Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated May 22, 2017
570 reviews

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4.0
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Willis Towers Watson CEO John Haley
John Haley
69 Ratings

570 Employee Reviews

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Pros
  • Best company to provide work life balance (in 120 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 39 reviews)

Cons
More Pros and Cons

  1. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Arlington, VA
    Former Employee - Human Resources in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than 5 years)

    Pros

    The WTW team puts their team members first, hosting various events to engage team members and assist in the work-life balance. Senior team members were supportive of staff growth and continued education.

    Cons

    Difficult to move around within the Company, despite the various champions for continued success. As WTW moves to new processes, there is continued resistance from some internal teams/managers, making getting on-board with changes difficult.

    Advice to Management

    Remember the value of your team members, thank them for the things that they have done and do what you can to assist them in their career growth. WTW is a great company and it is a shame to lose team members because management stifles their growth.


  2. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Negative Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    It is a great company to work for but it is only seasonal.

    Cons

    It is seasonal and you could wait for 1 or 2 years before you are a permanent employee.


  3. "Not a bad experience, but I am underutilized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in San Francisco, CA
    Current Employee - Actuarial Analyst in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    Job security, ability to work with high level consultants and actuaries, good exam program, willingness to teach you the basics

    Cons

    Turnover is extremely high, put into high pressure situations consistently, hours and project management can be very bad at times


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Mostly positive experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Good benefits, PTO package, nice offices, good co-workers. Occasionally received perks such as free lunch or ice cream. Casual dress 5 days per week. Offices all over the world so lots of interaction with lots of different people.

    Cons

    Lower salaries than national average for several key frontline departments. Merger between the two companies was confusing for staff. Folks were left wondering if they would be out of a job. Management couldn't or wouldn't provide much insight as to merger details.


  6. "IT Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Nashville, TN
    Current Employee - IT Analyst in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Good life / work balance. Many long term IT employees. Opportunities to learn about offshoring. Mostly stable jobs in Nashville. Interesting, complex global environment.

    Cons

    Impact of merger, of Willis with Towers Watson, is not completely clear. Could be layoffs. 2017 revenues have been lower than anticipated.

    Advice to Management

    Legacy Towers Watson (LTW) is the dominant party in the "merger". Some integration efforts have suffered due to LTW failure to understand Legacy Willis processes and systems.


  7. "Application Data Processor / Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Customer Service Representative in Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Great supervisors and managers. Great pay, earned bonuses and team work. Stable hours with the seasons.

    Cons

    Don't look for a permanent offers even if you think your doing an awesome job. Working full time and nine months with no benefits. Other opportunities don't come if you have any write-ups so don't apply you want get it.

    Advice to Management

    You have a high turn over rate cause you look for perfection no one is perfect no one.


  8. "Great except they don't like anyone expressing LOVE."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Data Processor/Customer Service HYBRID in Mesa, AZ
    Former Employee - Applications Data Processor/Customer Service HYBRID in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than 10 years)

    Pros

    Environment both inside and out TEMPE location.They provide free Coffee and Tea and Ice and water.Great computers ,desk etc. New facility.

    Cons

    HR Will get you for expressing LOVE. A lot that is promised before you get the job is not really true. We were told there would be weekly prize give always like T.V.s and I phones but it was more like quarterly. They said we would be able to surf the internet in between taking calls . Absolutely not true. Your bonus was pretty much in attainable until my second to the last month and they changed how they rated you for bonus and finally got it.

    Advice to Management

    When you see a good thing don't pass it up


  9. "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Dallas, TX
    Current Employee - Vice President in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Global footprint and great resources allow for entry in to large firms for opportunities to close deals. Experts in many industry verticals are best in class.

    Cons

    Lack of focused leadership. Local level and senior level leaders are caught up in corporate bureaucracy instead of leading local teams and driving growth.

    Advice to Management

    Listen to the people on the front lines actually doing the work of driving revenue and not consultants.


  10. Helpful (2)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Stable company, the brokerage business has existed in the US since the 1920's. The Nashville office is a good place to work, with lots of good people.

    Cons

    As with any company, sometimes decisions are made that I don't agree with.


  11. "QA Intern"

    Star Star Star Star Star
    Current Intern - Anonymous Intern in Salt Lake City, UT
    Current Intern - Anonymous Intern in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson as an intern (Less than a year)

    Pros

    Laidback group of people, helpful and fun atmosphere. Fully stocked break room and catered lunches once a week.

    Cons

    none I can think of, keep in mind that I was an intern. Therefore, there was not much pressure put on me in the workplace.

    Advice to Management

    none


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