Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated September 23, 2017
499 reviews

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3.0
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Willis Towers Watson CEO John Haley
John Haley
51 Ratings

499 Employee Reviews

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Pros
  • Best company to provide work life balance (in 132 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 45 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 137 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 81 reviews)

More Pros and Cons

  1. "License Benefits Advisor - One Exchange"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Benefit Advisor in Richardson, TX
    Former Employee - Licensed Benefit Advisor in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Diverse population of work environment. There are more departments offering remote opportunities.

    Cons

    General call center atmosphere. There is little room for growth. Very strong politics and favoritism. Choose your allies carefully.


  2. "fast pace working culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Chicago, IL
    Former Employee - Analyst in Chicago, IL

    I worked at Willis Towers Watson (More than a year)

    Pros

    1. open communication with align project-based working styles
    2. you can always get someone to ask for, willing to share knowledge
    3. can get exposed to various industries

    Cons

    1. overtime work
    2. dress code

  3. "Customer Service Rep/Benefits Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative/Benefits Representative in Bloomington, MN
    Current Contractor - Customer Service Representative/Benefits Representative in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson as a contractor (More than 3 years)

    Pros

    Free Food during open enrollment.
    Great OT opportunities during open enrollment.
    Free beverages, basic breakfast and soup always.
    Once you've established your abilities, no one bothers you. You can literally come to work and not have to deal with anyone should you so wish.

    Cons

    High turn over.
    Promised room for growth but really only happens if you are a favorite.
    I've been a contractor for yearssss with promises of being promoted to an Associate FOR YEARS... with NO RAISE... added responsibility and it has yet to happen.
    Compensation is basically minimum wage for contractors. If I am not promoted by this years end I will absolutely be leaving.
    It seems as though there is a certain comfort level they have and high skilled people can be easily under valued.

    Advice to Management

    I've been giving advice for years. So far it has yet to be taken.


  4. "Pension Analyst"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Willis Towers Watson as a contractor

    Pros

    Good Place to work, hard working, taking care business

    Cons

    Nice people , free lunch every week

    Advice to Management

    Perfect Management


  5. "Pretty good experience for college student"

    StarStarStarStarStar
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Willis Towers Watson as an intern

    Pros

    Most employees are quite friendly and helpful

    Cons

    Work environment is somewhat stressful


  6. "One of the better options if you want to work in this field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    Mostly smart, competent co-workers, flexible schedule/work from home

    Cons

    Constant organizational and operational changes, senior leadership of certain segments doesn't seem to care beyond making money, relatively low pay which leadership refuses to meaningfully address.


  7. Helpful (1)

    "Great benefits, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    Great benefits, PTO, opportunities for junior people

    Cons

    The company is bleeding. Management needs to be trained.

  8. Helpful (1)

    "Becoming more and more of a sweatshop."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst
    Current Employee - Senior Actuarial Analyst
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Very smart consultants and upper level people

    Cons

    Work/pay expectations, not very smart new hires, poor training.

    Advice to Management

    Invest in the best and brightest at the start of their careers and then pay to train them.


  9. "Good place to grow into consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in Minneapolis, MN
    Former Employee - Communications Consultant in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Good preparation for client-facing sales role; by and large, decent people

    Cons

    Typically ambivalent to employees and stingy with pay increases/incentives

    Advice to Management

    ...won't be heeded anyway


  10. "Solid, but not spectacilar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Talented colleagues, growth opportunities, entrepreneurial culture

    Cons

    Politics, multiple layers of leadership

    Advice to Management

    Get back to the basics in terms of client focus, eliminate internally focused distractions


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