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Willis Towers Watson

Engaged Employer

Willis Towers Watson

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Willis Towers Watson Reviews

Updated Dec 2, 2021

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Found 4,295 of over 5,148 reviews

3.9
76%
Recommend to a Friend
82%
Approve of CEO
Willis Towers Watson CEO John Haley
John Haley
1,312 Ratings
Pros
  • "Wonderful work environment and workspace(in 217 reviews)

  • "Flexible work hours, flexible benefits, optional retirement fund(in 148 reviews)

  • Cons
  • "Work-life balance and client demands(in 217 reviews)

  • "Minimal pay progression, long hours during busy season(in 126 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Willis Towers Watson and is not affected by filters.

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    1. 5.0
      Current Employee

      Great Company

      Oct 6, 2021 - Lead User Experience Designer in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great, very knowledgable

      Cons

      Consultant company not a software company

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    2. 1.0
      Former Employee, more than 5 years

      Avoid. Go to Marsh or literally anywhere else.

      Nov 24, 2021 - Broker in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pizza parties instead of pay raises...

      Cons

      Underpaid, undervalued, talk about diversity but it is just to keep with the Jones versus actually doing it. Big company and easy to get lost in the mix. Never work in a service center, they will always strive to pay you as little as possible, no upward mobility, and get ready for 1-2% raises and laughable bonuses. Rotating door of colleagues because people see through the BS rather quickly. As a result, get ready for the frustrations of new colleagues that need to learn SOPs from scratch. Only got offered the opportunity of a promotion after resigning. Retail offices have more opportunity, but it all depends on who you report to. AON merger was a disaster—massive brain drain, battlefield promotions for the people who got left behind when others jumped ship and didn’t invite them. (They weren’t invited for good reason and now they are running the show) Upper management explained that the merger would be great for the world, innovation, BS BS BS—the DOJ said the exact opposite. The ivory tower management were just in it to line their own pockets and get golden parachutes. AON was happy to pay $1B termination fee after putting WTW through the ringer.

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      3 people found this review helpful
    3. 5.0
      Former Employee, less than 1 year

      Good if you can handle a high call volume

      Nov 29, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dedicated management. Room for advancement.

      Cons

      Calls can be stressful. Call center environment.

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    4. 5.0
      Former Employee

      Multinational Company

      Nov 30, 2021 - Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company provides good benefits and infrastructure

      Cons

      Requires a higher level of business responsibility

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    5. 4.0
      Current Employee

      Positive experience with lots of room for improvement

      Nov 10, 2021 - Vice President Marketing in New York, NY