Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated July 27, 2017
481 reviews

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3.0
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Willis Towers Watson CEO John Haley
John Haley
48 Ratings

481 Employee Reviews

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Pros
  • Best company to provide work life balance (in 128 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 42 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 134 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 75 reviews)

More Pros and Cons

  1. Helpful (1)

    "A good company that will be great soon!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Houston, TX
    Current Employee - Assistant Vice President in Houston, TX
    Recommends
    Approves of CEO

    Pros

    Opportunity to move between departments for learning experience. The people are nice and the leadership is honest. Great communications between the speciality groups, good sharing of information and resources are readily available. The senior leadership is outstanding. Local Management has a great reputation and is doing a good job of blending the two companines.

    Cons

    Integration with HRH is slow and needs to be implemented across the nation quickly. The benefits are not as good as the previous brokers that I have worked for. In Houston, we still do not know where our final office space will be. It would be helpful to know that and what the plans for Houston going forward are!

    Advice to Management

    Get the sales department selling and keep them out of the service end. They over-promise and underdeliever - not a good way to retain business. Get the IT systems integrated and the policy management platform in place and everyone trained to use it. We need to be a well oiled machine!


  2. Helpful (1)

    "Towers Watson has not yet learned to cope with being a firm that's twice the size of the old firms."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in Boston, MA
    Former Employee - Associate Consultant in Boston, MA

    Pros

    Great clients and some fantastic consultants. However, post-merger there seem to be fewer developmental and career growth opportunities.

    Cons

    Can be a competitive environment because of the billable hour goals. And after the merger, cultures changed significantly, so it can be difficult to know what to expect in the future.

    Advice to Management

    More open communication about the company's direction and decisions. And create more training opportunities for young consultants.

  3. Helpful (1)

    "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Actuarial Analyst in Atlanta, GA
    Former Employee - Actuarial Analyst in Atlanta, GA

    Pros

    Good knowledge pool of people and pretty stable job. Lots of flexibility and average benefits package. One thing is for sure, you are not going to be bored here since there is always work.

    Cons

    Lack of profesional development for junior staff. This is a place to come with a FCAS and some experience under your belt.

    Advice to Management

    It would be a good idea if management would really listen to employees. It seems that they are unwilling to accept mistakes and make changes. They are very short sighted in many decisions.


  4. Helpful (1)

    "Good place to start for an actuary"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Actuarial Associate in Atlanta, GA
    Former Employee - Actuarial Associate in Atlanta, GA
    Doesn't Recommend

    Pros

    Strong presence in the industry; excellent training and exam support; supportive, collegial environment; flexible work schedule (varies by geographic location and management)

    Cons

    Limited opportunities for advancement (possibly due to slowed hiring as a result of economic downturn); work is repetitive at lower levels - stretch opportunities are almost non-existent; expectations can be unclear at times

    Advice to Management

    I truly believe senior management is doing an excellent job. The Towers Perrin / Watson Wyatt merger is being executed very well, and I have been impressed with the execution of the company's growth strategy.


  5. Helpful (2)

    "mergers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Towers Watson employs nice people

    Cons

    They do not practice what they preach

    Advice to Management

    more transparency and should try to appreciate the little people more


  6. Helpful (1)

    "Got paid to do a job, little learning experience and weak management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compensation Analyst - Summer Intern in Valhalla, NY
    Former Employee - Compensation Analyst - Summer Intern in Valhalla, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    The management although not very helpful professionally, was extremely nice and flexible. A large portion of the staff would get together to go out for lunch on Fridays and co-workers were friendly in the hallways.

    Cons

    No learning opportunities or ability to develop skills outside the specific job hired for. As an intern, I hoped to not only finish the my work, but have the opportunity to learn about the company, different roles within it, and see if my skill set could fit somewhere for a full time position. Not a company for long term development.

    Advice to Management

    As interns, Towers Watson had the opportunity to develop employees and place them into roles that would be very beneficial to the company however saw them as temporary fixtures to get a job done. At least of few of the interns were incredibly bright and motivated, and if there were opportunities to learn and grow with the company, some of us would consider staying.


  7. "A great place to start with"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in New York, NY
    Current Employee - Actuarial Analyst in New York, NY
    Disapproves of CEO

    Pros

    ok benefit with reasonable hours

    Cons

    eroded eompetitive advantage after the acquisition

  8. Helpful (1)

    "Still working out the kinks"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    No opinion of CEO

    Pros

    Work life balance is good

    Cons

    Direction still cloudy, and merger of systems is taking too long.

    Advice to Management

    Be mindful of all associates, (it's not just about the senior consultants) who made the firm what it is today.


  9. "Great place to learn life-lasting skills but pay could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Compensation Analyst in Washington, DC
    Former Employee - Executive Compensation Analyst in Washington, DC
    Recommends
    Approves of CEO

    Pros

    You'll learn a lot from knowledgeable industry experts. If you are a high performer, you will be recognized for your work. Your work gets shared with C-Level executives.

    Cons

    Pay is below comparable opportunities for analyst level employees. This is especially true if you come from a target school. This could have changed post-merger fallout.


  10. Helpful (2)

    "A decent place to work however salary is lower than expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    No opinion of CEO

    Pros

    Knowledgable and helpful co-workers
    Good office location
    Opportunity to learn something new every day
    They are good about giving you requested time off
    They pay in full for related industry classes

    Cons

    Senior management is not always friendly toward staff
    Lower than expected salary/bonus
    Since the merger, the benefits appear to be getting worse

    Advice to Management

    Give decent salary increases and bonuses to employees at all levels
    Communicate better with staff
    Update the antiquated computer systems which appear to be from the 80's


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