Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated June 18, 2018
2,071 reviews

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3.4
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Willis Towers Watson CEO John Haley
John Haley
391 Ratings

2,071 Employee Reviews

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Pros
Cons
  • "No work-life balance/ not flexible enough" (in 150 reviews)

  • "Long hours during open enrollment season" (in 90 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    This office has changed immensely over the past few years. I spent just under two years at the Charlotte office and I learned so much in a short period of time. Leadership challenged me unlike any other employer, but I benefited tremendously. Management genuinely cares about your career growth and makes coming to work a fun experience. Although the office faced a lot of turnover, management succeeded in making the Charlotte office have a "family-like" environment. I left due to personal reasons but would absolutely return if I ever move back to the Charlotte area.

    Cons

    At times it was not completely clear what assigned duties/tasks were due to turnover- but it seems like they are already working on this due to the new Operations Manager

    Advice to Management

    I think the Charlotte office needs a more rigorous interviewing process to "weed out" candidates that are unfit.


  2. Helpful (2)

    "Client Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Flexible schedules and autonomy allow for work/life balance.

    Cons

    The more efficient & productive associates are tapped for projects therefore requires you to pace yourself so you're not given additional tasks and not the others.

    Advice to Management

    To make it fair to every person on a team, require the same work ethic & expectations from all associates, including senior personnel.

  3. "Actuarial Service Center Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    - Very friendly work environment
    - Each person is in charge of his or her own work
    - Very flexible work schedule
    - Not really any busy work until you become really good at what you're doing and people assign you more work

    Cons

    - No exam support
    - Low incentive for upward mobility (you won't get paid a whole lot more for the extra work you're doing)
    - Company uses their own analytical program called Quantify, which has the interface of a Windows 2000 software and can often cause major frustrations when the system malfunctions, also a non-transferable software skill


  4. "Senior Actuarial Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Associate in Boston, MA
    Current Employee - Senior Actuarial Associate in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Flexibility of work life balance

    Cons

    Uncertainty of career path


  5. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Willis Towers Watson full-time

    Pros

    There's a good feeling of empowerment within the organization - from the top down they give you the rope to learn and grow, and the support needed if you fail. They encourage teamwork. They pay well. They have a good 401k match - they have a pension plan available for certain higher level employees.

    Cons

    40% of the people do 80% of the work. These 40% of the workforce are overworked and overwhelmed and have little time to train and empower others to grow. This is a recipe for short term success but makes it difficult in the long term

    Advice to Management

    They need to provice a greater clarity of roles on all accounts. Certain acounts need 3 people, others need 4 or more. This needs to be identified and the roles and responsibilities for all people on the account need to be identified. If certain people on the account are not performing, they need to be held accountable.


  6. "Entry-level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    very horizontal, lots of people willing to speak with you, plenty of opportunity if you are willing to go after it

    Cons

    dealing with the non-work aspects is difficult, out-dated systems, legacy issues

    Advice to Management

    don't just embrace tech to embrace it, maximize efficiencies; some are amazing and some are not


  7. "Decent Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst
    Current Employee - Senior Actuarial Analyst
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    - Flexibility
    - Good opportunities for growth
    - Great people

    Cons

    - Inflexible at year-end
    - Hours

  8. "BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    This is an entry level position

    Cons

    I do not have any negative feedback

    Advice to Management

    N/A


  9. "Great place to start in insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Nashville, TN
    Former Employee - Customer Service Representative in Nashville, TN
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    WTW really invests into their new employee... They paid for my CISR designation and P&C licensing classes and exam. Great place to start getting insurance experience under your belt. Great benefits. Very accepting of alternative lifestyles.

    Cons

    There's not a clear way to progress your career. WTW is such a large corporation that often the voices' of those actually doing the work don't get heard when deciding processes. Have to be very flexible in your job role as it could shift. Poor bonus structure.


  10. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time

    Pros

    The people, the managers, and the socially diverse environment. The managers all have great work life balance which made them great people to work and learn from.

    Cons

    Wish there was more of an open concept to the work space and more social events.


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