Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated December 14, 2017
1,812 reviews

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3.4
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Willis Towers Watson CEO John Haley
John Haley
308 Ratings

1,812 Employee Reviews

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Pros
  • Willis Towers Watson makes its employees a priority and offers a good work / life balance (in 142 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 48 reviews)

Cons
More Pros and Cons

  1. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claim Consultant in Hartford, CT
    Current Employee - Senior Claim Consultant in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Able to work from home; great clients and colleagues; autonomy; good pay and benefits

    Cons

    At times, it still feels as if Willis and Towers Watson are two separate companies

    Advice to Management

    Continue to work towards an integrated company


  2. "Quality Assurance Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Satisfying work, plenty of opportunity to grow skills.

    Cons

    Long hours Limited room for professional growth

  3. Helpful (1)

    "Laid Back Professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    A beautiful view in the Seattle office. Casual dress code (no holes in jeans) Managers and admins have good overall relationships. Team culture, no micro-managing. Salary and benefits are fair. Opportunity to grow within the LOB or in another LOB.

    Cons

    Definitely need to take, bus, train or light rail. No parking.


  4. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Benefits package is great and there are plenty of opportunities for career advancement.

    Cons

    As with any customer service job, dealing with certain clients or customers can be stressful.


  5. Helpful (1)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Growth opportunity
    Great benefits
    Pension plan
    Great reputation

    Cons

    Stress
    Large organization; get lost in the shuffle


  6. "Making Strides"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive
    Former Employee - Sales Executive
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time

    Pros

    Talented, dedicated local associates are supported by solid industry resources.

    Cons

    Continuous initiatives focus their best brokers inwardly. Client work and face time with clients suffers.

    Advice to Management

    Hire the best and let them do what they do best. Go easy on introducing new initiatives. Too many initiatives leads to inward focus and lost clients, which leads to poor morale.


  7. "Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Actuarial Analyst in Chicago, IL
    Current Employee - Retirement Actuarial Analyst in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Lots of opportunities, intelligent and driven coworkers, team atmosphere, fast paced, client facing experience, fast knowledge growth, flat level structure, study program

    Cons

    Long hours frequently, 55+ hour weeks during busy season, can be stressful, quick turnarounds to meet client needs, competitive enviornment, very high standards

    Advice to Management

    Hire more junior associates to avoid high turnover early on in careers

  8. "Account Manager - National Accounts/Casualty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Great opportunities for advancement
    Great Mentorship program
    Loyal to its employees

    Cons

    Big corporation where sometimes you may feel lost in the shuffle


  9. "Tempe Willis Towers Watson Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Benefit Advisor in Tempe, AZ
    Former Employee - Seasonal Benefit Advisor in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    Does not age-discriminate like most large employers, competitive wages, humane "workforce" which allows scheduled days off for doctor appointments, etc.

    Cons

    30-somethings rule despite a lack of life experience.

    Advice to Management

    Get contract work that will allow seasonal insurance agents to stay on-board.


  10. Helpful (1)

    "Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    WTW has a great study program for those interested in an actuarial track

    Cons

    not your typical 9-5 job


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