Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated July 23, 2017
1,645 reviews

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3.4
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Willis Towers Watson CEO John Haley
John Haley
232 Ratings

1,645 Employee Reviews

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Pros
  • Best company to provide work life balance (in 128 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 42 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 134 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 75 reviews)

More Pros and Cons

  1. "An experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Richardson, TX
    Current Employee - Benefits Advisor in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    This company is the leading edge of benefits. I enjoy working for them.

    Cons

    I can think of is that the pay should be higher especially in comparison to other companies. However they are working on that. Also I think they they need a daycare for employees. If you are a parent of a young child its harder to work here with the closing shift being 8pm. They do have late shifts and shift bids.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Placement Specialist in Dallas, TX
    Current Employee - Placement Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Opportunity here is very good

    Cons

    Unorganized at times but improving

    Advice to Management

    continue to integrate two companies

  3. "Happy to be here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Denver, CO
    Current Employee - Senior Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Great people, solid leadership, I enjoy coming to work

    Cons

    I can't think of any at the moment


  4. Helpful (1)

    "Typical call center environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Representative in Mount Laurel, NJ
    Current Employee - Customer Services Representative in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Starbucks coffee. Good number of vacation days. Great coworkers and company sponsored events. Very inclusive in terms of who is hired.

    Cons

    Advancement opportunities are restricted to those who are favorites. Raises are not keeping up with work. Benefits are high deductible plans.

    Advice to Management

    Promote by skill vs. Office politics /favoritism.


  5. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Tempe, AZ
    Former Employee - Customer Service Associate in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    Self motivated, easily adaptable, optumistic.

    Cons

    New to the line of work.

    Advice to Management

    N/A


  6. "Administrative Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Benefits are great
    Has pension plan
    Technology is above par

    Cons

    No upward mobility in current practice
    Culture not ideal


  7. Helpful (1)

    "wtw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    retirement benefits, flexible work arrangements, people.

    Cons

    management, multiple mergers, review process. Professional excellence process is a time waster

    Advice to Management

    do a better integrating sales teams with business lines. Way too much attention and wasted time on the PE process

  8. "So much potential, so little regard for performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Flexible and inclusive culture (some locations more than others), interesting work, fantastic colleagues, good benefits, including pension

    Cons

    Sub-par base pay, cultural clash due to recent merger, distant leadership


  9. "Great momentum to be there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    New opportunities coming from the merge between Willis and Towers Watson.
    Highly technical people and great team work.

    Cons

    No cons I can think about.

    Advice to Management

    Focus on the skilled and technical people of your team as they are the future of the brokers and consultants industry.


  10. "Management Guidance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Richardson, TX
    Former Employee - Customer Service Supervisor in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Good work atmosphere. Managers provide opportunities if you are working for it. Supervisors can be kind hearted and leading if given the opportunity.

    Cons

    Managers provide NO training to their supervisors. New software rollouts occur and the supervisors have to teach their managers how to use them.

    Advice to Management

    Learn your job and the supervisors job before giving out instructions to do things. Hire directors who have actually worked in a call center before!


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