Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated June 21, 2017
464 reviews

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3.0
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Willis Towers Watson CEO John Haley
John Haley
42 Ratings

464 Employee Reviews

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Pros
  • Best company to provide work life balance (in 127 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 42 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 133 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 75 reviews)

More Pros and Cons

  1. "It was a good experience, friendly management and good team work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Support Specialist in Dallas, TX
    Former Employee - Senior Client Support Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    The training and frequent, the facility is well kept, there are alot employee activities to enhance team work and friendly management

    Cons

    Difficult to move within the company from one department to another despite having the qualifications.

    Advice to Management

    Have a better talent retention policy


  2. "Long term employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Being a legacy Willis employee, the company has done a great job of becoming more inclusive and offering a less rigid, flexible work environment than what I was used to in 10+ years with Willis. For the most part, the people are great.

    Cons

    As always seemed to be the case at Willis, advancement into more senior positions in the US seems to be based on who you know. Moving within the company is not actively promoted in practice so be prepared to initiate those conversations on your own. Investments being made in the business are focused on what will sound good to prospects and not enough on what will actually help clients make decisions or get better deals.

    Advice to Management

    With such a diverse service offering, make a better effort to ensure that some associates get to understand the whole business, and not just their area of expertise. Don't go so far overboard on the diversity and inclusion messaging that you forget about clients.

  3. "Client Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Short Hills, NJ
    Former Employee - Client Service Specialist in Short Hills, NJ

    I worked at Willis Towers Watson full-time (More than 8 years)

    Pros

    Good entry level positions with training and opportunity for growth for new college graduates
    Solid Teams
    Telecommuting available
    Decent Benefit selection

    Cons

    Merger growing pains with layoffs
    Working hard doesn't bring rewards or job security


  4. "Work flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Minneapolis, MN
    Current Employee - Software Developer in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    - Promotes work life balance
    - People in the organization are supportive and you will feel you're part of the team
    - Has work flexibility especially for employees with kids

    Cons

    - There's no clear path on career growth
    - Hard to promote even yearly rating performance are always Exceed or Far Exceed


  5. Helpful (2)

    "Good Foundation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Analyst in Bloomington, MN
    Current Employee - Benefits Analyst in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Allows you to gain experience quickly and flexible work schedule.

    Cons

    Poor compensation and little to no recognition or chance of moving up, no matter how hard you work.


  6. "Pretty Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Richardson, TX
    Current Employee - Benefits Advisor in Richardson, TX
    Recommends
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    VERY EASY. They offer 401K and pension benefits for full time permanent employees. This is a good entry level job with a decent base pay.

    Cons

    Its a temporary job and can take several years to become permanent. The bonus structure is not high and the advancement ceiling comes rather quickly.


  7. "broker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Broker in San Jose, CA
    Current Employee - Insurance Broker in San Jose, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    now a larger company with more business lines

    Cons

    still working on merging leadership

  8. "Good Company - Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pension Administrator in Phoenix, AZ
    Former Employee - Pension Administrator in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    Great building
    Great Coworkers
    Great Low Level Magangement

    Cons

    Absolutely no room for growth

    Advice to Management

    Create more professional positions, no one wants to work in a call center if they have a degree.


  9. "Review depends on where you sit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    A lot of growth opportunity within the businesses, flexible locations/schedules

    Cons

    Limited career opportunity within corporate functions


  10. "Great but not steady work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Benefits Specialist in Richardson, TX
    Former Contractor - Benefits Specialist in Richardson, TX
    Recommends
    Positive Outlook

    I worked at Willis Towers Watson as a contractor (More than a year)

    Pros

    Nice people with pretty good salary

    Cons

    Seasonal work. Never know if you will be asked to come back next year.


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