Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated March 21, 2019
2,424 reviews

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3.4
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Willis Towers Watson CEO John Haley
John Haley
517 Ratings

Employee Reviews

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Pros
  • "excellent work life balance excellent global leadership" (in 183 reviews)

  • "Work life balance, work from home, great pay and benefits" (in 73 reviews)

Cons
  • "poor work life balance and hectic throughout the year" (in 166 reviews)

  • "long hours; no work life balance" (in 97 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (27)

    "Great for some frustrating for others."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pension Benefits Analyst in Bloomington, MN
    Current Employee - Pension Benefits Analyst in Bloomington, MN
    Recommends

    I have been working at Willis Towers Watson full-time

    Pros

    Great work environment, heavy focus on working as a team

    Great first job since you get exposure to many different types of work that looks good on a resume

    Opportunities are given to those who work hard

    Can dictate your own career path to some extent

    You begin immediately on a client - your training is specific to what you will actually be doing

    Periodic fun events and free food

    Cons

    Raises will always be a percentage of what you currently make (roughly 0-10%) regardless of promotions. This was a significant reason for many of my peers departure from the company.

    Your experience is greatly determined by your client team.

    You begin immediately on a client. There is training, but oftentimes you are expected to learn from your teammates (who can range from great trainers to very poor) until you can be put in a large group training

    Willis Towers Watson Response

    Sep 26, 2018 – Colleague Experience Team

    Thank you for recognizing our culture of collaboration and meritocracy – we believe that when our colleagues are at their best, they’ll do the best for our clients and be rewarded for their... More


  2. "Great and fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Really love the people, great ambience, interesting work

    Cons

    Bonus could be more generous..

  3. Helpful (1)

    "Challenging work atmosphere; it's what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Career enablement, even for admins is present (but this depends on the line of business you're working with)

    Team doles out challenging work if you want to be more than administrative, and want to expand knowledge

    Overall, local team will find career opportunities for you if you prove your merit and work hard enough

    Benefits are great

    Cons

    Going above and beyond is recognized, but not with compensation

    Other admins get away with murder here and they get paid more because of their tenure here

    Advice to Management

    Reward your support staff on the same scale you reward your Senior Directors. The support staff is there to make their lives easier for them to deliver on the work. It seems that junior talent rarely gets recognized because we don't directly sell, but everyone has a hand in a sale!


  4. "Tough Management"

    StarStarStarStarStar
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Willis Towers Watson full-time

    Pros

    Great co-wotkers make the difference

    Cons

    Management not supportive all the time.


  5. "Good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker in New York, NY
    Current Employee - Broker in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Pension, culture, diversity, people, benefits

    Cons

    Limited bonuses and raise despite company's positive financials


  6. "Great place to work, decent process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Positive Outlook

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Great automation, testing mentality, automated deployment, smart engineers, engaged management/architects

    Cons

    Lots of legacy software to manage


  7. Helpful (3)

    "Chaos and ever-dwindling bonuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate
    Current Employee - Corporate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Reputation, benefits are decent still but nowhere near as generous as before the merger. Benefits start on first day.

    Cons

    Company was great when it was Willis. Since the merge with Towers Watson, it has been years of chaos and constant change, lay offs, reduction in benefits, bonuses that are less each year despite continued good performance. More and more is getting offshored to cheaper countries and a lot are losing jobs. Those who are "lucky" enough to stay end up doing twice the work for the same salary and a smaller bonus each year. It has become painfully obvious that the new Willis Towers Watson only cares about how much money they can squeeze out of a dollar, and the attitude toward employees is becoming more and more callous and sterile. I do not recommend working here.

    Advice to Management

    See above

  8. "I really like it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer in Tampa, FL
    Current Employee - User Experience Designer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    * Full time work from home is excellent
    * Coworkers are super nice and professional
    * Amazing Benefits: 401k (50% match on first 6 percent), HSA with investing options, Pension plan! (which is unheard of these days), 3 weeks vacation! Well being program where they give you money for healthy choices.
    * Great travel pay for breakfast, lunch, dinner, and they will put you in a nice hotel not something cheap.
    * Yearly bonus program that is excellent!
    * Interesting work and management open to major changes
    * Really nice offices all over the world
    * Company is investing in employees by buying new equipment and software.

    Cons

    * Big company, so hard to get everyone on the same page.

    Advice to Management

    Nothing really, love it here!


  9. "Over 30 years of mailroom/file clerk experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mailroom Clerk in Glen Allen, VA
    Former Employee - Mailroom Clerk in Glen Allen, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than 10 years)

    Pros

    helping other employees and making sure the office is in order

    Cons

    sometimes slack on mail and waiting for more work to come up


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Flexibility, benefits, and career opportunities

    Cons

    Pay and transparency around pay, work load