Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated April 27, 2017
1,534 reviews

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Full-time Part-time

1,534 Employee Reviews

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Pros
  • Best company to provide work life balance (in 114 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 37 reviews)

Cons
More Pros and Cons

  1. "Benefit Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Richardson, TX
    Former Employee - Beauty Advisor in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Enjoyed working at Willis Towers Watson as a Benefit Advisor. I was able to help and advise people with their medical supplemental plans. The company offers seasonal position during the Annual Enrollment Period (AEP) and does not offer many full-time positions. Good position to have for a short period of time.

    Cons

    Company did not offer room for advancement. Because it is a seasonal position, there really isn't many opportunities for a permanent full-time position. People have to work at least 20 consecutive months before they have an opportunity for a permanent position. When it does you can be demoted for lack of business along with a pay cut.

    Advice to Management

    Management at times was not very good. The pay raise in 2016 was a joke. For those who made more money after working more than two season during the AEP, they lost money when you decreased the monthly bonus. In essence, the decreased in monthly bonus cancelled any true pay raise. Shame on you for your false claim of a pay raise, which really was not that much.


  2. "Job is very from filing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Services Representative in Bloom, ND
    Former Employee - Customer Services Representative in Bloom, ND
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is amazing, long hours over time is frequent great place to start a career if that's what you're looking for

    Cons

    Crappy no it all managers, flooded with calls, very little time in between calls. Short lunch breaks and constant go go go

    Advice to Management

    Treat employees better


  3. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Advisor in Richardson, TX
    Former Employee - Benefits Advisor in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson (More than a year)

    Pros

    Lots of down time, paid training, meals, laid back co workers, no micro managing

    Cons

    Shift bids, changes done all the time have to keep utd with no benefits


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  5. "Willis Towers Watson offers many opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Willis Towers Watson (More than 5 years)

    Pros

    Willis Towers Watson offers many opportunities to those individuals that would like to specialize in property and casualty insurance, employee benefits, and retirement planning.

    Cons

    Willis Towers Watson is the combination of multiple organizations and cultures and at times was disorganized.


  6. "A great introduction job into the health insurance world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in South Jordan, UT
    Current Employee - Customer Service Representative in South Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    Relaxing break areas, Friendly supervisors, Great pay for the type of work, easy company to work up in.

    Cons

    Strict attendance policies, strict phone policies, challenging environment, awkward parking situations

    Advice to Management

    The building is a little awkward, parking lot is too small during the busy season. I would change buildings at some point in the future.


  7. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pittsburgh, PA
    Former Employee - Customer Service Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Excellent HR structure, great management, reasonable salary, decent benefits, overtime opportunities are frequent and rarely mandatory

    Cons

    Begin as contractor, full-time status takes time to earn, hours can be long, seasonal swings


  8. "Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Data Processor in Richardson, TX
    Former Employee - Applications Data Processor in Richardson, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Willis Towers Watson (Less than a year)

    Pros

    good pay , incenitives , company lunches

    Cons

    seasonal , no communication , no compassion for their employees , very secretive

    Advice to Management

    communicate more with employees about whats going on


  9. "Take the good with the bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    The culture can be very collaborative. There is incredible flexibility to work remotely. Even in a year of less than great results, all employees were given raises and bonuses.

    Cons

    Sales teams have too much to say about the groups supporting them, and demand changes be made based on opinion, not fact. Leaders in Operations have very little actual experience working the processes they are implementing.

    Advice to Management

    Start utilizing the professionals you have on staff when making changes . The sales teams are great at sales, however they should not have so much control over Operations.


  10. "Employees are not appreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Flexible work arrangements, depending on practice

    Cons

    Everything else is a con

    Advice to Management

    Reward employees or you will lose top talent! Stop skimming bonuses for employees while pocketing millions for yourself!


  11. "Good environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefit Advisor in Richardson, TX
    Former Employee - Benefit Advisor in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Easy job flexible schedules

    Cons

    Lack of organization in management you will probably never become permanent

    Advice to Management

    Get organized & cater to employees


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