Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated Oct 3, 2019

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Found 2723 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
79%
Approve of CEO
Willis Towers Watson CEO John Haley
John Haley
612 Ratings
  1. Helpful (2)

    "Poor Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager/Consultant in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time for more than a year

    Pros

    Fantastic pay. Great home-grown systems and ever-changing work place. Extremely competent, high-performing teams and colleagues.

    Cons

    Hugely demanding workplace where they continue to add clients and pile on work with little ability to have a positive work-life balance. Expectation is that you surrender your outside life, travel whenever necessary (sometimes with little notice) and work well beyond normal work hours to accommodate client needs. I missed family birthdays, had a colleague that made himself available to clients while on vacation... with this children at Disney World, etc. It's a cold call center environment very much geared toward outward appearance to clients. After 1 1/2 years only two people in the center knew my kids' names. There is little connection to individuals at WTW.

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    Advice to Management

    Focus resources on employee engagement, retention and look at realistic workloads for all levels of employee. I took a big pay cut to leave WTW and be with my family. I'd have stayed with a more manageable workload and even accepted less money to do so.

    Willis Towers Watson2019-09-17
  2. Helpful (3)

    "Great company with some drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time for more than 5 years

    Pros

    - Great culture - Strong management team - Great coworkers

    Cons

    - Can be overworked - Large variation in pay of people in the same grade. Company is generally not transparent with pay. - Terrible benefits compared to tech firms in the west

    Willis Towers Watson2019-08-19
  3. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time for more than a year

    Pros

    Exciting work, great clients, alot of growth potential.

    Cons

    Insurance can be slow moving at times.

    Willis Towers Watson2019-08-23
  4. "Great Place to work if you are used to the Consulting Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Pension Analyst in Southfield, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time for less than a year

    Pros

    Great Compensation Package that includes PTO, Volunteer work, H&W package

    Cons

    for those people that are not used to working in a Consulting industry, very difficult to adjust.

    Willis Towers Watson2019-09-04
  5. Helpful (3)

    "No growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Client Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time for more than 5 years

    Pros

    Flexible schedule, no micromanaging . Pension fully vested after 5 years. Very Casual work environment .

    Cons

    Change job descriptions to make you do more work without pay increase. . No definitive career path. Management is top heavy with very little actual workers or Producers. Hire Inexperienced workers who quit after a few weeks. Poor hiring team. Outsourcing as much as they can to save a dime. PTO is ridiculous.

    Advice to Management

    Treat your workers better and they won’t leave. Producers need to produce. Don’t make us beg for pay increases yearly. No definitive career paths. Limit unnecessary travel as I think it’s become excessive and costly. Overuse of company credit cards.

    Willis Towers Watson2019-08-30
  6. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Pension Analyst in Southfield, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time for less than a year

    Pros

    Great work life balance.

    Cons

    very high stress, low pay for the amount of work is expected to do

    Willis Towers Watson2019-08-27
  7. Helpful (1)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Benefits Specialist 

    I worked at Willis Towers Watson full-time

    Pros

    Decent pay. Decent work.

    Cons

    Terrible management. They take things personally when you question anything they tell you. They have too many employees doing nothing and billing hours to unsuspecting clients. Shady at best.

    Willis Towers Watson2019-09-15
  8. "Disappointing"

    StarStarStarStarStar
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson

    Pros

    Ability to work from home

    Cons

    Manager left the company. My position was eliminated. There was opportunity to re-assign me ; however, they didn’t offer. Mind you, I had high marks during my evaluation. My team was majority white ( that should of been a red flag) in a diverse market. They didn’t value me as a team member and it showed.

    Willis Towers Watson2019-09-13
  9. Helpful (1)

    "Huge company, high work load, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Willis Towers Watson full-time for more than a year

    Pros

    *Some of the managers are excellent. *If you do your work and are on the ball, they are more lenient. *Bonuses available based on metrics once full time full employee

    Cons

    *Low pay *High workload because there is very high turnover, so often understaffed

    Willis Towers Watson2019-08-19
  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Actuarial Associate in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time for more than 3 years

    Pros

    - Great office environment - Great actuarial exam program

    Cons

    - Client load can be fairly heavy at certain times of year

    Willis Towers Watson2019-08-06
Found 2723 reviews