Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated November 21, 2017
663 reviews

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4.0
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Willis Towers Watson CEO John Haley
John Haley
110 Ratings

663 Employee Reviews

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Pros
  • Willis Towers Watson makes its employees a priority and offers a good work / life balance (in 138 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 46 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 141 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 82 reviews)

More Pros and Cons

  1. "Opportunity is what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    No opinion of CEO

    Pros

    Willis is a large company with many technial areas. Any person with a drive to succeed and a strong work ethic would do very well. With Willis it's truly all about what you put into it. The IT leadership recognizes those persons that go above and beyond and gives them the opportunities to succeed.

    Cons

    Willis is in the midst of a power struggle between its UK and North American operations. There are opposing phylosophies at play. These cultural differences cause a constant headache on both sides making real progress twice as hard as it should be.

    Advice to Management

    Get rid of the leadership on one side of "the pond" or the other. In the end it doesn't truly matter which one. Until there is a common agreement in management of the way forward, there can be no "One Flag".


  2. "Willis is just learning how to be operate like a top-notch broker."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Atlanta, GA
    Former Employee - Assistant Vice President in Atlanta, GA
    Recommends
    No opinion of CEO

    Pros

    Good people for the most part. Reasonable work/life expectations in most cases. Highly regarded firm within the commercial insurance industry (top 3).

    Cons

    Lack of formalized support functions. Sub-par performance review process. Sold upfront on big bonuses, but lots of excuses when it's time for Willis to pay-up - bonuses are hard to come by regardless of performance or profitability.

    Advice to Management

    Work on infrastructure and improve annual employee review processes. Do what you say you are going to do with respect to annual raises, bonuses, and employee reviews. Pay more attention to internal cooperation between service teams and strive to eliminate unhealthy internal competition.

  3. "Average company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Knoxville, TN
    Former Employee - Manager in Knoxville, TN
    No opinion of CEO

    Pros

    My personal experience was very unique, but I would have to say that I was presented with a challenge that I enjoyed meeting. The benefits are okay - not great, but probably better than some employers.

    Cons

    Producers favored over all other employees. Biased toward male employees.

    Advice to Management

    Producers need to be evaluated/monitored more.


  4. Helpful (1)

    "Stable place to work if you're a top performer."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL

    Pros

    There is sufficient opportunity of differentiate yourself from peers.
    Very good mentorship from individuals who are leaders in their field.

    Cons

    Environment has been unstable due to heavy reduction in force over two rounds in 2009. People are slightly agitated due to poor communication during merger and integration of WW and TP.

    Advice to Management

    Management should focus on the delivery and timing of communications. They should also work on pushing/supporting integration of cultures between both legacy firms.


  5. Helpful (2)

    "some opinion about Willis"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    No opinion of CEO

    Pros

    Everyone there are pretty nice. Global information are shared by everyone in the North American as well as UK offices. Associates get trained about the basic insurance industry and insurance policies knowledge at the beginning of hiring. Associates there have all kinds of education background.

    Cons

    It seems like it's not easy to get promoted. I saw many associates who are over 40s are still in the position of account manager. Also most of the associates are kind of old, who have already been in this industry at least 10 years.

    Advice to Management

    it will be better for Willis to computerize its management, make adjustable templates for different analysis, electronically store data. At the mean time, provide enough incentive to the associates who have successfully prepared insurance for their clients.


  6. "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    career path is strong, people are nice

    Cons

    need more base salary and more benefits

    Advice to Management

    n/a


  7. "Intern Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in New York, NY
    Current Employee - Intern in New York, NY

    Pros

    Good people, good bonding at the beginning of the internship and really tried to help me learn. They took effort to integrate me.

    Cons

    Wanted everyone to wear a Wilis pin to show that we were on large team. Some people were intimidating and we had to dress very formally

    Advice to Management

    Lose the Willis pin. Try to keep everyone in the company happy, do not exclude HR and other members of the company

  8. Helpful (1)

    "Very Positive, a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Southfield, MI
    Current Employee - Consultant in Southfield, MI
    Recommends
    Approves of CEO

    Pros

    Work schedule flexibility; opporunity, if willing to work hard and develop one's career; working with people dedicated to produce high quality with high efficiency.

    Cons

    The job demands to be open and flexible regarding the type of and level of work to be performed; and, nimbleness required to meet the diverse needs and expectation of clients.

    Advice to Management

    Continue towards achieving more transparency and fairness with performance excellence execution. Revisit the concept of "billable hours" and the applicability at all levels within the organization.


  9. "Exceptional Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inten in New York, NY
    Former Employee - Inten in New York, NY
    Recommends

    Pros

    The company atmosphere is very professional. Management treats everyone with respect and are helpful. If they like you very much, chance are they will take you on board full time.

    Cons

    I my opinion, I didn't really see any thing that bothered me to complain about. But, as per some associates, upward mobility is very limited.


  10. "You learn something new every day"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Washington, DC
    Current Employee - Senior Consultant in Washington, DC
    Recommends
    Approves of CEO

    Pros

    The quality of colleagues, client engagements, and resources that are available is great. Opportunities are available to pursue specialized work or assignments that cover broad HR issues.

    Cons

    It can be frustrating to deal with some of the complications arising due to continued merger integration activities.

    Advice to Management

    Remember that whatever is going on around you, tackling our clients' problems and challenges always comes first.


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