the good employees with come and stay.


  10. Helpful (12)

    "Office Politics Aplenty. Good for some, bad for most."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in San Francisco, CA
    Former Employee - Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Williams-Sonoma full-time (More than 8 years)

    Pros

    Strong product and brand aesthetic. As a marketer it makes your job a lot easier when you don't have to make up for poor merchandise and creative. There is an employee discount and frequent sample sales where you can get great deals. This is a good place to start your career. You get to network with a lot of people and the company is respected in the industry so you'll build yourself a strong foundation for your resume to help launch you to the next opportunity.

    Cons

    Office politics. There is a lot of it here. If you're good with all types of people and your manager likes you, you'll do really well here. If you don't get along with your manager you won't make it very far up the ladder. Your supervisor makes or breaks you here, no matter how competent or hard-working you are. So there is a lot of time that has to be spent massaging relationships.

    Advice to Management

    WSI needs a manager & above training program and a formalized way of allowing people at the bottom to provide feedback on their supervisors and leaders. Continuing to promote/place the wrong people in leadership roles is hindering the business because of high-turnover and employee dissatisfaction across the org. The company has gotten away from being "people first" and needs to go back to that philosophy if it wants to compete in today's market of many Bay Area companies that offer not only better compensation and benefit packages, but strive for a happy workforce.


  11. Helpful (1)

    "Really not a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma as a contractor (Less than a year)

    Pros

    This is from the IT side - the architects are amazing...

    Cons

    Some of the Group PDMs are a complete nightmare. Their eCom dept is a complete joke.

    Advice to Management

    Find true leaders. See what substance your upper management brings to the table. If everyone leaves, there is obviously a problem.



Showing 294 of 1,381 reviews
Reset Filters